1
50
108
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L
lo.~\\.
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ma,+
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hcct
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Worksheet to help students understand objects with similar sounding words, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
A handwritten and drawn worksheet to help the students connect images with English words.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f43_i002
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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PDF Text
Text
Na_me_ _ _ __
Pronoun~
I. _ _
2.
a.
1~
+o ___ _(7ne_y, them)
_ _ E~~fsh. (we, us)
Giv~ ~ book5
6k
+eac.,\r\e_s
4. _ _ _ ar-e__
3.
vu-y old womctn . (She., HerJ
~ V1e...h(Y\ . (The.y, T'hervi)
-h-ol'Y'I LD.05. ( \-\e_, Him)
5, _ _
io
C, . - -
O..f'e
Co.Mbod~Gl(\~. ( We_
I
u~)
-to _ _ in --rha\. (¾e.y, ~ )
'r). 5efl.i\:!}i 6u.o~ ca.lied _ _
. (I, m~)
q. BQ y -th~ N3~ if\ vJe.n+ I,.) ~'1-h - - --6 ~ . ( We. ,
ID. _ _ need. --lo .:sfw:t y IY'\cdhe_ VY¼.'t\cs. ( We. , U:s)
I\. _ _ 5€1\d~ rr.Df\e_y 7D he.r --hm'1ly, ( 6he_, He.r-)
12. 'Pleax tf6 .
- - ~ :pccpe.~ -( he_, h;rYJ)
13.
.
•.WM+ 1D hz,\p you.... (I, Me..)
14. Wil L yru 4u_l<e_ _ _ ~ -+h:_ cJ in 1° f' (+ky, +ki'\'1)
\5. Seo }Jhohsou_bar-~ alwo,j~ oi~ 0~~
.
. ( ~ . hi~)
1e,. 'Pl-ease $"e, +be., txr'c~ -hi ___ . 0he_, her-)
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1i . Soe-\t\ea_+Y\ - ch Viel fb U
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7. Khcuv\60ne.,
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l.,l '.',)
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Worksheet to help students understand how to use pronouns in sentences, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
A handwritten worksheet to help students understand which pronoun they must use according to the sentence that they are given. The teacher has provided many example sentences for the student to practice.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f43_i005
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
-
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PDF Text
Text
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Worksheet to help students understand a list of prepositions, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
A handwritten and drawn worksheet to help students figure out which preposition from a provided list is appropriate with the images on the page.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f43_i007
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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PDF Text
Text
INDOCHINESE REFUGEES fiJUH
OAilOii, INC•
.\al JJJGH SJREET
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CD
Q._e,
}
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-
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l
I
+k
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.- LOWill. MA. 01852
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yeoJ--.
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Worksheet to help students practice using contractions with "have", "had", and "has" in a sentence, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
A handwritten worksheet to help students understand when it is and is not necessary to use the word "have", "had", and "has" and contractions in a sentence.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f43_i003
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
-
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94207c366483db20931baa8633abdd60
PDF Text
Text
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Worksheet to help students practice how to replace the form of the verb to be with the correct contraction, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
A handwritten worksheet to help students understand how to replace the form of the verb to be with the correct contraction based on the subject in the sentence.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f43_i004
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
-
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��
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Rodriguez for week ending Wednesday, July 25, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Rodriguez consists of class attendance, including excused absences and unexcused absences. There were a few drop out students this week and some students had more issues learning English compared to others.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
2p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i006
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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PDF Text
Text
��
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Rodriguez for week ending Wednesday, August 1, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Rodriguez consists of class attendance, including excused absences and unexcused absences. This week, students seemed to learn better when the material was taught at a slower pace and some still had trouble with time, naming systems, etc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
2p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i012
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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PDF Text
Text
WEEKLY REPORT/ESL
Week Ending:
Teacher:
Class:
P&E
t--'OG
Mon.
Attendance:
P</
Tues.
/ 4-
Wed,
/?
'
Thurs.
/{,
Excused Absences:
-?
..:1!. ·
.3.
s-6
Unexcused Absences:
.Y
/ (/J
b
Fri.
I?
Were lessons completed as expected?~&~~ - - - - - •If not, please explain:
What additional Iµaterial was covered that was not planned?
TvEr. ·
:z-
h",:ft-'.£
"9:
r
<':(1/ . . . "
What particular improvements did your students make this week?
What difficulties did your students have?_
CL.4-.r...r ~ a
.,;pE
_.a,._.~~~--:;;..v ;:r;. 4 -✓ -...__ _________
a Af c· ~
_~_;e -'-/. ~d /l..l -=-
Other Comments: (new ideas, problems, suggestions, etc.)
(continue on other sid e )
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Text
A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Rodriguez for week ending Thursday, July 26, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Rodriguez consisting of class attendance and notes about lessons completed and improvements made by students.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i007
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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aa363b9d70efb0817b843fc8c916995c
PDF Text
Text
WEEKLY REPORT/ESL
Week Ending:
TeacheF:
Class:
Vo~
/°
~---------------
.c"->=-L-
~L
Attendance:
Mon.
/1
Excused Absences:
~.,;2_.
Wed.
-~
Thurs.
/?
Fri.
?
·
"
...3
Unexcused Absences:
Tues.
/..2
-2
6
,?
/
//
Were lessons completed as expected?
If not, please explain:
_;-x ? . _.)
Ro L.
.,2:
n1 ..-V £l
.,?>~
~
c,,...-y .::!I ;E ~.,r/- zt? .-v~
,11[1-c..
✓,, ,,,,....,,
~ .2>
,,-:::,~ CJ F
r 7
,;=- APcl ~
.
r ,,,,.,, s- .
What additional material was covered that was not planned?
What particular improvements did your students make this week?
,-a
,,,-/11'
q;£"
e,f...£x">1' £-,
( / ~ L) ; ~L.<f ~.;
__,)
R.11!:~.,/)
eu l?'N"?' _,.
M ~ TL,R/ ;Lj,L
A,£"
;=-o ,e; -
s;L E A° ,L.-y
;:V,st-J/,- ,,,v4"°
;:cJ"
..;c:,..,.qJ''T
,e~
~~
o.R
What difficulties did your students have?_:L/ ,._~~.E
=-_..r ; =-=-" ....v ~--_;_-=----,c-..·~e L .a ...:;;..____-+
~:..=..~~
n>
, ~z ;__...;:;;_4 ~
~
Other Comments: (new ideas, problems, suggestions, etc.)
(continue on other side)
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Rodriguez for week ending Thursday, August 2, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Rodriguez consists of class attendance, including excused absences and unexcused absences. This week, the lessons were not completed as expected because in general, it took about twice the amount of time allotted by the curriculum for the students to assimilate the material; also to understand and profit from role play activities. Some difficulties that the students had throughout the week were listening to their fellow students effectively and how to respond appropriately to other students.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i013
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
-
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f6410b536325aa0e07dedb48e9089b0c
PDF Text
Text
WEEKLY REPORT/ESL
Teacher:
Class: _
/?011/ZHA · I..0 1V6 • OUJiJ
Week Ending:
_.;,_.._..."'-R \ ! f _..:....A / _ . - - - s
u ~
4 - \/ '-4-1-__,_
Mon.
Attendance:
17 "
Excused Absences:
3
Unexcused Absences:
Tues.
(j_.
Were lessons completed as expected?
If not, please explain:
I?
Wed.
-\
~
Thurs.
Fri.
,
; 11
9?)
L
5'
11
1
4
s
If)..
Ve~
- 7 -- - -
. _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
l.. .°!J ___
. ..._.
What additional material was covered that was not planned? - ~~~u=~ r-'-~...................
f.lo - s'A/j;, W G!'
·-
£o
N
:fa S ,
'!!!J
-//2,,,:
~
0
What particular improvements did your students make this week? __s o~~e. s~l < --......___
...... @--~ - ~~U .
d
Khc7 0 1 ·
a l,?1 · a buµ;j Law .-/~ --1
I
~/
/
i L et"
h
amz::J
What di ff iculties did your students have? _ _~l.......,..~r-J -~ ..__ ~~ fJ ~ . .__ i~b e4~c_.n ....._.~-e _ ........,
o ._,.__ fo
i'¥ ~h ~ - . ~01c,M _ Q-&1 d
5tell
~b err name
Other Comments: (new ideas, problems, suggestions, etc.)
--------------(continue on other side)
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Text
A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Montha Long Oum for week of July 23-27, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Montha Long Oum consisting of class attendance and notes about the week for Survival E.S.L.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i009
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
-
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WEEKLY REPORT/ESL
Teacher:
__J1 Q\..\:::I):\ J\,
Attendance:
Excused Absences:
Unexcused Absehces:
I 0))16:
Mon.
O\) 'M
)9 ·
Week Encling:
Tues.
\
8
Wed.
7/ 3o
,
1
·1
·
3
3
1 /3
IJ
Thurs.
/
I
C,
/ fit .
I/
Fri.
,
5'
EL:j
J
Were lessons completed as expected? - -y ...._·___
--.e~S
If not, please explain:
What additional ~aterial was covered that was not planned?
--------------
d_tl-a
___
What particular improvements did your students make this week? __H P~'-h~I_:::t-c, y-ea
........
___ _
What difficulties did your students have? _ _ ___.HoW...__j'-'---'C)..____.\...,>J'-'11·\ .... ·_. 6, _j:--+->:. . wv.____
....~
'-'..... e_ ~'"'"........
.........
Other Comments: (new ideas, problems, suggestions, etc.)
(continue on other sid e )
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Text
A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Montha Long Oum for July 1984
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Montha Long Oum consisting of class attendance and notes about the week for Survival class.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i011
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Montha L. for week ending Friday, July 20, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Montha L. consists of class attendance, including excused absences and unexcused absences. The two classes that were featured were prevocational E.S.L., where the students completed the pre employment orientation, and survival "E.S.L.", where the students completed literacy training and life skills training.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
2p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i005
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Montha L. for week ending Friday, July 20, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Montha L. consists of class attendance, including excused absences and unexcused absences. The two classes that were featured were survival (life skills training, refugee status and citizenship, etc.) and pre employment orientation.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
4p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i004
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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Text
WEEKLY REPORT/ESL
Teacher:
L... . .~_.....,r-J'-t'-'---~ '-----"""-"'..........,.;;.,_ ~ .week
frt.. ., ~ ' f''°--R? ~
r
Ending:
Class:~--'_ s - - - - - - - - - =-- ~Attendance:
Mon.
5' .
5
Tues.
0
Excused Absences:
.4-
tJ
,Q,
:}_
Unexcused Absehces:
Wed.
Thurs.
G
()
Fri.
. 2_
~
)
3
I
~
c;-
Were lessons completed as
If not, please explain:
J
What additionalf!laterial was covered that was not planned?
--------------
What particular improvements did your students make this week?
What difficulties did your students have?
-kd
tt!l?:k(
h
Se E
ki.aool
(1 ,'I ~ r-~
------------
.ha
1
p
hol-.K.
!e G@..,y.be k 'S/th.e ,
Other Comments: (new ideas, problems, suggestions, etc.)
(continue on other side)
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Text
A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Kongkeo Southarath for week of July 27, 1984
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Kongkeo Southarath consisting of class attendance and notes about the week.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i010
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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PDF Text
Text
��
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Kongkeo Southarath for week ending Thursday, July 19, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Kongkeo Southarath consists of class attendance, including excused absences and unexcused absences. There was only one student present throughout the entire week and some additional material that was covered that wasn't planned was teaching him how to fill a digital application. During the literacy training, the students had a hard time writing a letter.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
2p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i003
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
-
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PDF Text
Text
��
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Kongkeo S. for week ending Friday, August 3, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Kongkeo S. consists of class attendance, including excused absences and unexcused absences. All of the lessons were completed this week, involving Life Skills training and Literacy training.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
2p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i014
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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PDF Text
Text
WEEKLY lUi:~ORT/ESL
Teacher:
Attendance:
Week .Ending: ~ t
Mon.
2·
. Tues.
e2t
Wed.
' .rt:
Excused Absences:
t2
()
Q
0
rtz
Thurs.
Q
Unexcused Absences:
,;J,7 7 , Jq&'q
0
F~i.-.
z,
0
0
Q
6
Were lessons completed as
If not, please explain:
What additional. material was covered that was not planned, · _ _....::ll....,__,07\.....a:....;e.=-------?
,,
What particular improvements did your students make this week? --~hw<~<Pl~~e__
________
What difficulties did your students have?_.......,~J~d1/~=-~bi,l,4,_~~~~~~t:""---S-/-~P~~/2ud:!-.!..~-t~-:..----.
9
-
~
I
- ·---·- ----------------------------------Other Comments: (new ideas, problems, suggestions, etc.)
------------(continue on other side)
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Text
A resource consisting primarily of words for reading. Examples include books, letters, dissertations, poems, newspapers, articles, archives of mailing lists. Note that facsimiles or images of texts are still of the genre Text.
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Gia Pho for week ending July 27, 1984
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Gia Pho consisting of class attendance and notes about lessons completed in Survival E.S.L.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i008
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
-
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Text
��
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Gia Pho for week ending Friday, August 3, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Gia Pho consists of class attendance, including excused absences and unexcused absences. The classes taught in this week were survival E.S.L., where they covered lessons like literacy training, naming system, life skills training, and communication; and prevocational "job search training" where they learned about the story of Mr. L in the textbook.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
2p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i015
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
-
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PDF Text
Text
��
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Ann Rodriguez for week ending Wednesday, July 18, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Ann Rodriguez consisting of class attendance, including excused absences and unexcused absences. There were lessons that the students completed during the week such as reviewing and catching up on past material. Some improvements that the students have made were understanding homework assignments better and improving their self confidence.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
2p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i001
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
-
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Text
��
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Report/ESL by Ann Rodriguez for week ending Thursday, July 19, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Weekly Report/ESL written by Ann Rodriguez consists of class attendance, including excused absences and unexcused absences. This week, the lessons were not completed as expected due to unproductive students in the beginning of the week. Some improvements for this week were that the new students seemed more dedicated when more individual concentrated work was done in class.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
2p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f40_i002
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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Text
WEEKLY BILLING/ESL
Service Delivery:
Class
Billing
Staff x Hrs.
Survival ESL
Monday
Tuesday
Wednesday
4 x 2
4 x 2
4 x 2
8
8
8
Pre Voe. ESL
Monday
Tuesday
Wednesday
Thrusday
1
1
1
1
2
Monday
Tuesday
Wednesday
1 x 3
1 x 3
1 x 2
3
Monday
Tuesday
Wednesday
Thursday
Friday
3
3
3
3
1. 25
1. 25
1. 25
3.75
3.75
3.75
3.75
1
3
Pre GED
Literacy Training
x
x
x
x
2
2
2
2
2
2
2
3
2
x 1.25
x
x
x
3 x
TOTAL
58 hrs.
x
MONTHLY BTLLING
4.33
251.14
�WEEKLY BILLING/ EMPLOYMENT
Service Delivery:
Group Services
Staff x Hrs.
Billing
Job Placement
average
60 hrs/wk
Job Search Training
Monday
Tuesday
Wednesday
Thursday
1
1
1
1
x
x
x
x
1
1
1
1
1
1
1
1
Pre Voe.
Monday
Tuesday
Wednesday
Thursday
3
3
3
3
x
x
x
x
1
1
1
1
3
3
3
3
Thursday
Friday
4 x 2
4 x 2
8
8
TOTAL
92
P.E.O.
Survival P.E.O./ Life
Skills Training
~
x
MONTHLY BILLING
4.33
398.36
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Weekly Billing for ESL and Employment classes, [1981]
Subject
The topic of the resource
Lowell (Mass.)
Budget
Social service
Nonprofit organizations
English language--Study and teaching
Community organization
Invoices
Description
An account of the resource
Document outlining weekly compensation for the various classes and teachers.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1981]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
2 p.; 21.5 x 28
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f09_i001
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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PDF Text
Text
UNIVERSITY OF LOWELL
INNOVATIVE EMPLOYMENT PROGRAM
VOCATIONAL ENGLISH AS A SECOND LANGUAGE (VESL)
and
EMPLOYMENT ORIENTATION
Level One
prepared for
USCI/BARD IMPLANTS, INC.
by
Dr. Hai B. Pho, Editor
Lan T. Pho
&
Joan DeWitt Seeler, Technicai Writers
THIS CURRICULUM IS PREPARED EXCLUSIVELY FOR user DIVISION/BARD
IMPLANTS, INC. BY THE UNIVERSITY OF LOWELL/INNOVATIVE EMPLOYMENT
PROGRAM
UNDER A GRANT
WITH
THE
DEPARTMENT
OF
PUBLIC
WELFARE/MASSACHUSETTS OFFICE OF REFUGEE RESETTLEMENT, DR. HAI B.
PHO, PRINCIPAL INVESTIGATOR.
ALL RIGHTS RESERVED. NO PART OF THIS BOOK MAY BE REPRODUCED IN
ANY FORM WITHOUT WRITTEN PERMISSION FROM THE AUTHORS.
1 UNIVERSITY AVENUE , LOWELL. MASSACHUSETTS O 1 854
TELEPHONE (61 7) 452-5000 . EXT 2270
�UNIVERSITY OF LOWELL
INNOVATIVE EMPLOYMENT PROGRAM
VOCATIONAL ENGLISH AS A SECOND LANGUAGE (VESL)
and
EMPLOYMENT ORIENTATION
Level One
prepared for
USCI/BARD IMPLANTS, INC.
by
Dr. Hai B. Pho, Editor
Lan T. Pho & Joan DeWitt Seeler, Technical Writers
THIS CURRICULUM IS PREPARED EXCLUSIVELY FOR user DIVISION/BARD
IMPLANTS, INC. BY THE UNIVERSITY OF LOWELL/INNOVATIVE EMPLOYMENT
PROGRAM
UNDER A GRANT
WITH
THE
DEPARTMENT
OF
PUBLIC
WELFARE/MASSACHUSETTS OFFICE OF REFUGEE RESETTLEMENT, DR. HAI B.
PHO, PRINCIPAL INVESTIGATOR.
ALL RIGHTS RESERVED. NO PART OF THIS BOOK MAY BE REPRODUCED IN
ANY FORM WITHOUT WRITTEN PERMISSION FROM THE AUTHORS.
1 UNIVERSITY AVENUE , LOWELL. MASSACHUSETTS O 1 854
TELEPHONE (61 7) 452-5000. EXT 2270
�D.
Cross Cultural:
This section is intended to stimulate
the students cultures and that of the
put students in a pair or small group
in similar situations in their native
E.
discussion of differences between
United States. You may wish to
to discuss ~hat students would do
countries.
Readings:
This section is basically a summary of the main components of U.S.C.I.
personnel policies. Students ·should understand the meaning of each
summary. Oral::translations ~ bilingual tutors are highly recommended.
F.
Role Playing/Simulations
Whenever possible, have student role play the dialogue situations
with props.
II.
LESSON PLAN
We suggest each lesson plan include the following:
Review of old material
Introduction of new material
Drills and other practice
Mastery activity to reveal to the student and
teacher that he/she can produce the language
taught without reading it.
1.
2.
3.
4.
III.
HOMEWORK
The teacher should give lessons to students as follow-up.
Additional
written works are encouraged, however, students will probably have
little time to do extra work at home.
IV.
READING
(as an extra assignment)
Advanced, literate students may be given teacher made assignments.
The teacher may want to do some literacy excerises with weak or
non-readers.
1.
2.
3.
4.
Identification of letters in alphabet
Sounds of consonants
Combinations of CVC (consonant, vowel, consonant) ie., bat,
mat, fat, sat, cat
Sight words employees will see around the plant, ie., men,
women, entrance, exit, make line here, names of departments,
fire, etc.
3
�V.
GUEST SPEAKERS
The teacher should feel free to request a staff member to visit the
class and provide explanation of compiicated or t~chnical subjects.
The teacher can, alternately, ask for time for the staff member to
explain procedures, and may request materials to show and use in class.
VI.
REVIS ION
This curriculum will be revised after it is taught according to comments
by teacher, USCI/Bard staff, and employees.
The teacher is therefore
requested to keep notes on what worked well and what didn't.
Comments
and suggestions are very welcome.
VII.
REFERENCE
The following texts can be used as references to this curriculum:
1.
ENGLISH FOR YOUR FIRST JOB, David Prince and Julia Gage, Edmonds
Community College, Washington, 1981.
2.
EVERYDAY ENGLISH - STUDENT BOOK 2B, edited by Linda Schurer,
The Alemany Press, 1980.
3.
ENGLISH FOR ADULT COMPETENCY, by Keltner, Howard and Lee, Prentice
Hall, Englewood Cliff, NJ 07632, 1981.
4.
AMERICAN CULTURAL ENCOUNTERS, by Carol K. Ford and Ann M. Silverman,
The Alemany Press, San Francisco, CA 94101, 1981.
4
�FUNCTIONAL OVERVIEW OF CURRICULUM
LESSON 1:
The First Day at Work/Orientation
A brief history of USCI/Bard Implants; organizational chart;
physical facilities; time cards; workweek; shifts; meals and
rest periods; good manufacturing practices.
LESSON 2:
Recognizing Work Areas
Getting around the plant; departments.
LESSON 3:
People You'll Meet/Introductions
Plant staff and their activities.
LESSON 4:
General Operations
Common Operations; duties.
LESSON 5:
Materials You Work With
Common raw materials and their use; some products.
LESSON 6:
Time Tickets - Daily
Explanation of content.
LESSON 7:
Time Ticket - Weekly
Plant closing, other reasons to be away from work. Explanation of weekly time ticket, holidays, vacation, sick pay,
emergency closing, snow day, and bereavement pay.
LESSON 8:
Machines - Tools - Equipment
Introduction to common machines, tools, equipment.
5
�LESSON 9:
Introduction to Introducer Operations
Operations and materials.
LESSON 10:
Grundzig Area
Introduction to products, operations, and materials.
LESSON 11:
Pay and Hours
Punching in and out, signals, breaks, and shifts.
LESSON 12:
Pay Day
Explanation of how to receive pay, pay check, payroll deductions,
unemployment compensation, and workers compensation.
LESSON 13:
Labor Reporting System
Explanation of how the labor reporting system works.
LESSON 14:
A Typical Day at Work
Activities and procedures.
LESSON 15:
Taking Breaks; Days Off
Vocabulary for social conversation: leisur e activities, famil y ,
polite phrases, starting a conversation, vacation , and holidays.
LESSON 16:
Employment Procedures
Filling out forms:
names.
LESSON 17:
employee address card, W- 4 form, and order of
Job Security
Physicals, probation, seniority, job evaluation, and re-evaluation.
LESSON 18:
Hourly Job Bidding
Vocabulary and forms:
hourly, clerical/technical.
6
�LESSON 19:
Good Work and Bad Work
Recognizing phrases specifying good and bad work, significance
of volume. Vocabulary for describing work habitp.
LESSON 20:
Recognizing that You Understand Directions Given/Problems
Phases for asking for .help, repetition, acknowledging understanding,
lack of understanding, constructive criticism, and problem solving.
LESSON 21:
Medical Interview
Medical form vocabulary; parts of the body.
LESSON 22:
Safety/Security
On the job accidents or illness, plant nurse, and security.
LESSON 23:
Calling in Sick
Vocabulary and procedures
LESSON 24:
Lot History and Move Ticket
Explanation of importance and procedure of filling it out.
LESSON 25:
Connnunication and Meetings
Common vocabulary, team work, and lot history problems.
LESSON 26:
Forms at Work - Personal Records
Veteran status, citizenship status, disabilit y , education.
LESSON 27:
Forms at Work - Benefit Card
LESSON 28:
Attendance and Absences
Attendance, leaving early, tardiness, and leave of absence requests.
7
�LESSON 29:
Standards of Conduct and Warning Policy
Levels of severity.
LESSON 30:
Hygiene and Other Regulations
Body odor, bathrooms, uniforms, ID badges, food and beverage,
smoking and lockers.
LESSON 31:
Company Services
Communication, awards and recognition, activities, and education.
LESSON 32:
Leaving USCI
Resignation, retirement, plant layoff, job reduction, exit interview, and return of company property.
8
�Lesson 1
THE FIRST DAY AT WORK
1.
A Brief History of USCI/Bard Implants.
2.
The Organizational Chart.
3.
The Physical Facilities: parking lot, employee entrance,
security guard, emergency exit, fire extinguisher, no smoking
sign, employee locker rooms, uniforms, employee identification
badges, nurse's office, employee cafeteria.
4.
Time Cards: time clock, punch in, punch out.
remain in the racks at all times.
5.
Workweek: begins Monday and ends Friday. Your supervisor
will advise you if you have a different workweek.
6.
Shifts:
First Shift
7 :00-3 :30 or
8:00-4:30
Cards should
Second Shift
4:00-12:30
Buzzer signals serve as a reminder that work is beginning or
ending. You are required to maintain at your work station
until the release buzzer sounds.
7.
Meals and Rest Period:
- Meal period: 30 minutes unpaid
- Breaks: two paid 15-minute rest periods are scheduled
for each shift.
8.
Good Manufacturing Practices(GMP):
The products sold by
USCI/Bard Implants are manufactured under the guidelines of Good
Manufacturing Practices. G!lP is simply a restatement of Bard's
motto: ;'QUALITY, INTEGRITY ,SERVICE" which is directed towards the
patients whose lives may depend on our products.
The guidelines for Good Manufacturing Practices recognize that in
our industry there is little margin for error. Good Manufacturing
Practices rests on the dedication of each employee to produce a
product that could be used on a member of his or her family with
complete confidence. Only in this way can we do justice to Bard's
pledge to the patients who use our products.
9.
Slide Show:
USCI - good manufacturing practices; people and places
9
�Lesson 1 (cont.)
DIALOGUE
Mary:
This is your uniform and hair covering.
Nouphit:
Do I have to wear them all the time?
Mary:
1.
Yes you do. Take good care of your uniform.
Keep it clean.
· Nouphit:
2.
I will.
Honhum:
What is it?
John
It's your time card. Punch in before you
begin your shift and punch out before you
go home.
Honhum:
Where do I put
John:
Always put it in the rack.
10
�A BRIEF HISTORY OF OUR COMPANY
USCI Division
Bard Implants Division
USCI International Division
C.R. Bard Inc.
USCI/Bard Implants, one of the world's largest producers of cardiovascular
catheters and urological catheters, is located in Billerica, Massachusetts;
Glens Falls, New York; Fitzwilliam, New Hampshire; and Ireland.
The Billerica Facility is the headquarters of USCI Division, Bard Implants
Division, and USCI International Division.
USCI®, originally named United States Catheter and Instrument Corporation,
was founded in 1941 in Glens ?alls, New York. United States Catheter
and Instrument Corporation was acquired by C.R. Bard, Inc. of Murray
Hill, New Jersey in 1966. The Company's first products were ureteral
and uretheral (urological) catheters.
Urological catheters, filiforms, and bougies were the main products
until 1946. With increased technology and medical progress, USCI now
manufactures a broad line of cardiovascular catheters and probes which
incorporate balloons, electrodes, and temperature-sensing devices.
In 1960, USCI and Dr. Michael DeBakey collaborated in the production of the
DACRON arterial graft. Since that time, the DeBakey® arterial graft line
has expanded to include a wide range of knitted, woven and velour grafts,
including the current VASCULOUR~II prostheses.
In 1972, the filamentous velour graft was developed. In addition to arterial
grafts, Bard Implants Division also manufactures and supplies DACRON and
TEFLON fabrics used in hernia repair, intracardiac patching, cancer
reconstructive surgery, and heart valve fixation rings.
In 1978, USCI started into a new exciting area in cardiovascular medicine.
Working with Andreas Gruntzig, M.D., of the Schneider-Medintag Company
in Zurich, Switzerland, and other prominent physicians around the world,
USCI has developed a small balloon cathete1.· an<l guiding/inflation system
for the dilation of coronary, femoral, iliac, and renal arteries.
Other USC! products include catheter introducers, stop-cocks and manifolds,
needles, stainless steel and TEFLON-coated spring guides, and a wide
variety of accessories used in Cardiology, Radiology and Surgery.
The quality of USCI/Bard Implants products has proven itself in the
world market by the test of time. This quality will always be maintained by
our policy of keeping informed of the latest advances in various fields of
science and applying these to the development and manufacture of new devices
in collaboration with the medical profession. In order to assure the
future of USCI/Bard Implants by the continuous development of products,
emphasis has been placed on Research and Development activities. New
products and continued improvement of existing products will assure USCI's/
Bard Implants' growth as a leading supplier of medical devices.
11
�Lesson 1 (cont.)
u.s.c.r.
ORGANIZATIONAL CHART
C.R. BARD
I
U.S.C.I.
Division Headquarters
I
Billerica
Massachusetts
I
Glen Falls
New York
I
Gulf Way
Ireland
Fitzwilliam
New Hampshire
U.S.C.I. Division
Billerica, Hassachusetts
I
I
lfanufacturing
V
I
Personnel
Employee Relations
12
�Lesson 2
RECOGNIZING WORK AREAS
(Review: Directions, Cardinal Numbers: 1st, 2nd)
VOCABULARY
men's room/men
ladies' room/women
nurse's office
personnel office
quality area
time clock
staging area
labor reporting device
turn
down the stairs
go
balloons
umbilical
extrusion
department
gruntzig area
locker
computer
guide catheter
cafeteria ·
right
left
1st
packaging
thermodilud.on
introducer
spring guide
parking lot
q c inspection
steerable catheter
low profile area
straight ahead
up the stairs
take your • . .
lost
2nd
GRAMMAR:
Prepositions - on, up, down, next to
Imperatives
Wh questions - where, how, what
Idioms - How about you; that would be nice
take (in take your 1st left)
CROSS CULTURAL:
LATE FOR WORK
A friend of yours works in the office of an American company.
The other day, she arrived at work late, and explained to her
supervisor that she had to take her relatives to the airport.
The supervisor was angry, because:
a.
She did not believe the story.
b.
She felt that family matters should not interfere
with work.
c.
She is not sympathetic to those working with her.
d.
The supervisor felt that the worker should have
requested permission in advance to be late.
After discussing Late for Work situation, ask students to
select an answer and compare it with the correct one at the
end of the lesson.
13
�Lesson 2 (cont.)
MATERIALS:
- map of plant
- flashcards with men, women, personnel and other words
employees will see on doors or walls
DIALOGUE:
Socheat:
Where's the perso.nnel office?
Joe:
1.
Go down the hall.
the left.
It's the second door on
2.
Sally:
Ry:
Introducer.
Sally:
Spring guide.
Ry:
Really?
Sally:
3.
What department are you in?
That would be nice.
Tan:
How do I get to the cafeteria?
Mary:
Go down these stairs, turn right. Take
your first left. It's the third door on
your right.
Tan:
Thanks.
How about you?
It's right next to yours.
Maybe we can sit together at break.
14
�Lesson 2 (cont.)
SOLUTION TO LATE TO WORK
a.
Probably not the reason, unless your friend has been late
frequently in the past.
b.
This is more true in the United States than in many other
countries. However, many supervisors will allow absences
of this sort if requested in advance.
c.
Probably not the reason.
,d.
Seed below.
Yes. If an employee knows about an absence beforehand, he or
she should talk to the supervisor about it - the earlier, the
better. If the answer is no, the worker can make arrangements
to take care of the problem.
15
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s:
�Lesson 3
PEOPLE YOU'LL MEET/INTRODUCTIONS
(Review: Work Areas)
VOCABULARY :
personnel
Greg Daher
Maria Fort
s~_pe_rvisors
section manager
Paul Spofford
Mary O'Flaherty
Steve Ruggles
group leader
cashier
department head
answer the phone
report to
serve food
just
telephone operator
switchboard
receptionist
security guard
nurse
operator
maintenance
secretary
boss
cafeteria worker
assign -work
teach
change sizes
take money
work station
apply for
painful
operation
work on
engineer
work leader
janitor
set up person
mechanic
train
repair machines
help
make change
GRAMMAR:
Future - '11
Wh questions, present tense
Adverbs - too, then, next
Idiom: Oh really; like to; what is the matter; that sounds; no problem
give a hand; everything's fine now
Subjuncture - 'd
CROSS CULTURAL:
HELLO, HOW ARE YOU?
You see an American classmate walking toward you on the sidewalk.
You stop and say hello to her. The American smiles and sa ys,
"Hello, how are you?" and continues walking. You feel that:
a.
This person probably isn't interested in talking with
you.
b.
She was being impolite.
c.
She was in a hurry.
d.
She was behaving normally.
After discussing Hello, How Are You situation, ask students to
select an answer and compare it with the correct one at the end
of the lesson.
18
�Lesson 3 (cont.)
MATERIALS:
pictures of people and activities; plant layout
DIALOGUE:
In the cafeteria
1.
- Who's that?
- That's Mary.
What does she do?
- She's my supervisor.
2.
- My friend works in the cafeteria?
Oh, really? What does she do?
- She prepares food and then serves it.
'Does she wash dishes, too?"
- No, she just cleans up her work station.
- Hmmm, -:maybe my .friend would like to apply.
for that job.
3.
- I had to see the nurse today.
What's the matter?
- Oh, everything's fine now.
I got a wire in my finger and she had to
;>ull it out •
.:.. That sounds painful.
It wasn't too bad.
What should I do tomorrow?
First
clock
visor
to do
Ho:
Thank you Greg.
Greg:
5.
Ho:
Greg:
4.
Let me know if you have any questions.
here to help you.
Greg:
Mary, I'd like you to meet Saykanh.
be working in your department.
Mary:
Nice to meet you Saykanh.
from?
19
get your smock from the locker. Then
in at the computer. Then see you superat the staging area. He'll tell you what
next.
I'll do my best at my new job.
We're
She'll
Where do you come
�Lesson 3 (cont.)
DIALOGUE
Saykanh:
Mary:
That's good. You'll find lots of people from
your country. They're good workers.
Saykanh:
I'll do my best.
Mary:
That's good. Come with me.
your work station.
Greg:
See you later, Saykanh.
Saykanh:
6.
From Laos.
Thank you very much, Greg.
I'll show you
Mary:
Chhuon, this is Saykanh.
Chhuon:
Nice to meet you.
Saykanh:
Nice to meet you, too.
Mary:
She'll be working on the same operation
with you. GivP. her a hand if she needs
some help, ok?
Chhuon:
Sure.
No problem.
SOLUTION TO HELLO, HOW ARE YOU
a.
A fast, "How are you?" is not meant as an insult.
Americans use this question more as a greeting than
as an inquiry about your health.
b.
It's unlikely that this was the American's intention.
Although many foreigners consider greetings used by
Americans to be overly short (abrupt), these greetings
are customary in the United States .
c.
It's true that Americans are frequently in a hurry.
However, a quick greeting is normal. See b above.
d.
Correct.
20
�Lesson 4
GENERAL OPERATIONS AND ITEMS
(Review: People You Will Meet)
(Good Manufacturing Practices)
VOCABULARY
set up an operation
load a machine
cut wire
put it on shelves
assign work by priority
an order
specification
wind_
(ing) springs (around manual)
form a j
II
a tip
put a tip on
" a slight taper on
" a head on
change sizes
test
trim
weld
prep
finish
rinse
count
record
locate
cut
inject
over there
GRAMMAR:
Wh questions:
infinitive to
who ; ·-what, conjunction: or
MATERIALS:
- pictures of operations.
DIALOGUE:
1.
Hua:
Who loads the machine?
'Frank:
The machine operator.
Hua:
Who assigns the work?
Frank:
The supervisor or the group leader.
Hua:
Who changes sizes?
Frank:
The set-up person.
21
�Lesson 4 (cont.)
DIALOGUE:
2.
What do I do with the work?
Mary:
Put it on the shelves, over there.
MyVey:
3.
MyVey:
Thank you.
Tom:
I'm finished forming tips on this order.
Mary:
Put it on the rack for forming head.
Tom:
Which size order do you want me to work on
now?
Mary:
Take the 8 French order that is on that rack
and be sure the mold size is ~orrect.
22
I'm finished.
�Lesson 5
MATERIALS YOU WORK WITH
VOCABULARY:
wire
coating
plastic
solution
spring
core
teflon
braid
mandrel
different size
caps
luers
strain relief
torque
protective
valve
dilators
2 way stop · cock
·sheaths
nemaquets
guide catheters
a) low profile
b) steerable
c) coronary
d) small diameter
raw material
blanks
core wire
cannula
GRAMMAR:
use for; use to
Idioms: how about; not very
MATERIALS:
- pictures of materials
DIALOGUE:
What do you use teflon for?
We use it to put a smooth coating
on wire.
Phenom:
How about braid?
Frank:
2.
Phenom:
Frank:
1.
To add torque.
Thearie:
Is it difficult to work with braid?
John:
No, not very. You have to be patient
and careful, though.
23
�Lesson 6
TIME TICKETS
-
DAILY
Review First Day at Work
(time cards, workweek, shifts, meals and rest periods)
VOCABULARY:
employee
regular hours
daily o/ t
overtime
sick hours
mean
department
shift
hours
grade-step
period ending
column
unpaid
other
double
total hours
..!ouble time
GRAMMAR:
Imbedded Sentence:
That means that you
That means the hours that you
-----
MATERIALS:
- flashcards with words
DIALOGUE:
What does this mean?
That means
Sophoe:
What does this column mean?
Mary:
2.
Sopheo:
Mary:
1.
That. means that
-----
READING:
1.
Hourly Wages:
The hourly structure consists of pay grades ranging
from positions of the least skill and responsibility to positions
of the most skill and responsibility.
Each job is assigned a grade after evaluation and analysis utilizing a formal job evaluation system. A complete wage and salary
survey is conducted each year to ensure that the wages for each
grade are.competitive with other area industries.
24
�Lesson 6 (cont.)
READING:
Each pay grade consists of serveral steps ranging from the start
rate to the top of the grade. Once you reach the top of your
grade, you do not receive further pay progressions unless you
successfully bid to a higher pay grade position.
2.
Clerical/Technical Salaries: Each clerical and technical position
is evaluated by a formal job evaluation system and then assigned
a pay level as a result.
Each pay level has a designated salary range, established through
the use of a wage and salary survey done annually.
3.
Overtime: Company policy is to minimize overtime. However, when
it is necessary, your supervisor will ask you to work overtime.
If you are asked by your Supervisor to work longer than 8 hours
in a day or 40 hours in a week, the extra hours you work will be
paid at one and one-half (l½) times your regular hourly rate.
Overtime will not be paid unless it is approved in advance by
your Supervisor.
4.
Double Time: If your work on Sunday, you will be compensated at
two times your regualr hourly wage unless it is your regular
scheduled work day.
25
�SAMPLE OF TIME TICKET - DAILY
QOCK NO.
EMPLOYEE NAME
GIIADE-STE,
'11 I
l'EIIOO EN0tl,iG
2
EMPLOYEE I
SICK HIS.
3
E
2 3 -'
UN,AIO
25
8 9 10
4
OTHER
7
COUNT ffll
51
54 55
58 59 60 61 62 63
26
70
75 76
n
79
�Lesson 7
TIME TICKET WEEKLY1EMERGENCY PLANT CLOSING
OTHER REASONS TO BE AWAY FROM WORK
(Review: Days of Week)
(Simple Addition and Decimals or Fractfons)
VOCABULARY:
clock
No. (number)
week ending
code
indirect
repairs
break
bereavement
vacation
holiday
pay
sick
sick pay
emergency closing
snow day
total
Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
down
weather
listen
radio
WBZ 1030 am
WLLH 1400 am
announcement
blizzard
hurricane
riots
GRAMMAR:
Real Conditional: what should we do if ••• ?
Adverb of Frequency: usually, never, almost, always
MATERIALS:
- Weekly Time Ticket
- Flashcards
DIALOGUES:
Your hours were down this week.
I was sick on Tuesday and had to stay home.
Hanh:
Sorry to hear that.
Hong:
2.
Hanh:
Hong:
1.
Yes, fine thanks.
Hao:
What should we do if it snows?
Mary:
You should almost always come to work.
Hao:
What if it's a blizzard?
Mary:
If the weather is very bad, listen to WBZ 1030 am or WLLH
1400 am. If you hear an announcement for USC!, follow the
directions.
Hao:
What will they say?
Mary:
If the weather is very bad, the announcement may say
"The first shift should report at 11: 00. The second
shift at the regular ti.me''.
27
What happened?
Are you okay now?
�Lesson 7 (Cont.)
READINGS:
1.
Holidays:
the following holidays are observed by USCI:
Thanksgiving (2)
Patriots Day
Floating (2)
Christmas
Fourto of July
Labor Day
Memorial Day
Unscheduled (2)
To be eligible for these holidays, employees must work the
day before and the day after the holiday. To be eligible
for a floating holiday, employees must be working as of the first
working day in January, and must have completed 6 months service.
Floating holidays must be taken in eight hour increments and taken
by December 31 of each year. They cannot be saved to be used the
f_
ollowing year.
If you are asked to work by your supervisor on a paid holiday, you
will receive: . (1) Eight hour holiday pay, plus (2) One and one-half (½)
times your regular hourly rate for each hour you work.
2.
Vacation: the vacation year begins and ends as follows: June 1 to
May 31. The length of your vacation depends upon your length of service as of the first day of the vacation year. The following schedule
indicates vacation allowance according to service. You must have completed six (6) months service in order to be eligible to take vacation.
SERVICE
VACATION DAYS
One day per month to
Less than one
year
maximum of 10
starting with month of hire
10 days
1-4 years
5-8 years
15 days
9 years
16 days
10 years
17 days
11 years
18 day s
19 da y s
12 years
20 days
13-17 years
21 days
18 years
22 da ys
19 years
23 day s
20 years
24 day s
21 years
25 day s
22+ years
Requests for vacation must be made through your Supervisor. You
may choose your own vacation time as production requirements
allow. Vacation requests will be granted by seniorit y .
You may request advance vacation pay in weekly increments by
notifying you Supervisor at least ten (10) days before the
requested vacation week begins. If a holiday falls within your
vacation, it will not be charged as a vacation day.
Vacation days must be used by the last day of the vacation
year . They cannot be saved to be used the following year.
28
�Lesson · 7 (cont.)
READING:
3.
Sick Pay: if you are sick and cannot come in to work, you
should call 667-2511 and let your supervisor know immediately,
from ½· hour before to½ after the start of your shift. If you
stay home for 4 days or more because of sickness, remember to
bring in a certificate -from your doctor.
You will be eligible for 6 sick days upon completion ·of six
months of service as of January 1 of each year accumulative
up to ·20 days, Employees hired between January 1 and June 30
are eligible for two days sick pay upon completion of 6 months
service.
Annually your unused sick leave is accumulated in an account
for you up to a maximum of 160 hours. You will be paid for
any time over 160 hours at you straight time rate. Accumulation
above forty (40) hours may be paid once a year at your request.
4.
Emergency Closing: in the event it is necessary to close the
plant due to an emergency, such as fire, power failure, or other
circumstances beyond the Company's control, and you are not
notified prior to reporting to work, or if you commence work
and such an emergency occurs during the first two hours of your
shift, you will be paid a minimum of two hours' pay. If an
emergency occurs after two hours of work, you will be paid for
actual hours worked.
5.
Snow day: when there is a big snow storm and if the roads are
closed, USCI may make an announcement to close down the plant
for a shift. The announcement will be made over the WLLH and
WBZ radio stations one hour before the starting of a shift.
6.
Bereavement Pay: USCI recognizes that death in one's immediate
family creates many hardships. In order to allow you time to
handle necessary affairs, the Company allows you to make funeral
arrangements or to attend a funeral or settle family matters
according to the following table. The number of days authorized
is based upon your relationship to the deceased.
BEREAVEMENT PAY
(STRAIGHT-TIME RATE)
RELATIVES
Spouse, child, parent, brother, sister
step-parent, step-child
Mother-in-law, father-in-law, sisterin-law, grandparent, grandchild
Aunt, Uncle
Three Days
Two Days
One Day
29
�U.S.C.I. CARDIOVASCULAR & RADIOLOGY PRODUCTS
DIVISION OF C.R. BARD, INC.
WEEKLY TIME TICKET
CLOCK NO.
SHIFT
CODE
NAME & ADDRESS
WEEK ENDING
•
DISTRIBUTION
CODE
ICM
SAT.
HOLl>AY
114
FRI.
VACATION
113
THUR.
BREAlt
112
WED.
REPAIRS
107
TUES.
INDIIECT
106
MON.
SICK
PAY
PAY
PAY
-
30
TOTAL
�Lesson 8
MACHINES - TOOLS - EQUIPMENT
(Review: Readings in Lesson 7)
VOCABULARY
hot block
racks
oven
grinder
mold
knife
pin guage
prec·i se
needle
computer
lead testing machine
injection molding
ultrasonic welder
a punch
magnifying glass
spray booth
precise
equipment
GRAMMAR:
how
any/some
MATERIALS:
- pictures of machines, tools, and equipment
DIALOGUE
1. Tiveng:
Do you use any equipment?
Jim:
Tiveng:
How did you learn how to use them?
Jim:
2.
Sure.
I use a guage and a mold.
My supervisor taught me.
Soc heat:
Do you use an ultrasonic welder?
Frank:
Yes.
Socheat:
Is it difficult?
Frank:
You have to be very precise and careful.
31
�Dilator Tipping M0ld
l,J
N
Dila tor Ti pping Mandrel
..- -- - • · . ... , . . .
-
.
�I
sh~ttth Heading Packing Tool
Sheath Heading Mold
'
• ·,
:.1:~1=,~~======9
1-'.~; :: '
. . -:!-·.~'
... 1 ''
:J
e
'I
""'
'·
.1.L _
JS
hl..,_fi . 1- . 14
M
M
�w
"'"
Proofloading Mandrel
~ ....... Tt'!,...J""m;r;:r:,
·~'
•
Eiii
�I
Dilator Heading Mold
w
lJ1
�Lesson 9
INTRODUCER
INTRODUCTION TO INTRODUCER OPERATIONS
VOCABULARY:
heading, headed
tip pulling
normalize
attach
·injection mold
strain relief
leak
trim
trim flash
proof load
flush
. clean
assemble valve
stop cock
test
weld
.GRAMMAR:
- present continuous: he is attaching •••••
- wh question: what . is he doing?
present tense: what do you do in introducers?
I/we attach strain relief
- relative clauses: give me a sheath that's been headed
MATERIALS:
- samples of different operations
- pictures of operators working
DIALOGUE:
Van:
What's he doing?
Mary:
He's testing it for leaks.
VOCABULARY:
(operations continued)
form a tip
head
normalize
slight
taper
put a tip on
proof loading
trim excess
cut to length
teflon spray
sander buffer
welding tip
form the curve
run through a die
inspect (ing)
36
�Lesson 9 (cont.)
VOCABULARY:
hemaquet injection
slit (slitting)
load
bake teflon
grind core wire
weld (ing)
DIALOGUES:
How do you put a tip on a dilator?
Slide · stock onto mandrel so that the mandrel
tip protrudes, insert both mandrel and dilator
into mold, push down and hold for approximately
12 seconds. Depress air pedal and cool for
approximately 15 seconds.
Noy:
OK.
Frank:
Great.
Noy:
2.
Noy:
Frank:
1.
Thanks.
Hua:
How do you do proof loading?
Jim:
Easy, look. Slide the mandrel through the luer
end so the mandrel protrudes the tip. Insert
mandrel and sheath into proof loader, push
mandrel until it stops. Slide the sheath down
until the luer catches the stop. Push the
clamp and release the weight as set and unclamp.
Hua:
~..ay I try?
Jim:
Sure, but be careful not to damage the tip.
37
Let me try.
You got it.
�Lesson 10
GRUNDZIG AREA
INTRODUCTION TO PRODUCTS AND MATERIALS
·-- "PRODUCTS
MATERIALS
catheter
guide catheter
steerable catheter
low profile catheter
balloon catheter
BALLOON CATIIETER
burrs
bifurcate
luers
shaft stock
(releives blockage in heart catheterizations)
forming the distal tip
skiving the distal tip
"
the balloon .lumen
heat seal (close off balloon lumen)
attach bifurcate
slide strain relief on
attach luers
slide bifurcate
attach tip
place bands
put balloon over bands
attach with lock tite
proximal end
let it cure
attach distal end
nose cone
core eyes
skiving (cut off a little)
2 lumens tubing
small for liquid
large for spray guide
GUIDE CATHETER
Introduction: -used after introducer as conduit
-used after spring guide as conduit
--has different kinds of curves depending on what part of
the body
VOCABULARY :
tubing prep (make sure no leaks)
teflon tube
leaks
put in water
blow air through
38
shrink tube
packaging
crimp rinl'
look for bubbles
curve bake
�Lesson 10 (cont.)
PROCEDURES
- Bell and apply the jacket
open up tip - bell
small syringe
- Hot sizing
run catheter through small glass die.
melts plastic
glue, jacket, teflon braid - 1
- Centerless grind
puts consistent size on outside diameter
- Trim and sand the distal tip
smoothed off
rounded down
- Inspect
no bumps, burns
PERFECTION VERY IMPORTANT
what is acceptable and wqat is not
- Installing wires printed lot#
size
curve
1.
Tubing prep
teflon tube
8 French (French= ,013 of an inch)
9 French
make sure no leaks
insert in water
blow air through
look for bubbles
2.
Put plugs in both ends of Tubing
run it through etch
rough it up
glue with stick
poly etheline jacket
39 .
�Lesson 10 (cont.)
insert mandrel
put mark on teflon braid (16 pieces of 2/1000 wires)
give catheter added torque
trim and tie off - at mark
start of tip
DIALOGUE:
1.
Noy:
What is trim and tie?
Dale:
You want to trim all ·the wire at the black
mark, and make sure ends are flat to the mandrel.
Then you take the thread and wrap several times
to wrap the ends of wire in place. Apply
adhesive to keep in place, and cut excess thread.
Noy:
Anything else to look for?
Dale:
Yes, be sure the mark is 24 cm from the end of
the teflon tubing.
Noy:
That is all?
Dale:
When finished, you must be sure the ring guage
goes over ·the tie-off easily.
Noy:
If it does not?
Dale:
Then you have too much glue or too much thread.
You can sand extra glue if needed, or remove sor:ie
of the thread.
Noy:
Thank you.
Dale:
Anytime you need help, please ask.
to help you do a good job.
40
We are here
�Lesson 10 (cont.)
INTRODUCTION TO OPERATIONS
die catheter
guide catheter
steerable catheter
low profile catheter
necking
skiving
heat seal
print gruntzig
slide strain relief on
attach luers
attach bifurcate
distal tip
core eyes
lumen
attach tip
shoulder(catheter)
indentation
ring
shaft stock
skive balloon lumen
close off balloon lumen
place bands
lock tite
let it cure
distal end
nose cone
GRAMMAR:
infinitive to
need to
be careful to
ordinals
first
second
third
. what's .... for
DIALOGUES:
3.
What's the etch used for?
To rough up the surface.
Sompong:
What needs to go on before the balloon?
John:
2.
Lim:
Mary:
1.
The bifurcate, , strain relief luers, tip and
bands.
·
Noy:
Why can't the luer fit all the way on the shaft?
Dale:
Always be sure to push the shaft stock all the way
an to the flair pin. That will open up the shaft for
the luer to fit in.
41
�Lesson 11
PAY AND HOURS
(Review: Readings in Lessons 6 and 7)
VOCABULARY
time cards
punch in/out
shift
15 minutes
starts
ends
before
after
beginning
30 minutes
lunch, meal
dinner, supper
scheduled
weekday
no more than
begins
ends
company time
Monday to Friday
first shift
7 - 3:30
--B - ~:30 ·
second shift
4 - 12:30
buzzer
premium
work station
ending
break
overtime
voluntary
weekend
sign
signal
your time
GRAMMAR:
Comparatives: less than
Conjunction:
Adverb Clause: when
Idioms: What about .-.-.-.-.-.-.-.-=-?on - time
so
MATERIALS:
i
- Daily Time Ticket
- Weekly Time Ticket
DIALOGUE:
1.
Ho:
When do we punch in and out?
Frank:
P.unch in less than 15 minutes before first shift
begins. Punch out for lunch, only if you leave
the company premises. Punch in, then you punch
out when you go home.
Ho:
15 minutes again?
Frank:
Right. Less than fifteen minutes after
the first shift ends.
42
�Lesson 11 (cont.)
DIALOGUE:
What about breaks?
Breaks are on company time.
your time.
Ho:
So I don't need to punch out for breaks?
Frank:
3.
Ho:
Frank:
2.
Right.
Ho:
What's that buzzer?
Frank:
That's the signal to start to work.
Mary:
You'll hear it again at the end of the
shift.
Ho:
When I hear the buzzer I go to my work
station?
Frank:
No. You must be at your work station,
ready to work.
Ho:
Oh.
43
Lunch is on
�Lesson 12
PAY DAY
VOCABULARY:
pay day
pay check
gross pay
net pay
payroll deductions
in stock
unemployment compensation
worker's compensation
current
year-to-date
federal income tax
state income tax
f. i.c.a.
happened
Uncle Sam
DIALOGUE:
1.
Is today pay day?
Yes it is. It's Thursday.
Where can I get my paycheck?
You can get it ••••••••
2.
Did you get your paycheck?
No, not yet, I started to work yesterday.
You'll get one next week.
3.
Dao:
I think I have the wrong pay check.
Frank:
What's the matter.
Dao:
I get •••. dollars an hour and I worked
.•.• hours. So I should get paid $ ••.••
But this check is onl y for .....
Frank:
No, that's right.
Dao:
Hmmmm.
Uncle Sam takes .... %
READING:
1.
Pay day: paychecks for first-shift hourly and clerical/technical
employees are distributed on Thursdays. Second-shift employees
receive their pay on Wednesday night. The pay you receive is for
the previous workweek.
When payday falls on a paid holiday or a weekend, checks will
normally be distributed on the preceding workday.
Non-exempt employees may pick up paychecks in the Personnel
Department when not at work on payday. Advance notice is also
required to have you paycheck mailed to you when you are not at work.
44
�Lesson 12 (cont.)
READING:
If you desire to have another person pick up your check, proper
notification should be made to your Supervisor or the Personnel
Department. In addition, to further protect you, those receiving
the check must identify themselves and sign. a receipt.
2.
Payroll Deductions: certain deductions, some voluntary and others
required by law, are made from each paycheck. The two (2) principal
types of deductions are FICA (Social Security) and Income Tax
Withholding. Deductions for insurance, Savings Bonds, Bard Stock
Purchase Plan, Credit Union, and United Way will be made only upon
your written authorization. All deductions are recorded on your
paycheck stub.
3.
Unemployment Compensation: under the State Unemployment Compensation
Act, you are insured against unemployment. The USCI pays the full
cost of this insurance, but is does not decide who is eligible
for benefit payments, how much the payments should be, or the length
of such payments. These decisions are made by the Department of
Labor. Should you become unemployed for any reason, you should
apply for this benefit at your local Department of Employment
Security.
4.
Worker's Compensation: USCI/Bard Implants is required by state
law to provide Worker's Compensation Insurance. If you qualify,
this insurance pays expenses for the treatment of work-related
illness or injury and may also pay a percentage of your average
weekly wage to a maximum amount determined by the state.
45
�"SAMPLE OF PAYCHECK AND STUB"
46
�Lesson 13
LABOR REPORTING SYSTEM
Review:
(to) Clock, In, Out, Stop, Work, Incomplete, Complete
VOCABULARY:
from
lunch
indirect
error
response
5
stage of production
cost
efficiency
hit (meaning touch)
charge
start
qty/quantity ·
enter
backspace
computer
press
hit
touch
read name
badge
lot
history
reject
ready
charge to lot #'s
clock in
hit badge
work steps
read badge
GRAMMAR:
Infinitive to: How ••.• ?
Adverbs: first, then
Real Conditional: if
Imbedded Question: Please show me how this works
Modal: have to
Idiom: hit; that's all; all for ~ow; not yet; like this?;
that's it
MATERIALS:
real or sample labor reporting system
- flash cards of vocabulary on system
DIALOGUE:
1.
Nouphit:
Please show me how this works .
Mary:
First you hit the clock in.
Nouphit:
What next?
Mary:
Then you go to the sta gin g area to get
your lot history and raw materials.
Nouphit:
That's all?
Mary:
All for now.
47
�Lesson 13 (cont.)
DIALOGUE:
What do I do now?
Hmmm.
Kim:
Wand on from lunch?
Frank:
3.
Kim:
Frank:
2.
Right.
Savanh:
I've finished the operation.
John:
Ok. Now you have to hit stop, work
complete. ·Then your badge, then the lot
history number.
Savanh:
Like this?
John:
Right. Then the operation.
added rejects. Then ready.
Savanh:
That's all.
John:
That's it.
Savanh:
Thanks.
48
Then go back to work.
Then quantity
�Lesson 13 (cont.)
I.
Typical Day at Work
A.
B.
C.
II.
Employee clocks
Clock-In.
Employee goes to staging area to receive a Lot History with R.M.
(Raw Materials); employee works on an operation, employee finishes
an operation and clocks Stop Work Complete or Stop Work Incomplete;
employee Clocks-Out.
In a typical shift an employee completes 3 or 4 lots. However, as
few as 1 or as many as 10 Lots completed is not unusual.
Labor Reporting System
A.
The Clock
Clock-In
Stop Work
Complete
• f•jjlt)
Yes
1
2
3
No
4
5
6
DYfflB@Ulbi
Clock-Out
Stop Work
Incomplete
llill
QaQmutuui
In from
Lunch
Stop Work
Indirect
Error
Response
7
9
8
m
Reset
Change
Start Qty.
0
Enter
g
B.
ll1
Backspace
gJ
The Clock Reads Digitally
1. Ready or Wand Function
Stop Work Complete ~ Emp Badge - ) Lot History II
~ Work Step Operation -..:) Qty. Added or "O"
"O" then enter
- ) Qty. Rej. or "O"
Amt then enter -:;, Ready
If, after entering rejects this appears~ Chk
Qty. Rej
then get work leader or Supervisor.
5
2.
Ready or Wand Function
Stop Work Incomplete -=) Emp Badge
Any time
C.
5
-) Lot History operation..,Reac
appears get a supervisor or work leader.
The labor reporting System is computerized. Information concerning
production line work, such as quantity completed and number of
rejects, is stored daily on a computer di.sc for easy printout analysis.
Clock Out Clock In after lunch.
49
�Lesson 13 (cont.)
D.
The Labor Reporting System is a Work in Process System
1.
By Lot# it tells us at what stage of production a component is,
whether it be a cutting operation, welding, inspecting, etc.
2.
Each operation. from beginning ..to finished component adds to the
cost of manufacturing. The system tells us the money value of
a component each step along the way; i.e. a daily Work in
Process inventory.
3.
The system gives us a measure of efficiency. If labor standards
point to figure of ten pieces per hour per person, but only four
pieces per hour per person are actually being produced, then a
supervisor must look into -the matter.
a.
b.
c.
There ,,are too many rejects.
There are faulty materials or machinery.
The problem is operator related, meaning that additional
employee training is needed or an employee would be more
productive at a different operation.
4.
The system is a good measure of overall efficiency and/or perperformance. It informs us as to how close we are to a monthly
schedule.
5.
The system offers additional uses for the future.
50
�Lesson 14
TYPICAL DAY
(Review: "Staging Area", Layout: Telling Time)
(A Typical Day at Work in Lesson 13)
VOCABULARY:
clock in
raw materials (R.M.)
work on
receive
(to) clock
work
eat lunch
locker
work leader
5 minutes
4 pm
lot history form
get smock
report to
finish
stop
clock out
go home
supervisor
work station
exhausted
before
on computer
go to
an operation
get
incomplete
complete
take a break
assign
buzzer
7 am
GRAMMAR:
Present Perfect: have finished
Adverbial Clause: When •••••• , ••.••• after
Idiom: gook; my goodness; no wonder
MATERIALS:
- layout map, large clock face
CROSS CULTURAL:
NORTH AMERICAN TIME
You arrange with an American friend to meet at the cafeteria
entrance at 12:00 noon. On the way to the cafeteria, you meet
some other friends and stop to talk with them. By the time
you arrive at the cafeteria, it is nearly 12:25. You explain
what happened to your American friend, but he seems annoyed.
Why?
a.
He's thinking about a test he flunked.
b.
He's hungry.
c.
You've kept him waiting for 25 minutes.
51
�Lesson 14 (cont.)
DIALOGUE
Wife:
How was your first day dear?
Husband:
I think everything went ok.
Wife
What did you do?
Husband:
First I ~locked in. After I clocked in I got my smock.
Then I wand in on the labor reporting system, then I
take my break, go back to work, then to lunch. After
lunch I· wand back on, and work the rest of the
afternoon. I then have another break in the afternoon.
Wife:
My goodness. You did a lot of things.
you're exhausted.
No wonder
SOLUTION TO NORTH AMERICAN TIME
a.
Your friend may have flunked a test, but that wouldn't
explain why he is annoyed with you. Try again.
b.
Probably not.
c.
Yes. The American is probably anno y ed because your
delay was avoidable. Since you both agreed to meet
at noon, that was the time he understood you would
be there. Often when foreigners come to the United
States, they remark that Americans' sense of time
is not as flexible as that of many other nationalities.
Being punctual is important, and helps to make a goo d
impression.
52
�Lesson 15
. . TAKING BREAKS; DAYS OFF
(Review: Food, Employee Cafeteria)
VOCABULARY:
coffee break
employee cafeteria
choose
men's
excuse me
bathroom
ladies
lunch break
water bubbler
think
line
GRAMMAR:
only, imbedded sentence--I think that's •••
MATERIALS:
- pictures of food
- pictures of places for meals
- tour of employee's cafeteria
DIALOGUE:
Excuse me.
Yes?
Phonh:
This is a line.
Pia:
Oh.
Phonh:
That's OK.
Noy:
Excuse me.
Lisa:
Yes, but no one's sitting over there.
Noy:
2.
Phonh:
Pia:
1.
Thank you.
3. Van:
I'm sorry.
Is someone sitting here?
Where's everyone going?
Phu:
It's coffee break. They're going to the
cafeteria. Let's go.
Van:
Ok,
I'm ready.
53
�Lesson 15 (cont.)
TALKING TO A FELLOW WORKER ABOUT SOCIAL ACTIVITIES DURING A BREAK
VOCABULARY:
weekend
this weekend
last weekend
stay home
go shopping
go to the park
watch .TV
go to the movies
play soccer
play baseball
sew a dress
knit a sweater
have a party
play football
GRAMMAR:
past tense, future tense
MATERIALS:
- pictures of leisure activities
DIALOGUE:
What are you doing next weekend?
I am going to · stay nome.
Deng:
I am going to go shopping.
Mary:
What did you do last weekend?
Nouphit:
I stayed home.
Mary:
I went to the park.
Nouphit:
2.
Deng:
Lisa:
l.
ummmm.
And you?
And you?
VOCABULARY :
married
single
divorced
widow
widower
son
daughter
wife
husband
aunt
uncle
niece
father
mother
in-law
brother
sister
cousin
nephew
visited my __
vacation
mistake
last weekend
holiday
I think
next weekend
time's up
get back to work
54
�Lesson 15 (cont.)
DIALOGUE:
1.
Do
Lan:
Yes.
Phu:
Really? How many boys and how
many girls?
Lan:
3 boys and 4 girls.
Tiveng:
What did you do over vacation?
Sopheavy:
I visited my uncle in New York.
Tiveng:
You and your family?
Sopheavy:
My children and I.
Tiveng:
How many children do you have?
Sopheavy:
2.
Phu:
I have four children.
you have a big family?
I have 7 children
I'm a widow.
INTRODUCTIONS: STARTING A CONVERSATION
GRAMMAR:
review "wh" question, past tense, future tense, this, that,
these, those
- Who is that?
- Where do you live?
- How long have you lived there?
- How long have you been working here?
What's your name?
- Modal: "got to"
Idiom: What do you do?
DIALOGUE:
1.
John:
Hello.
Tuan:
Tuan Tran.
John:
I'm John Smith.
55
What's your name?
What's yours?
What do you do?
�Lesson 15 (cont.)
DIALOGUE:
Tuan:
John:
I'm an assembler B.
Tuan:
Oh!
John:
Do you live in Lowell?
Tuan:
Y~s, on Salem Street.
John:
On Market Street.
get, back to work.
Tuan:
See you later.
John:
2.
I'm an assembler C.
Bye!
Frank!
Hello Thanh.
Thanh:
Fine, thanks.
Frank:
Not bad.
Thanh:
Frank, this is Quang.
Frank:
Pleased to meet you Tuan, I'm Frank.
Thanh:
Excuse me, Frank.
Not Tuan.
Frank:
Oh!
Quang:
That's Ok.
Where do you live?
Oh, time's up.
Got ·to
How are you?
And you?
Sorry Quang.
56
What do you do?
His name is Quang.
�Lesson 15 (cont.)
VOCABULARY: - vacation (review reading on page
take a vacation
request
length
save(d)
choose
go away
park
country
relax
swimming
seniority
vacation year
advance
June .l - May 31
notify
service
first day
use(d)
production requirements
mountains
stay home
city
visit
picnic
beach
camping
lake
cook.out
VOCABULARY: - Holidays (review reading on page
holidays
New Years
scheduled
Independence Day
celebrate
Columbus Day
picnic
rest up
turkey
president
remember
Christmas
6 months service
Memorial Day
take
Thanksgiving
g~ests
friends
Pilgrims
parade
revolution
floating holidays
Washington's Birthday
in advance
Labor Day
have a party
enjoy
family
Santa Claus
discover
soldier
DIALOGUE:
1.
Phonh:
I am not working tomorrow.
Deng:
Why?
Phonh:
It's my floating holiday.
Deng:
Will you get paid?
Phonh:
Yes, I'll get regular pay.
Deng:
That's great!
57
�Lesson 15 (cont.)
DIALOGUE:
2.
Socheat:
What did you do over the weekend?
Phenom:
I went to a movie.
Socheat:
What did you see?
Phenom:
I saw ••••
Socheat:
Was it good?
Phenom:
Yes.
Chhoun:
What are .you going to do over the weekend
• • • • holiday
your vacation?
Saykanh:
I'm going on a picnic with my family.
Chhoun:
Do you have a big family?
Saykanh:
I have 1 son and 3 daughters.
3.
I enjoyed it very much.
ASKING FOR PROPERTY - ACKNOWLEDGING A MISTAKE
VOCABULARY :
jacket
coat
sorry
raincoat
gloves
umbrella
mistake
sweater
book
boots
GRAMMAR:
- possessive pronoun.s:
my, your, his, her, our, their, this, that,
these, those
MATERIALS
- items of clothing
58
�Lesson 15 (cont.)
Read and practice.
E.xcuse. rne.
I thinK thats rnj
jc(.kl.
This i~t
YOJR j acll(,l.
This is MY joc't<tt.
Im &arr~.
I thinK I rno:e a
rt\·1sloKe...
\
j
59
�Lesson 16
EMPLOYMENT PROCEDURES
(Review: Recognition of Capital and Small Letters)
(Printing and Writing, and Numbers)
VOCABULARY:
(from Employee Address Card and W-4 Form)
employee
address
card
certificate
name
phone
II
allowance
withholding
mind
fill out
exempt
full name
first
middle
last
initial
date
dependent
claim
deduct (ion)
divorced
form
city
town
state
zip code
marital status
single
widow/er
income
tax
spell
additional
GRAMMAR:
Wh question: what's, how
Conjunction: so
Idiom: That's plenty; How come?; No big deal.
MATERIALS:
-
Employee address card
W-4 Form
Flashcards for alphabet, numbers, first-middle-last name
Vocabulary and dialogue sheets
DIALOGUE:
1.
Maria:
What's your name?
Khamsone:
Khamsone Silavong.
Maria:
How do you spell it?
Khamsone
S-i-1-a-v-o-n-g
Maria:
What's your address?
Khamsone
28 Middle Street, Lowell, MA 02152
Maria:
What's your telephone number?
Khamsone
454-1076
Maria:
Please fill out this form.
60
�Lesson 16 (cont.)
DIALOGUE:
2.
My full name is Huong T. Tran.
Greg:
How do you spell it?
Huong:
My first name is Huong, H-U-O-N-G. My middle
initial is T. My last name is Tran, T-R-A-N.
Greg:
What should I call you?
Huong:
Please call me Huong.
Greg:
Are you married or single?
Huong:
I'm a widow.
Greg:
Do
Huong:
Yes.
Greg:
Okay. I'll put down 5 allowances.
like additional allowances?
Huong:
4.
Good . morning. My name is Greg Daher, but
just call me Greg. What is your full name?
Huong:
3.
Greg:
No.
Tom:
The Cambodians call you Ean Sombath. The
Americans call you Sombath Ean. How come?
Sombath:
In Cambodia my family name is first. My
family name is Ean, so Cambodians call me
Ean Sombath. Here, family names are last,
So here my name Sombath Ean.
Tom:
Do you mind having your name turned around?
Sombath:
Some of my friends mind, but for me it's no
big deal.
you have any dependents.
61
My mother and 3 children.
Would you
That's plenty.
�EMPLOYEE ADDRESS CARD
NAME
ADDRESS:
PHONE:
SOCIAL SECURITY #
62
�EDUCATIONAL BACKGROUND
1YPE OF SCHOOL
How Many
Years Attended
NAME AND ADDRESS
Graduated
GRAMMAR OR GRADE
OYesONo
HIGH SCHOOL
COURSE OR MA
OYesONo
BUSINESS OR TRADE
• Yes • No
• Yes ONo
• Yes • No
OTHER
OYesO.No
-
COLLEGE
POST GRADUATE
.
MILITARY SERVICE RECORD
__________ _________________
Have you ever served in the U.S. armed forces? 0 Yes
_.;.
Rank at dkcharge
H yes. what branch? _ _ _ _ _ __
O No
What were your duties in the Service (include special training and duty station)? _ _ _ _ _ _ _ _ __
Have you had any schooling under the G.I. Bill of Rights?
0 Yes
O No
If yes. describe. _ _ _ _ __
PERSONAL REFERENCES
(Excluding Fonner Employers or Relatives)
Name and Occupation
Address
1.
2.
.
.
3.
-
Phone Number
�PRIOR WORK HISTOR y
DATES
From To
(LIST IN ORDER LAST OR PRESENT EMPLOYER FIRST)
NAME AND ADDRESS OF EMPLOYER
.
RATE OF PAY SUPERVISOR'S NAME REASON FOR
AND TITLE
LEAVING
Start
Finish
.
Describe in detail the work you did.
DATES
From To
NAME AND ADDRESS OF EMPLOYER
RATE OF PAY SUPERVISOR'S NAME REASON FOR
LEAVING
AND TITLE
Start
Finish
-
Descnl>e in detail the work you did.
DATES
FROM TO
REASON FOR
NAME AND ADDRESS OF EMPLOYER RATE OF PAY SUPERVISOR'S NAME
LEAVING
AND TITLE
Start
Finish
-
-
Describe in detail the work you did.
RATE OF PAY SUPERVISOR'S NAME REASON FOR
DATES
NAME AND ADDRESS OF EMPLOYER
LEAVING
AND TITLE
FROM TO
Start
Finish
-
Describe in detail the work you did.
May we contact the employers listed above?
If not, indicate below which one(s) you do not wish us to contact.
Occasionally the form of an application blank makes it difficult for an individual to adequately summarize his complete background.
To assist us in finding the proper position for you in our company, use the space below to summarize any additional informatio1t necessary to describe your full qualifications. Also use this space to indicate your geographical preferences or limitations.
�Thank you for completing this application form. and for your interest in employment with us. We would likr to
~ure you that your opportunity for employment with this company will be based only on your merit and on no
other consideration.
PLEASE READ CAREFULLY
APPLICANT'S CERTIFICATION AND AGREEMENT
I hereby certify that the facts set forth in the above employment application are true and complete to the best of my
knowledge. I understand that if employed, falsified statements on this application shall be considered sufficient cause
for dismisul.
Signature of Applicant - - - - - - - - - - - - - - - - - - , - -
DO NOT WRITE BELOW THIS LINE
INTERVIEW
O YES O NO
Date _ _ _ _ _ _ _ _ Hour _ _ _ _ _ _ _ _ _ _ _ _ _ __
.
Result of Interview _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
Acceptable for Employment? _ _ _ _ Starting Rate _ _ _ _ Starting Date _ _ _ _ _ Shift _ _ _ __
0ccupation _ _ _ _ _ _ _ _ _ _"""'-__ Dept. _ _ _ _ _ _ _ _ _ _ Oock No. _ _ _ _ _ __
Interviewed by
Employed by _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
_ _ _ _ _ _ _ _ _ _ _ _ _ _ Approved by _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
65
�01111 Na. 1148-0010
Depertment of the Tr•••ury-lntemal llwenua lervlce
Employee's Wlthholdln1 Allowance Certificate
I
1 Type or print your full name
Eapirn 4-3M3
2 Your social security number
Home addreM (number and street or rural route)
D
D
llnato
I
Married
J Marital . 0 Married, but withhold at hl1h1r llnllt rate
ltatut ...: If married, but ltpllJ MPlrltld, or IPOUII ii I
City or town, State, and ZIP code
nonrnldtnt alien, check the llnllt box.
... .... .
.. . .... ....
.
4' Total number of allowances you art claimln1 (from line F of the workahHt on pa1e 2) •
5 Additional amount, If any, you want deducted from tech pay,
.
I I claim exemption from withholdln1 becaust (lff Instruction• and check boxes below that apply):
ow•
• O
O
Last y11r I did not
any Federal Income tax and had • ri&ht to a full refund of ALL income tax withheld, AND
This ytar I do not expect to owe any F9dtral Income tax and expect to have a rl1ht to • full refund of ALL
Income tax withheld. If both a and b apply, tnttr "EXEMPT'' htrt •
c If you ,nttred "EXEMPT" on llne 15b, art you I full•tlmt studtnt7 •
b
I
-
....... .... .
. . . . . . . . . . . ,• . • ,. [J•
UINNr tllt ,_.ltlN el ..tury, I lffllt, tllef I ... atftllCI II 1M
I •- llltltllCI tD 1111111 the -111 1111111,
•
IEmDloYH'• al•natura
7 Employer's n1me 1nd 1ddreH (lncludlns
IIUMNf ff
wlthlleldlq
•1 1 - - 1l1IMd
III tlllt llftlfltlta, •
II 11111111111 -,tlell ,.._ w!IIIMNl111, 11111
.
D1te
zn• coda) (FOR EMPLOYER'S USE ONLY)
•
11
8
Office code
I Employar
Identification number
·- - - .----···••••·•--·•-·•·•••••-•---•••-- Detach alons i1111 · 1111~~~- .- • · - - - - - - - - - - ~ - - - - - -
A,
Give the top part of this form to your employer; keep the lower part for your records and information.
A
Get Publication 505 from most IRS offices for more Information.
Purpose
The law requires that you complete Form W-4 10
that your employer can withhold Federal Income tu
from your pay. Your Form W-4 remains in effect
until you change it or, if you entered "EXEMPT" on
line 6b above, until February 15 of next year. By
correctly completing this form, you can fit the
amount of tax withheld from your wages to your
tax liability.
Introduction
If you aot I large refund last year, you may be
havina too much tax withheld. If so, you may want to
increase the number of your allowancef on line 4
by claimina any other allowances you are entitled to.
The kinds of allowances, and how to figure them,
are explained In detail below.
If you owed a large amount of tax last year, you
may not be having enouah tax withheld. If so, you
can claim fewer allowances on line 4, or ask that an
1dditional amount be withheld on line 5, or both.
If the number of withholdina allowances you are
entitled to claim decreases to less than you are now
claiming, you must file a new W-4 with your employer within 10 days.
The instructions below explain how to fill in Form
W-4. Publieation 505 contains more information on
withholding. You can aet It from most I RS offices.
For more information about who qualifies es your
dependent, what deductions you can take, and what
tax credits you quality for, see the Form 1040 In•
structions or call any IRS office.
Line-By-Line Instructions
Fill in the identifying information in
boxes 1 and 2. If you are married and want
tax withheld at the regular rate for married
persons, check "Married" In box 3. If you
are married and want tax withheld at the
higher Single rate (because both you and
your spouse work, for example), check the
box "Married, but withhold at higher Single
rate" in box 3.
Line 4 of Form W-4
Total number of allowances.-Use the
worksheet on page 2 to figure your allow•
ances. Add the number of allowances for
each category explained below. Enter the
total on line 4.
H you are single and hold more than one
job. you may not claim the same allow•
ances with more than one employer at the
same time. If you are married and both
you and your spouse are employed, you
may not both claim the same allowances
with both of your employers at the same
time. To have the highest amount of tax
withheld, claim "0" allowances on line 4.
A. Personal allowanc:es.-You can claim
the following personal allowances:
1 for yourself, 1 if you are 65 or older,
and 1 If you are blind .
If you are married and your spouse
either does not work or Is not claiming his
or her allowances on a separate Form W-4,
you may 1110 claim the following allow•
ances: 1 for your spouse, 1 If your spouse
Is 65 or older, and 1 If your spouse Is
blind.
B. Special withholding allowance.Claim the special wlthholdlng allowance
only If you are single and have one Job
or you are married, have one job, and
your spouse does not work. Use this spe•
cial wlthholdlng allowance only to figure
your withholding. Do not claim it when you
file your tax return.
C. Allowances for dependents.-You
may claim one allowance for each depend•
ent you will be able to claim on your Fed·
eral income tax return .
D. Allowances for estimated tax cred·
lt1.-lf you expect to take the credits
(such as child care, residential energy, c~c.)
shown on lines 38 through 46 on the 1981
Form 1040, use the table on the top of
page 2 to figure the number of additional
allowances you can claim. Include the
earned income credit If you are not receiv•
Ing advance payment of It. Also, If you ex·
pect to income average, Include the
amount of the reduction In tax attributable
to averaging when using the table.
For Privacy Act and Paperwork Reduction Act Notice, see back of this pap.
E. Allowances for estimated clecluctions.-lf you expect to itemin deduc•
tions, you can claim additional withholding
allowances. See Schedule A (Form 1040)
to find out what deductions you can
itemize.
You can also count deductible amounts
you pay for (1) alimony (2) qualified retire•
ment contributions (3) moving expenses
(4) employee business expenses (Part I of
Form 2106) as well as (5) the deduction
for two-earner married couples, and (6)
net losses shown on Schedules C, D, E, and
F (Form 1040). Note: Check with your em•
ployer to see if any tax is being withheld
on moving expenses or IRA contributions
the employer •Is paying. Do not include
these amounts if tax Is not being withheld;
otherwise, you may be underwlthheld. For
more details 1ee Publlcatlon 505.
The deduction allowed two-earner mar•
ried couples is 5% of the lesser of $30,000
or the qualified earned income of the
spouse with the lower Income. Once you
have determined these deductions, enter
the total on line El of the worksheet
on page 2 and figure the number of with•
holding allowances for them.
Line 5 of Form W-4
Additional amount, If any, you want deducted from each pay.-lf you are not
having enough tax withheld from your pay,
you may ask your employer to withhold
more by filling In an additional amount on
line 5. Often married couples, both of
whom are working, and persons with two
or more Jobs, need to have additional tax
withheld. You may also need to have addi•
tional tax withheld because you have In•
come other than wages, such II interest
and dividends, capital 1ains, rents, alimony
received, etc. Estimate the amount you will
be underwlthheld and divide that amount
by the number of pay periods in the year.
Enter the additional amount you want with·
held each pay period on fine 5.
Form
W-4
(Rev. 1-82)
�..... 2
Form W-4 (Rev. 1-82 1
Line 6 of Form W-4
Exemption from wlthholding.-You can
claim exemption from withholding only If
l11t YHr you did not owe any Federal In•
come tax end had a rlaht to a refund of all
Income tax withheld, and this year you do
not expect to owe any Federal Income tax
and expect to have a right to a refund of all
Income tax withheld. If you qualify, check
boxes 6a and b, write "EXEMPT" on line
6b and answer Yes or No to the question
on line 6c.
If you want to claim exemption from
wlthholdlna next year, you must file a new
Form W with your employer on or before
February 15 of next year. If you are not
havln1r Federal Income tax withheld this
•
year, but expect to have a tax liability next
year, the law requires you to 1ive your em•
ployer a new Form W by December l of
this yHr.
If you are covered by the Federal Insur•
.ence Contribution, Act, _your employer
must withhold aoclal HCUl'ltY tax.
A fine of $500 may bt charted If you
file a Form W-4 which decre11H the tax
withheld with no rH10n1ble b11l1 at the
time for the decrees•. In addition, crlm•
lnal penalties apply for willfully 1upplyln1
false or fraudulent Information or fallln1
to supply Information requlrln1 an lncre11e
In wlthholdln1.
Your employer mutt tend to IRS any
Form W cl1lmln1 more then 14 withhold·
•
•
ing allowances or claiming exemption from
withholding If the wages are expected to
usually exceed $200 • weak.
Privacy Act end ,aperwork ~ I o n
Act Notlce.-lf you do not 1tve your employer a certificate, you wtll be treated 11 1
1in1l1 person with no wtthholdln1 11lowancn II required by lntem1I Revenue
Code sections 3402(1) 1nd 3401(1).
We ask for this Information to carry out
the Internal R1vinu1 laws of the United
States. We may 1tv1 the Information to the
Department of Justice for civil or crlmlnel
litigation and to the St1tea and the District
of Columbia for use In admlniat1rtn1 their
tax laws.
Table for Figuring Your Wlthholdin1 Allowances For Estimated Tax Credits and Income Avera1ln1
Eltlm•tld Salaries
and W1111 from
111 Sourcu
Hted tf
Slnale Empto,ea
(A)
$ 100
140
155
160
165
37Q
530
915
~•>
$160
175
240
310
355
.260
Under $10,000
10,000-15,000
15,001-20,000
20,001-25,000
25,001-30,000
30,001-35,000
35,001-40,000
40,001-45,000
45,001-50,000
50,001-55,000
55,001-60,000
Over 60,000
Hou1thold Elllplo,...
~A)
$ 20 $160
50
175
0
240
0
310
0
3!55
370
0
0
370
0
370
36!5
370
965
370
1,!56!5 370
3,08!5
370
370
370
370
370
370
370
(8)
1,555
2,205
2,855
4,415
M nltd Empie (WIien
•
SpoUM not
plopd)
(A)
ii!
75 $ 80
$
150
85
180
110
220
115
151)
245
290
150
330
165
370
280
370
380
370
690
370
1,040
370
2,230
Married bl,..,._ (Wllta
lotllSpOUNllrtbl~
i~
!•!
88!5
1,230
$ 6!5
7!5
1!50
16!5
180
200
1,605
22!5
$ 10!5
295
410
605
2,17!5
24!5
2,665
24!5
3,195
3,735
5,31!5
27!5
280
370
Worksheet to Figure Your Wlthholdln1 Allowances to be Entered on Line 4 of Form W-4
A Personal allowances
•
•
•
,
•
•
•
. •
,
.
.
B Special withhold ing allowance (not to excead 1 allowance-see lnatructlon1 on page 1)
C Allowances fo r dependents . • • • • • • , , • • , • • • . . . . • . • . . •
0 Allowances for estimated tax credits and Income averaging: (use table above for figuring withholding allowances)
_A_, _____
_a_, _____
j
B
~
1 Enter est imated tax credits and estimated tax reduction from Income averaging. . . . - ~
2 Enter the co lum n (A) amount for your salary range and filing status (slnale, etc.) . . . . . S
3 Subtract lir.i: 2 irom line 1 (If zero or less, do not complete lines 4 and 5) . . . . . . . S
~ ;
4 Find the coltJ mn (B) amount for your salary range and filing status , • • . . . . . .
S
~:-{.
5 Divide line 3 hv line 4. Increase any fraction to the next whole number. Thia la the maximum number of with• ~~:
holding allowa~ces fer estimated tax credits and Income avera1in1. Enter hare. . . . . . . . . .
Example: A taxpayer who expects to file a Flc:leral Income tax return aa a alngle person estimates annual wages ~~
of $12,000 and tax credits of $650. The $12,000 falls In the wage bracket of $10,000 to $15,000. The ~
va lue in column (A) ia 140. Subtracting this from the estimated cred its of 650 leaves 510. The value in
column (6) is 175. Dividing 510 by 175 gives 2.9. Since any fraction Is increased to the next whole num•
ber, !.how 3 on line D.
E Allowances for estimated deductions:
1 Enter the total amount of your estimated Itemized deductions, alimony payments, quali·
fied retiremen t contributions, deduction for two-earner married couples, business
S
1
losses, mov ing expenses, and employee business expenses for the year .
.
f {t
• W't.f.
• ________,
2 If you do not plan to itemize deductions, enter $500 on line E2. If you plan to itemize,
find your tot3I estimated salaries and wages amount in the left column of the table be •
low. (Include salaries and wages of both spouses.) Read across to the right and enter the
amount from t t1e column that applies to you. Enter that amount on line E2 .
.
Single and Head
Estimated salaries
of Household
Married Employees
Employees with more than
• nd wages·rrom
Employees
(one spouse working
one fob or Married Employees
111 sources:
(only one job)
and one fob only)
with both spouses working
Under $10,000
. $2,800
$3,900 •
$3,900
2,800
S,900
5,600
10,00~30,000
30,001-40,000
3,300
3,900
,
7,700
13% of estimated
10% of estim1t1d
{ 21 % of estimated
Over $40,000
• 11l1rtes and w11es • · ' ' 11l• rles and wages
1salaries and wages
3 Subtract line E2 from line El (But not less than zero) •
,
, • •
•
•
2
$
%%
j
•
4 Divide the amount on line
$
E3 by $1,000 (increase any fraction to the next whole number). Enter here
*
U.S. GOYDINIIIENT l'IIIKTING ClfFlCZ : 1 ti 1-J4l
•
•
F Total (add lines A through E) . Enter total here and on line 4 of Form W-4 .
67
~
3
•U
u.ot1,1> 0
~
_E_, ____
F
�Lesson 17
JOB SECURITY
VOCABULARY:
- Hiring Practices
company physical
illness
accident
leave of absence
seniority
probation
training
qualifying
evaluation
qualification
upgrade
downgr'a~~
attendance
work habits
skills
operations
depends
period
eligible
ability
job rating
re-evaluation
stethescope
GRAMMAR:
Present perfect, future, just still
Idiom: got to go
DIALOGUE:
You're new aren't you.
Yes, I just started last week.
Tom:
Have you had your physical yet?
Pen:
2.
Tom:
Pen:
1.
Yes, last week.
Choeuth:
How long has your probation period lasted?
Soeuth:
It lasts for 60 da ys altogether. I've
only been working 35 days. So, I've got
25 days to go.
Choeuth:
Good luck!
Soeuth:
Thanks. I'll need luck, and good attendance,
good work habits, and good skills.
68
The stethescope was freezing!
�Lesson 17
READINGS:
1.
Company Physicals: to make sure you are physically able to assume
the - duties for which you have been hired, all new employees are given
a preemployment physical. Satisfactory results are a pre-requisite
to employment. Also_ you may be asked to take a physical, at Company
,
expense, when returning from an illness, accident or leave of absence.
2.
Seniority: Seniority is defined as your length of continuous service ·
since your most recent date of hire. It is a factor in job bidding
vacations, sick leave, pension credits, hourly job reduction, recall, : ::. -.
etc.
3.
Probationary Period: Your first .sixty(60) calendar days of employment
constitute yGur probationary period. In unusual circumstances, this
period may be extended by your Supervisor, but you will be advised if
this occurs. Dur'ing ·your probation, you are measured on your attendance
your work habits, and your skills in performing various operations. During
this period, you may be discharged at the discretion of the Company if
you are failing in any way. Upon successful completion of your probationary period, you become eligible for medical and dental benefits and
life insurance; participation in the Bard Stock Purchase Program and the
Savings Bond Program.
4.
Job Evaluation System: TO establish fair pay, the relative values
of each job are determined through a job-evaluation system. These
evaluations are achieved using a formal job-rating system.
Job evaluation is not related to job per f ormance. Rather it compares
the skill, experience, education, effort, responsibility, and conditions
of a job to those same elements of other graded jobs.
This process results in the assignment of numbered grades. These
grades are then applied against established pay scales ranging
from the minimum for beginners to the maximum for experienced employees.
5.
Re-Evaluation: by definition, a job is an accumulation of tasks.
When one or more of those tasks changes, it may be necessary to
re-evaluate the job to determine that it is still being compensated
properly. Re-evaluation results in one of the three conclusions:
reaffirmation of grade, upgrade, or downgrade.
Where the grade is reaffirmed, there is no change in compensation.
When the grade is re-evaluated upward, the incumbent is compensated
at the new grade level. When the job is downgraded, the incumbent
is red-circled for a period of up to one year. This protects you
against loss of wages and gives you a reasonable period of time to
bid into another job.
69
�Lesson 18
HOURLY JOB BIDDING
VOCABULARY :
advancement
duties
posted
bulletin boards
sign up
senior bidder
disqualify
transfer
position
seniority
work leader
description
orderly
date
opening
time
qualify
rate of pay
award
plenty
next senior
fair
rate range
qualifications needed
bid closing
job bid form
seniority only
successful
available
grade 1-4
not only seniority
FORMS AT WORK - HOURLY JOB BID FORM
(Review: Date, Hire, Position, Department)
VOCABULARY:
bid
present
grade
positions
skills
below
clerical
background
qualifications
evaluate (ing,ion)
try for it
overtime
line
technical
prior
experience
restrictions
prevent
duties
hourly
MATERIALS:
- flashcards for vocabulary: on form
DIALOGUE:
Hong:
Chhuon:
Hong:
Chhuon:
Did you see the job bid posted?
No. Does it look good?
Yes. I got an extra job bid form for you.
Do you want to try for it?
Yes. Thank you for getting an extra form.
70
�Lesson 18 (Cont.)
READING:
Hourly Job Bid System: the ~ob Bidding System provides an opportunity
and prevents the possibility of discrimination because of race, color,
religion, age, sex, national origin, or handicap.
Each opening will be posted for seventy-two (72) hours (three working
days) on certain bulletin boards throughout the plant. These postings
contain a description of the duties. rate range, the qualifications
needed, and will indicate the date .and time of the bid closing. You
must sign up for each bid in which you are interested.
To bid for a job, you must complete .a job-bid form.. (Sample of the
form · is on page
). Selection. will be made on seniority and qualifications.
The gaining Supervisor reviews the Personnel file of the most senior
bidder. If warnings are in existence, the Supervisor may disqualify
the senior bidder on this basis.
When you are a successful bidder, ~u will receive your new rate
of pay immediately upon transferring to the new job. If you do not
transfer immediately, you will receive it when transferred or beginning
two weeks from the date the job is awarded, whichever occurs first. You
must, in any case, be transferred to your new job within 4 weeks of
the award.
71
�HOURLY JOB BID FORM
NAME
DATE OF BID
DATE OF HIRE
PRESENT DEPARTMENT
PRESENT POSITION
GRADE
JOB BIDDING FOR
GRADE
BACKGROUND/QUALIFICATIONS
Please list any information you feel would be helpful to us in evaluating -:·
your qualifications for the job you are bidding for. All prior experience
at USCI should also be listed.
Do you have any restrictions that prevent you from working overtime?
DO NOT WRITE BELOW THIS LINE
-------------------------·--~~---------------------------------------------TARDINESS RECORD
ABSENCE RECORD
REMARKS:
Employee is:
SELECTED
REJECTED
REASON:
Interviewed By:
PERSONNEL
SUPERVISOR
Notified By:
4/82
DATE:
7?
�HOW TO COMPLETE AN HOURLY JOB BID FORM
1.
Obtain correct bid form for position:
Hourly - supplied in Personnel Office or on a Job Bid Bulletin Board.
2.
Please Print in the following information:
Name
Date of Bid
Date of Hire
Present Position and Grade Level
Job Title
Job Grade
3.
When you are bidding on a job, please use the correct title and level
which should be taken off the Job Bid Form. Please do not make up your
own title and grade level.
4.
Hourly Job Bid Forms should be evaluated by your supervisor before
submitting to the Personnel Office.
5.
Job openings will always be marked if they are on second shift. You must
indicate whether you want first or second shift when bidding on a job
where openings are available on both shifts. If you do not indicate
shifts, it will be assumed that you are interested in the job of your
current shift. I suggest you indicate preferred shift to avoid confusion.
6.
All Job Bid Forms must be submitted within the 72-hour period the job is
posted. It is each employee's responsibility to be sure their job bid
is in by the time the posting comes down. It is not their supervisor's
responsibility.
7.
One Job Bid Form should be submitted for each job.
The Job Bid System was designed to insure a fair upgrading procedure for
all employees. In order for it to continue to be consistent and fair, we
must request that each employee follow the proper procedure when using
the system. If the correct procedure is not followed, the job bid will
be considered invalid.
You may obtain information needed; i.e. date of hire, grade level of job, etc.
from the Personnel Office or your supervisor at any time.
USCI/Bard Implants is an equal opportunity employer.
73
4-7-82
�CLERICAL/TECHNICAL JOB POSTING FORM
NAME
DATE OF BID
--------------------------
DATE OF HIRE
-------------
PRESENT POSITION
JOB POSTING FOR
-------
PRESENT DEPARTMENT
--------'---------------------------- GRADE -------
------------------------
GRADE
BACKGROUND/QUALIFICATIONS
Please list any information you feel would help us in evaluating your qualifications
for the job you are bidding for. All prior experience at USCI/BID should also be listed.
Do you have any restrictions that prevent you from working overtime?
PRESENT SUPERVISOR'S EVALUATION (MUST be filled out BEFORE submitting to Personnel Office
in order to be considered for position posted)
REMARKS:
Absence Record
-------------
Tardiness Record
--------------
Supervisor:
Signature
Print Name
Interviews:
Disposition:
Date:
Notified By:
7 L1
�Lesson 19
GOOD WORK AND BAD WORK
VOCABULARY:
good work
no good
nice going
not bad
right
poor job
slow
mistake
OK
that's nice
that's wrong
very good
wrong
GRAMMAR:
imbedded sentences
Peter said that
it 's good work
it's OK
EXCERISE:
Students:
Listen to vocabulary announced by teacher. Repeat
vocabulary after teacher. Listen again. For every
phrase of "good work", students raise 1 finger. For
every phrase of "bad work", students raise 2 fingers.
Do this listening exercise until students can distinguish
expressions of "good work" from expressions of "bad work".
Repeat the exercise, but this time teacher raises her
voice and softens her voice to show that a loud voice
or a soft voice does not change criticism to praise.
Teacher:
good job
nice going
good work
not bad at all
you work fast
no good
not good
poor job
poorly done
you work too slow
you made a mistake
do it agian, faster
OK
pretty good
Listen again and repeat after teacher.
Listen and hold up 1 finger for "praise,
2 fingers for "criticism".
75
�Lesson 19 (cont.)
EXERCISE:
good job
no good
wrong
good work
not bad at all
wrong
you work fast
you work too slow
Listen again, for "praise" students say "thank you"
for "criticism" student say "I understand"
"please show me again"
"Should I do it again?"
WORK HABITS
VOCABULARY:
hard worker
on time
clean/neat
good-natured
not dependable
reliable
remember
pleasant
lazy worker
late
messy
moody
dependable
unreliable
forget
unpleasant
stick with it
give up
efficient
wasteful
careful
careless
cooperative
uncooperative
GRAMMAR:
should, comparative:
er, more, est
MATERIALS:
- flashcards
- pictures of one or more workers .to illustrate characteristics
- picture of What's wrong here
76
�Lesson 19 (cont.)
CONVERSATIONS:
Kane to her Supervisor
1.
Do I take long .coffeebreaks?
Yes you do.
2.
No, you don't.
1.
Do I come on time every day?
1.
Do I learn new things?
2.
Yes, you do.
2.
Yes, you do.
1.
Can I have a raise?
2.
Yes, you can.
1.
Do I
2.
work hard?
LISTEN TO THE STORY
WRITE SENTENCES ABOUT KANE
1.
got promoted
2.
a good job
3.
a raise
4. · happy
5.
his wife
6.
work hard
77
�Lesson 20
ACKNOWLEDGING THAT YOU UNDERSTAND DIRECTIONS .GIVEN/PROBLEMS
VOCABULARY:
I understand
I don't understand
I don't understand very well
now you do it
I'll ••• it first
make it
watch this carefully
watch me carefully
not bad
a little faster
smoother
larger/smaller
rough surface
lost days production
bad taper
bad trim
kinked
this needs trimming
hard to handle
watch out for
look out for
sure
no problem
that's it
'please do ic· again
please do it more slowly
please show me again
good going
that looks good
let me show you
shorter/longer
more slowly
tighter/looser
wrong
proper dimensions
reject
waste
don't be afraid of
asking for help
return to be worked on
almost
speak loud er
GRAMMAR:
Idiom: come out right; it looks like; why don't you ....
modal: should
this needs trimming
this needs to be trimmed
Demonstratives: this, that, other
Gerund: passive
MATERIALS:
- samples of rejects
DIALOGUE:
1.
Mary:
This one looks good.
Savath:
Thank you
79
�Mary:
Savath:
Peng:
Frank, can you help me?
Sure.
Peng:
This doesn't look right and I'm not sure
how to fix it.
Frank:
It 1 s almost right.
Peng:
Thank you.
Syvang:
Mary, I can't get this to come out right.
Mary:
It looks like something's wrong with the
machine.
Syvang:
What should I do now?
Mary:
Why don't you help Hong trim those while we fix
the machine.
Syvang:
4.
Yes, and that other one; too.
Frank:
3.
Should I do it again?
Mary:
2.
That one bas a rough surface.
OK.
Savath:
Please show me again what a reject is?
Mary:
Look for material that is kinked, rough, or has
bad trimming at the end.
Savath:
Like this one?
Mary:
Yes, the end is trimmed wrong. Let me show you
how to retrim it. There, that looks good.
Savath:
Thank you.
Mary:
No problem. I think you understand what to
watch for now.
What's the problem?
I'll show you how to fix it.
Thank you.
80
�Lesson 20 (cont.)
5.
Yin:
I have a problem with this machine. I cannot
insert the shaft stock on to the mandrel.
Dale:
Watch me. · Always be sure to insert the large
lumen over the mandrel with the small lumen up.
Yin:
Should I measure the skive?
Dale:
Yes, it should be 11 cm from the end of the stock
and 3 mm long. If it is not, it is a reject.
Yin:
Does this mean the machine is broken?
call you?
Dale:
Yes, stop running it and call me. I will fix it.
If you ever have a problem on quality or the
machine, please call me right away.
81
Should I
�Lesson 20
A SHORT STORY ON PROBLEM SOLVING
Hanh has been working on the second shift for six weeks now.
happy because it is difficult for him to find a ride home at 12:30.
he applied for this job be wanted to work on the first shift.
He is not
When
Peter told him that
that he would be working on the second shift for a short time only.
As soon
as there is an opening on the first shift he would be transferred to the first
~
shift.
Hanh talked to Peter two weeks ago about his problem working on the second
shift.
Peter told Hanh that he understood Hanh's problem and that he is working
on it.
Two weeks have passed.
Hanh was very worried.
Peter told him not to be worried.
He talked to Peter again.
He said he would let Hanh know immediately
when there was an opening on the first shift.
Last night Peter told Hanh that there is an opening on the first shift
and he will be working on the first shift starting tomorrow.
now.
Hanh is happy
He does not have to worry about finding a ride home at midnight any
more.
Whenever you have a problem at work, talk to your immediate supervisor.
He will help you to solve your problem.
ROLE PLAY.:
1-one student gives directions--the other doesn't understand
2-one student does a procedure wrong--the other critizes the first
Discuss asking for clarification and criticism in Indochina and the U.S.
Vocabulary matching quiz
Listening quiz
82
�Lesson 21
MEDICAL INTERVIEW
(Review: Adverbs of Frequency)
(sometimes, always, never, usually)
VOCABULARY:
fainted
kidney
twice
bladder
paralyzed
disease
hernia
varicose veins
medicines
fractured
drugs
medical treatment
physical
taking
workman's compensation
space
true
witness
complete
confidential
but
rheumatic fever
twitching
chronic
operation
serious
illness
emotional
problem
treatment
used to
anymore
GRAMMAR:
need with to
Present Perfect: Have you ever
---?
Do you/are you (yes-no question)
Embedded Sentence:
Did a doctor ever say
Adverbial Clause:
Yes I did, when
------?
------
(Review: Parts of the Body)
(physical, limit)
VOCABULARY:
injured/injury
compensation
glasses
distance
contact lenses
examination
joints
doctor
allergic
coughing
blood pressure
pains, painful
thumping
bother(ed)
asthma
83
chiropractor
sensitive
tender
break out
• rash
hearing loss
swollen
�Lesson 21 (cont.)
DIALOGUE:
1.
Yes, I do.
Nurse:
Has a doctor ever said your blood pressure was
too high?
Tou:
Yes, he has.
Nurse:
Do you suffer from asthma?
Ter:
I used to, but I don't anymore.
Nurse:
Does-your skin break out in a rash?
Ter:
3.
Do you need glasses to read?
Tou:
2.
Nurse:
Yes, sometimes when I eat shrimp.
Nurse:
Do you have ,·pains in the heart or chest?
Men:
No, never.
Nurse:
Do you wear glasses or contact lenses?
Men:
Glasses.
84
When I was pregnant.
�user
DIVISION OF C.R. BARD
MEDICAL DEPARTMENT QUESTIONNAIRE
CONFIDENTIAL
NAME _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ TELEPHONE _ _ _ _ _ _ _ __
ADDRESS
------------------------------------------
NOTIFY IN CASE OF EMERGENCY _ _ _ _ _ _ _ _ _ _ _ _ _ _ TELEPHONE _ _ _ _ _ _ _ __
1.
Do you have any physical or health limitations?
_ _ yes _ _ no
2.
Have you ever been injured at work?
_ _ yes _ _ no
3.
Are you now receiving compensation for any injury?
_ _ yes _ _ no
4.
Do you need glasses to read?
_ _ yes _ _ no
5.
Do you need glasses to see things at a distance?
_ _ yes _ _ no
6.
Do you wear glasses or contact lenses?
_ _ yes _ _ no
7.
Date of last eye examination.
8.
Do you have any hearing loss?
9.
Do
_ _ yes
yes
you suffer from asthma?
no
no
_ _ yes _ _ no
10.
Are you allergic to any foods, dust, animals, vegetation?
11.
Are you troubled · by coughing spells?
yes
no
12.
Has a doctor ever said your blood pressure was too high?
yes
no
13.
Do you have pains in the heart or chest?
_ _ yes
no
14.
Are you ever bothered by thumping of the heart?
yes
no
15.
Do your
yes
no
16.
Have you ever had pains in your leg, or sciatica?
yes
no
17.
Have you ever had an injury to your back?
yes
no
18.
Have you ever seen a medical doctor, osteopath, or chiropractor
regarding your back?
yes
no
19.
Is your skin sensitive or tender?
yes
no
20.
Does your skin break out in a rash?
_ _ yes
no
21.
Have you ever fainted more than twice in your life?
yes
no
22.
Was any part of your body ever paralyzed?
yes
no
joints become painfully swollen?
85
�MEDICAL DEPARTMENT QUESTIONNAIRE
Page 2
23 • . Has a doctor ever said you have a hernia?
24.
Has a doctor ever said you had kidney or bladder disease?
25.
As a child did you have rheumatic fever, growing pains, or·
twitching of the limbs?
26.
Do you suffer from any chronic diseases or have a known medical
condition?
_ _ yes _ _ no
yes
no
_ _ yes _ _ no
yes
no
27.
Did a doctor every ~y you bad varicose (swollen) veins?
_ _ yes _ _ no
28.
Did you ever have a serious operation?
_ _ yes _ _ no
29.
Did you ever have a serious injury?
_ _ yes _ _ no
30.
Have you ever injured your knees?
_ _ yes _ _ no
31.
Have you ever fractured or broken a bone?
_ _ yes _ _ no
32.
Are you presently taking any medicines or drugs?
_ _ yes
no
33.
Have you had any medical treatment during the past three years?
_ _ yes
no
34.
Date of last physical examination?
35.
Does wearing jewelry give you a rash?
_ _ yes
no
36.
Have you ever received worlanen's compensation for injury or
illness?
yes
no
Have you received treatment for an emotional problem?
yes
no
37.
(DO NOT WRITE IN THIS SPACE)
I hereby certify that all statements and answers provided by me in this questionnaire are
complete and true to the best of my knowledge. I agree that they are to be considered
part of the basis for employment by USCI, and I give permission for this examination. I
hereby authorize any physician or any other person who has attended me to make a full
disclosure to the Medical Department of the Company of any information in his knowledge
concerning my medical history.
WITNESS:
---------------- SIGNATURE:
DATED:
86
�I
\
'
\_------shoulder
back
1
toe
87
�•
\
t
forehead
'
eyebrow
eyelashes
eye
moustache
lip
-··
89
�•
90
. i
~
�Lesson 22
SAFETY/SECURITY
VOCABULARY:
safety glasses
watch out
no open toe
gloves
first aid
safety shoes
speed· limit
cautious
badge
cameras
emergency room
handle with gloves
buttoned
smoking
shoes: closed heel
closed toe
challenged
tape players
protect
no open heel
ear protection
minor
plastic
emergency
speeding
safety masks
not permitted
approval
get burned
smocks
hats
work floor
exits
OK
radios
be sure
required
report
asbestos
medical treatment
accident
pay attention
careless
accompanied
tape recorders
worker's compensation
take it out with gloves
cover all hair
no smoking
off limits
bags
headphones
GRAMMAR:
Imperatives
Modals: should, must, have to, d' better
Idiom: How come?; Never mind
MATERIALS:
- samples of safety clothes
- pictures of possible accidents
DIALOGUE:
Be very careful.
OK.
Mary:
Be sure you always wear these asbestos glbves.
Ly:
2.
Mary
Ly:
1.
OK.
Frank:
Where are your safety glasses?
Khay:
Oh, I don't really need them, do I?
Frank:
You sure do. You only have two eyes.
better take care of them.
91
It's very hot.
You'd
�Lesson 22
DIALOGUE:
3.
ae's getting a warning.
Saveth:
How come?
Tom:
He was speeding in the parking lot.
almost hit someone.
Loi:
It doesn't hurt very much.
Mary:
Never mind, let's just go to the nurse and
check it out.
Loi:
OK.
Lisa:
What's wrong?
Piou:
I fell and my back hurts.
Lisa:
Can you get up?
Piou:
No, I can't
Lisa:
5.
What happened to John?
Tom:
4.
Saveth:
Don't move.
He
Thank you.
I'm going to call the supervisor.
READINGS:
1.
On-the-Job Injury or Illness: any incident which results in your
sustaining a work-related injury or illness, no matter how minor
it may seem, must be reported to your Supervisor immediately.
Your Supervisor will determine if a written report is necessary
which you will be asked to review and sign. Minimal first aid
supplies are available in your work area for your use. If medical treatment is necessary, you should visit the nurse's office for
emergency first aid. You also may go to your own doctor or you may
elect to accept medical attention provided by the compa ny,
normally through the hospital emergency room. Where t "
ime away
from work is required because of your injury or illness, Worker's
Compensation laws will apply.
All accidents are investigated and analyzed. Those which are
caused by unsafe conditions are corrected through Engineering
action. Those which result from operator inattention or carelessness are handled through individual counseling
93
�Lesson 22
READINGS:
2.
Plant Nurse: a Plant Nurse is available to provide emergency
care for industrial injuries and personal illness, Monday through
Friday·.
She will provide first aid treatment as well as evaluate the need
for ·referral for further medical treatment. She will be actively
involved in the Safety Committee and Accident Prevention and Investigation.
If you desire to visit the Nurse, your Supervisor will make the
necessary arrangement. There may also be times when your Supervisor· refers you to the Nurse for first aid, counseling of evaluation.
3.
Security: generally USCI's/Bard Implants plants are closed facilities
with visitors permitted for business purposes only. Visitors ·
are required to register, wear a badge, and be accompanied when in
any area other than the general office. Cameras or tape recorders
are .not permitted beyond the Reception Desk without specific
approval.
94
�FACILITIES ORIENTATION
l.
Familiarize yourself with~ Fire Exits throughout the Plant.
A.
2.
If the Fire Alarm System goes off (loud horns will sound), evacuate the building immediately (no exceptions).
A.
B.
C.
D.
E.
3.
Fire evacuation plans are posted in all public areas.
Familiarize yourself with fire evacuation routes and
fire door locations.
Building I Employees MUST assemble away from the building
along the riverside. Building II Employees MUST assemble along the medium strip
between Building I and""""II:'"
·
Beadcounts will be taken immediately for accountability.
When the alarm system goes off, our Plant Fire Brigade
will insure that all personnel are vacated.
If you hear a steady tone on the PA System (DO NOT
evacuate) - This signal is for the Plant Emergency Team
and means the fire alarm system in another building
has been activated.
If you see a fire or smoke:
A.
B.
Activate the fire alarm system.
Pull stations are located at all exit doors and in the
following areas:
Building
Building
Building
Building
Building
c.
D.
-
I
I I I II-
one
one
one
one
one
in the Main Corridor, Lower Level
in the Main Corridor, Upper Level
in the Receiving Dock Area
in the Manufacturing Area
next to the Sterilization Area
To activate Pull Station, break glass and push lever down.
Call ext. 133 if time permits to report exact location of
fire.
4.
All other emergencies - if someone gets hurt or any kind of failure or maintenance emergency or spill of toxic or flammable
substance should occur, call ext. 133 to summon the Plant Emergency
Team.
S.
Fire Extinguishers:
A.
B.
c.
Most are ABC rated.
All in-plant fire extinguishers can be used on any type
of fire without injury to the user.
Do not attempt to fight a fire if toxic smoke is present
or the fire is out of control - activate alarm system and
evacuate.
95
�Facilities Orientation
6.
-2-
Plant Safety:
A.
B.
c.
D.
Report all safety problems to your supervisor as soon as
possible.
If you see a serious safety problem, call the Facilities
Manager or Plant Nurse immediately.
Use common sense and don't you create a safety ·hazard
in the work place.
Read the Safety Bulletin Boards and feel free to write
up your ideas or suggestions on safety or concerns you
have.
E.
F.
G.
The Plant Safety Committee meets monthly. Each major
department is represented. Get to know who your representative is and feel free to ask them questions or point
out your concerns to them.
Don't assume that your supervisor has taken every precaution
for your safety. Feel free to ask questions on what personal
protective equipment you should have and any other precautions
you need to know of.
Common safety violations to look out for:
1.
2.
3.
4.
5.
6.
7.
Fire door blocked
Spills or other tripping hazards
Compressed air cylinders unsecured
Improper storage of flammable materials
Safety gear (gloves, eye protection, etc.) not being
used where required
Improper storage and housekeeping.
Security and Parking:
A.
B.
Ample parking is available in both parking lots.
Please observe the following company rules on parking:
1.
2.
DO NOT park in any of the fire lanes.
Reserved -areas for visitors, handicapped persons,
company vehicles and VIP's are for those functions
ONLY.
3. · Make certain your car is locked at all times.
4. Let the Facilities Department know if you must leave
your car overnight in any company parking areas.
c.
D.
E.
F.
A Traffic Officer on Concord Road is on duty from 6 A.M.
to 8 A.M. and from 3:15 P.M. to 5:15 P.M. Monday through
Friday for your convenience.
Please wear your company ID badge at all times while you
are in the buildings.
Challenge any and all strangers you see entering your areas.
Lock up files, desks, tools and confidential information at
the end of the work day.
96
�Lesson 23
CALLING IN SICK
(Review: Switchboard, Supervisor, Department)
(Names of Departments and Readings on Sick Pay)
VOCABULARY:
intestinal grip
hope
feel better
hold{ing)
moment
healthy
just
headache
stomach
flu
fever
note
message
take
bad
better
toothache
early
GRAMMAR:
Future:
Modals:
Idioms:
'11, will
can, may
Just a minute; Tied up; At the moment; That's too bad;
Can take me
DIALOGUE:
1.
Switchboard:
Good morning, USCI.
Phuong:
May I
Switchboard:
Just a minute, please.
Mary:
Hello, this is Mary.
Phuong:
This is Phuong Nguyen.
come to work today.
Mary:
That's too bad.
Phuong:
I have a headache and a fever.
Mary:
Do you think you'll be better tomorrow?
Phuong:
I hope so. I will call in tomorrow morning if
I am still sick.
Mary:
OK.
please speak to Mary in the ••. Department.
I am sick today.
What's the matter ?
I hope you feel better tomorrow.
97
I cannot
Bye bye.
�Lesson 23
DIALOGUE:
2.
Thank you for holding.
Ry:
May I please speak to Frank
department?
in the
Switchboard:
Frank is tied up at the moment.
a message?
Can · I take
Ry:
This is Ry V~. I can't come in to work today.
I have a -.·bad:·stomach ache. I'll try to come
tomorrow.
Switchboard:
OK.
Ry:
Thank you very much.
Switchboard:
That's OK
Ry:
Good-bye.
Switchboard:
Good-bye.
Phan:
My doctor says I have measles.
Frank:
You'll be out more than 4 days then. Be sure
to get a note from a doctor that say s that you
are healthy. Bring the note with you when you
come back to work.
Phan:
4.
USCI.
Switchboard:
3.
Switchboard:
OK.
Ly:
I have a bad toothache.
Please hold.
I'll give Frank the message.
Thank you.
at 3:30 tomorrow .
Frank :
OK.
Can I help you?
M dentist can take me
y
May I leave early?
Thanks for telling me a day early.
98
�Lesson 24
LOT HISTORY AND MOVE TICKET
(Revi·ew: Copying Numbers, Writing Numbers)
(Accuracy in Counting)
VOCABULARY:
Words
division
item
CM (centimeters)
fc
finished
component
delete
SA (subassembly)
traceability
description
accountability
VOCABULARY:
SG (spring guide)
IN (inches)
number
lot
history
order
RM (raw materials)
--,>over
operation
lists
fill in
date
production
control
qty (quantity)
responsible
individual .
rejects
component
indicates
measurements
blank
Phrases
division item number
lot order date
lot history
production
control
lot number
operation description
lot qty. number
start qty. number
complete date
responsible individual
complet~ qty.
delete qty.
number completed
*****************************************************************************
*
*
*
*
*
*
*
*
*
COMP ANY MUST PROVE:
*
*
*
*
*
*
*
*
!
!
:
What components
Who worked on it
What happened to the finished component
*
t
t
!
*
*
*
*
*
*
*
*
*****************************************************************************
99
�Lesson 24
VOCABULARY: Match
fc
sg
02 - 0
01 - 0
SA
spring guide
start quantity
sub assembly
first operation
lot quantity
second operation
over
finished component
raw materials
>
lot qty
rm
start qty
MATERIALS:
-
sampie form - blank and filled out
{Personnel) Tape/visual on lot history
Vocabulary sheets
Flashcards of . works on form an4 for phrases, words
at?breviations employees are expected to read and write
MATERIAL MOVE TICKET
VOCABULARY:
Phrases
date
move ticket number
number of rejects received
operation number
division item number
number of rejects sent
lot number
GRAMMAR:
if, but
DIALOGUE:
1.
Sanh:
What do I fill in?
Mary:
Fill in these:
quantity.
Sanh:
What about add qty., delete qty., and secondary
documents?
Mary:
Did you add everything?
Sanh:
No.
Mary:
Any rejects?
Sanh:
No.
100
complete date, your name, complete
�Lesson 24
DIALOGUE:
Mary:
Sanh:
Then leave them blank, but be sure to write the .
compo~ent lot number here.
Sanh:
OK.
Frank:
:Bong, we had a problem with one of your lots.
:Bong:
What happened?
Frank:
I think you subtracted your rejects.
count the complete quantity.
:Bong:
Isn't it the same?
Frank:
Sometimes the person before you makes a mistake.
If you don't count, the mistake gets carried on.
Bong:
Oh.
Frank:
Take the time to count them from now on, ok?
Bong:
3.
No.
Mary:
2.
Any secondary documents?
Ok.
Hanh:
What should I write here?
Dave:
You should write
Hanh:
How about here?
Dave:
No.
Thank you.
You should
I see the problem.
Thank you.
You don't write anything there.
101
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�TEACHER REFERENCE - Lot History
A.
Employees must understand the importance of a Lot History ie. for Traceability:
B.
The following is included on a Low History form:
1.
A division item number identifies the component (product) being built.
example: FC 4670565 FC means finished component.
2.
Another number indicates the measurements of a particular component.
example: SG 035IN x 145CM
The component is a Spring Guide.
The spring guide. measurements are .035 inches
by 145 ~ntimeters.
3.
There is a Lot Order Date. This indicates the date that the LOT
HISTORY was ordered from Production Control.
4.
There is a Lot number. This number is for easy future reference and
should not be confused with the division item number. If there are
problems in the field (field -- hospital use of USCI components),
then the · component can be traced back through the production process
by Lot Number.
5.
There is a Lot Qty number indicating the amount of a single lot.
6.
There is a Start Qty number indicating the number of pieces when
production begins.
7.
01-0 means first operation.
02-0 means second operation and so on.
8.
There is a description of each operation.
example: 4001 CUT LG/STUFF the operation.
There are hundreds of different operations. There are step by step
operations on the way to finished component.
9.
When an operation is completed, the date, name of employee who has
done the operation, the number of pieces completed, and the number
rejected are all entered on the Lot History form.
example: Complete date
Responsible Individual
Complete Qty.
Delete Qty.
10.
If there are rejects, then an employee must fill out a Haterial Hove
Ticket. This form indicated the date, the division item number, the
move ticket number, the number of rejects sent and received, the lot
number and the operation number. All rejects are documented for future
reference.
103
�11.
There is additional information on the right side of a Lot History.
a.
b.
c.
12.
arrow
An -:> on the far right of a Lot History indicates "over".
form over.
a.
b.
c.
C.
An RM component number indicates Raw Material.
An SA component number indicates Sub Ass~mbly which is used later
to construct a larger assembly.
RM's and SA's have their own Lot Numbers.
Turn
An employee who does not finish a lot operation during his/her
shift must indicate -") over.
An~~employee turns the form over to list information concerning
incomplete work.
An employee indicates operation number, operation description,
date, name, . number completed, rejects, and component lot number.
We have Lot Histories for traceability.
1.
The Food and Drug Administration requires by law that companies
have accurate records of products made for medical or hospital use.
2.
If problems develop in the field, then USC! can easily· trace a medical
component through its Lot History.
3.
From time to time the FDA audits production records.
allow easy reference.
104
Lot Histories
�Lesson 25
COMMUNICATION
MEETINGS
(Review: Good Manufacturing Practices, Pay and Hours)
(Job Security, Attendance and Standards of Conduct)
(Lot Histories)
VOCABULARY:
why
worry
coffee
should not happen
supervisor
deficiencies
last month
discuss
procedures
part of team
killing rumors
problems
what's going on
bringing it up
what '.s going on in the company
surpassed
go over
solve
announcement
make an announcement
relay
conference room
donuts
team
this month
changes
involved
rejects
coming through
feedback
problem
lose something
VOCABULARY PHRASES:
production plan
last month we did 6000
(how many units a section produce next month)
next month we're doing 8000
LOT HISTORIES:
-
check quantity at every work stop
count good pieces
need better monitoring system
trouble with machine
material hard to work with
need more training
VOCABULARY:
Team Work
team
keep on top of it
help out
how's it going
get organized
keep up with it
give a hand
I need help
work together
right
105
team work
running smoothly
do your/our/their part
good procedure
�- Lesson 25 (cont.)
DIALOGUE:
Shaovang:
When is our next meeting?
Tom:
Next Wednesday.
Shaovang:
What's the topic?
Tom:
1.
I think he's going to tell us about a new machine.
I think there's going to be more overtime, too.
t...
2.
Frank, I have a problem.
Frank:
What's up?
Phep:
A lot of these springs are coming through with
nibs. These's some bare teflon, too.
Frank:
I'll bring it up at the next meeting.
Phep:
3.
Phep:
Thank you.
Mary:
There's a problem with the .... operation.
too slow.
Phuong:
We've all been having trouble with our machines.
They don't seem to cut as well as they used to,
and they break down a lot.
Mary:
Thank you for mentioning that Phuong. We'll go
over the machines. Maybe that will solve the
problem.
106
It's
�INTRODUCERS
Monthly Meeting
·
February 1963
·
:********************************************************************
I. January Production Results
.
PLjN
WE BUILT PERCENT OF PLAN YIELD
~
REJECTS
DILATORS
so,ooo
Sl,196
102~
9~
2~
SHEATHS
28,900
29,573
102~
82~
1~
HEMAQUETS
ll~SOO
12,225
w
91~
~
--
92,994
102.s~
m-
rm-
DEPARTMENT
TOTAL
90,700
••Hemaquet yield improved from 79'1, Nov. to 82~ DEC. to 9l~an.
**Sheath yield dropped to 8~ from 86~ due to stock problems.
II.
January Piece Per Hour Averages (Second Shift Only)
I
Dilators
January
Sheaths & Hemaguets
December
Tipping
30
27
Heading
152
133
Injection
Mold
383
385
Printing
2~5
267
-rr-,'fr\ ~~,~~?.
Ill.
January
Heading
156
Tip Pulling
68
Normalize
282
Attach str re 251
Injection Mold 136
Trim Flash
137
Proof Load
255
Flush/clean
283
Assemble Valve 166
Attach Stopcockl06
Leak, tes; J.. \ \. 100
December
122
62
254
217
134
124
229
268
153
103
-rr'
88
ff\ ~ \ c)
MISCELLANIOUS
A. LABOR REPORTING SYSTEM- Useage at 99%-EXCELLENT.
B.
Injection Molding Area - change around is behind schedule.
c.
Snow Day-thank you to those who made it in.
D.
Quitting time at night is 12:15-12:20.
Thank you all for a good January,
107
Sfev~ K",13\es
�Lesson 26
FORMS AT WORK - PERSONNEL RECORD
VOCABULARY:
veteran
U.S.
position
education
circle
attached
apply(ied)
interfere
permanent resident
limit
job performance
citizenship
answered
if
physical
mental ·
medical
alien
continue
armed forces
itmnigration form I-2
status
level
complete(d)
return
I-94 card
GRAMMAR:
If conditional
Or
Yes/no questions: With are and do
Present Perfect: Have ••••••••••
MATERIALS:
- Samples of immigration documents-Resident Alien Card, I-94,
Immigration form W-2
- Pictures of handicaps or disabilities: glasses, wheelchair, crutches
DIALOGUE:
1.
Greg:
Are you a US citizen?
Tou:
No, not yet.
Greg:
Are you a permanent resident alien?
Tou:
No, not yet.
Greg:
Do you have an I-94 card?
Tou:
Yes, I do.
Greg:
Yes, please.
108
I have to wait five years.
I have applied for my green card.
Do you want to see it?
�Lesson 26
DIALOGUE:
2.
Chansouk:
Greg, do you have a minute?
Greg:
Sure.
Chansouk:
My friend wants to apply for a job here, but
he's handicapped. Can he still apply?
Greg:
Ask him to come talk with me.
job_ that he can do.
Chansouk:
Thank you Greg. I'll ask him to call you tomorrow
for an appointment.
Greg:
Good.
Maybe we have a
We are always looking for good workers.
READING:
Personnel Records: information maintained in your personnel file is
important tp you and the Company. Your file is confidential and information contained therein will be released outside of this Company only upon
your written authorization, legal authorization, or to those who are
entitled to it by law:
You are responsible for keeping the following information current:
Name
Address
Telephone Number
Marital Status
Person(s) to notify in event of emergency
Physical or other limitations
You may make changes in this information by contacting the Personnel
Department.
Other items you should keep current through notification to the Personnel
Department are formal education, courses completed, training or skills
acquired, changes in beneficiary for life insurance, tax reporting
status and dependent information for medical insurance.
109
�TO:
ALL EMPLOYEES
We are presently putting our personnel records into a new system.
In order to have our records contain the appropriate information
we will. need to update our file~ with the following information.
This information is necessary for us to comply with the record
keeping requirements of certain regulatory agencies.
VETERAN STATUS
Have you served in the U.S. Armed Forces?
YES
NO
service connected disability?_ YES
NO
Dates of service from
Do you have
a
to
CITIZENSHIP STATUS
Are you a citizen of the United States?
YE~
NO
YES
NO
If not, please fill out attached form.
DISABILITY
Do you have a physical, mental or medical
handicap or disability that would limit
your job performance for any position?
EDUCATION
Please circle your highest educational level completed.
6 7 8 9 10 11 12
13 14 15 16
17 18 19 20 21
THIS FORM MUST BE RETURNED TO THE PERSONNEL DEPARTMENT BY
WEDNESDAY, MARCH 24, 1982.
Signature
Print Name
Date
110
�•
EMPLOYEE STATEMENT OF CITIZENSHIP FORM
YES
NO
YES
NO
Do you have an I-94 Card?
(If you answered no, please continue.)
YES
NO
Do you have the Immigration Form I-2?
YES
NO
YES
NO
Are you an United States Citizen?
(If you answered no, please continue.)
Are you a Permanent Resident Alien?
(If you answered no, please continue.)
(If you answered no, please continue.)
Are you the spouse or child of a Permanent
Resident Alien?
Date
Signature of Employee
3/82
111
�Lesson 27
FORMS AT WORK- BENEFITS CARD
Review: 1. form Vocabulary from Lesson 26
2. family relationships
3. Benefits - slide show
VOCABULARY:
earnings
benefits
occupation
relationship
related
signature(signed)
location
type
children
any/some
more than
old(er)(est)
life insurance
accidental
short-term
dental plan
month-mo.
year-yr.
eligible
beneficiary
employer
change
dependents(deps)
unmarried
clearly
students
less than
young(er)(est)
retirement
death
long-term
medical program
day
date of birth
(list of occupations)
spouse
division
enrollment(enrolled)
reinstatement
print
full-time
handicapped
toe
lower
business related travel
dismemberment
disability
claim
GUEST SPEAKER
Ask USCI's Benefit Coordinator to serve as resource person or
guest speaker to explain employee's benefits.
GRAMMAR:
any/some
more than/less than
Comparatives: er-est
Past tense
MATERIALS
- Simplified benefits card
- Flashcards
- Benefits cards
-Pictures of family members
112
�Lesson 27 (cont.)
DIALOGUE:
I'm eligible for life, health, and dental after
60 days.
That's good for our family.
Greg:
How many children do you have?
Chhum:
6
Greg:
How old are they?
Chhum:
14, 12, 10, 8, 6, and 4.
Greg:
They're all eligible.
Sithan:
Are my children eligible too?
Greg:
How old are they?
Sithan:
My oldest daughter is 19 - she's married.
oldest son is 20. He's going to college.
other children are 15, 13, and 9.
Greg:
4.
What did he say?
Chhum's wife:
3.
Greg told us about benefits today.
Chhum:
2.
Chhum:
Chhum's wife:
1.
We can only cover unmarried children, so we can't
cover your 19 year old daughter. Your oldest son is
OK if he's a full-time student. Your younger
children are OK.
My
My
In the lunch room.
Sary:
The benefits here are really good.
Susan:
They really are.
Sary:
My friend is a waitress and she brings home alot in
tips, but if she gets sick she doesn't get anything.
Susan:
Yuh. It's smart to work for a company with good
benefits.
113
�SAMPLE OF BARD BENEFITS CARD
1. PLEASE TYPE OR PRINT CLEARLY.
2. CARD MUST BE DATED AND SIGNED.
.D
D
New Enrollment
Reinstatement
Last Name
O
O
BARD BENEFITS CARD
Beneficiary Change
Change in Deps. Status
First Name
D
D
Mo . Dav
Date
Employed
Name Change
Location Change
M .I.
Yr.
Social Security No .
Sex
0M0F
Address
Do y ou want
Dependent s
Benefits?
Effective Date
'Earn in gs
O
Yes
D
N
o
I
Mo.
Date of
Birth
Day
List Your Eligible Dependents
Last Na me /if d iffe r ent)
First Name
Yr.
Oc-:u pati on
Relationship
Date of Birt t·,
M . I. Sr' Ju,,~ Son 1Daughter Mr>. Dav i Yr .
L.ife
I
I
Be nef k , .-ir y and re l.:,t1onsh1p , c ,,st Na me . ,. t , c1.1 iF- /n,t i,1 1
I
!. ··~: .'\ ' ; . ••,e J
I
i
'I
!
'- 0 & C,
'
I
I
A dc :.:) s::·, e f B,- :u~ l1 c 1ar v i t n n t r e la t ed to empl ~ye,··
DI LTD
~ .:Hn t o ! ' ! nll,J lo yer
M r: d ,ca :
C . R. Bard , Inc .
I
Division
• Pr o v i i , ,. ,ris, on reverse sid e dCCe ot ed
De"-t al
Datr
Signature
c;,. Jt 1 •
114
C.A 1 . 11 !> ! Sf.I
-
�Lesson 28
ATTENDANCE AND LEAVE OF ABSENCE
VOCABULARY:
department
shift
attendance
tardiness
request (ed)
vacation
hire
return
recommend
disapproval
cause
termination
absence
excessive
sudden
records
failure
granted
above
action
taken
leaving early
leave--of absence
leave
understand
previous
state(d)
approval
GRAMMAR:
Modals: May I .....
Subjunctive: Would like
Idioms: Have a minute; what's up; give me a couple of weeks.
MATERIALS:
- flash cards for words
sample forms
DIALOGUE:
1.
Hong:
Mary, do you have a minute ?
Mary:
Sure.
Hong:
I would like to take a vacation the second
week in June.
Mary:
That's in 2 months.
me check.
Hong:
When can you let me know?
Mary:
This afternoon.
What's up?
It's probably OK.
(Later on)
Mary:
Your request for vacation in June is OK.
115
Let
�Lesson 28 (cont.)
DIALOGUE:
Hong:
Mary:
Fill out this form to request for vacation.
Hong:
Yes, I know.
Mary:
Return the form to me before you go home today.
Hong:
OK.
Tong:
Frank, are you busy?
Frank:
Not very.
Tong:
My wife's father died yesterday.
a leave of absence for • • • days.
Frank:
l'm sorry to hear that.
Tong:
No, it was very sudden.
Frank:
Well, we have to fill out this form.
tell your wife how sorry I am.
Tong:
2.
That's great.
Thank you.
Thank you.
What's up?
I need to take
Was he sick?
Please
READINGS:
1.
Attendance: your attendance at work is essential. Absence, which
includes tardiness and leaving early, makes it difficult to meet
production schedules and increases the workload of your fellow
employees. Employees with good attendance records resent this
inconvenience. Excessive absence compounds these problems.
When an employee begins to miss time excessively, it is usually
a sympton of some other problem. Should you find yourself in
that position, your Supervisor will work with you in an effort
to find an acceptable solution and solve the problem before it
becomes serious enough to warrant disciplinary action.
On the other hand, if you attendance demonstrates a lack of
willingness or your inability to meet your commitment of 40
hours per week, you will be counseled by your Supervisor and, if
necessary, placed in the Warning System.
116
�Lesson 28 (cont.)
READING:
2.
Absence: if you are absent you must call in within one-half (½)
hour from the opening of your shift. When calling in, you must
talk directly with you Supervisor. Should you expect to be absent
more than one day and be unable to reach your Supervisor directly,
you must leave a number where you Supervisor may contact you.
·
You are expected to report your absence each day unless excused
from doing so by your supervisor. Failure to call in may result
in disciplinary action. (See warning Procedure)
After you return from an absence, your Supervisor will meet with
you to discuss your reasons for being absent and to reemphasize
the importance of good attendance. BEING PAID SICK PAY DOES
NOT EXCUSE AN ABSENCE.
3.
Leaving Early/Tardiness: "tardiness" and "leaving early" are
defined as time lost during the actual work day due to late
arrival or departure before the end of the shift. Excessive
"leaving early/tardiness" is more than two (2) times during
a 4-week period.
Excep~icins, not counted, are time lost due to an
industrial accident or a declared emergency. All
other instances will be counted.
Should the incidence of either "tardiness" or "leaving early"
become excessive, the offender will be placed in the Warning
System.
4.
Leave of Absence: time away from wor k, t hou gh l eg itimate, may
diminish the ability of the Company to meet its pr oduction requirements, thus tarnishing its r eputat i on as a ma nu f acturer
which services its customers on a time l y and e f f ic i ent basis.
YOU MUST REQUEST A LEAVE OF ABSENCE TO COVER ANY ABS EN CE T,,.THICH
IS EXPECTED TO LAST LONGER THAN FIVE W
ORKING DAYS . App roval
will be based on the merits of each ind iv idual cas e . Yo u must
have completed your probationary period i n order to qu a li fy for
consideration. You should be aware of the following whi ch ma y
become effective when you are on leave of absence:
- you are not eligible to bid on jobs
- you are not eligible for holida y pay (except du ring the
disability waiting period)
you are not eligible for bereavement or jury duty pay
117
�Lesson 28 (cont.)
READINGS:
- when your LOA extends beyond one month, your next pay
step progression will be delayed for the length of the
LOA, minus one month
- your vacation time and sick time will be prorated after
six months of LOA
- your pension credits may be affected after seven months.
There are three types of leaves of absence for which you may apply.
The specifics of each are as follows: medical leave of absence;
personal leave of absence; military leave of absence.
118
�USCI, A DIVISION OF C. R. BARD, INC.
REQU~ST FOR LEAVE OF ABSENCE
Date:
Employee Name:
Department:
Shift:
Dates of Requested Leave:
From
To
Dates of Vacation:
Reason for Request:
I understand that failure to return to work from this LOA on the date
stated above will be cause for termination.
Employee's Signature
Attendance/Tardiness Records:
(past six months)
Date of Hire:
Previous Leave Granted:
Recommend Approval/Disapproval:
Supervisor
Date
Dept. Manager
Date
Personnel
Date
Recommend Approval/Disapproval:
Recommend Approval/Disapproval:
ACTION TAKEN:
119
�Lesson 29
STANDARDS OF CONDUCT - WARNING POLICX
VOCABULARY:
Low Level
machine
traffic
clean up
careless
parking _
dirty
punch out
language
plant
dress code
bad
late
call in
bulletin boards
trespassing
report
repeated
soliciting
personal use
accident
leave early
failing
report
discord
drunk
t hr e at ening
f o r an o t he r
o ff limits
eating
l y ing
dama ge
ind ece n t
punc hin g
o th e r pe op l e-
gun s
fi ghtin g
gamblin g
f a il i ng t o ca l l in
dru gs
s t e .J]i:1 ;-e x pl o,- i '-' ::: .s u sp i:-ns : C'i.
Medium Level
careless
loitering
off limits
defacing
absence
record time
High Level
poor work
returning
mistakes
immoral
dru gged
ca r e l e s s
smokin g
Max i mum
dj s obe'-'
wea pons
da mag i ng
c onvi ct ion
a l coho l
t e r mina t ion
3 d e\' s
possessi '.
1: ·
'd bett e r
should have known
Dl ALOG :
UE
1.
Sa va t h :
~h a t ha ppe ne d to Jim?
Choeuth:
He got a warning la s t week .
up h i s work area.
Savath:
He 'd better be careful.
120
He n eve r cl eaned
�Lesson 29 (cont.)
DIALOGUE:
2.
I heard that someone got fired last week in
your department.
Choeuth:
Yes.
Savath:
3.
Savath:
He should have known that that is a maximum
offense.
Yin:
I have had alot of time out because of sickness
in the last two months.
Ry:
You better be careful because three times out
in an eight week period is grounds for a
warning.
Yin:
Does that mean three days?
for a week.
Ry:
No that is considered one time.
three separate occurences.
He was gambling during lunch.
121
I was sick once
It must be
�Lesson 30
HYGIENE/OTHER REGULATIONS
..
VOCABULARY:
smocks
clean up
must wash hands
regulations
bad breath
frequent
smell
toilets
unsanitary
garlic
bath
dirty
clean
sanitary
no food on floor
sweat
deodorants
cultural
GRAMMAR:
Idioms: that's a good question; get upset; bad -side
MATERIALS:
tapes - GMP dress code, no eating, drinking, or smoking on floor
- pictures of dirty/clean conditions
- "smelly food"
DIALOGUE:
Did you ever have t o move awa y from someone
beca us e h e smell ed t oo much ?
Yes, I thinl: Arneri canE' smell rr,0rc- th 2n ..\ E'ia n~ .
Ma ybe th e ir swea t s mel l s str on ~0 r . Ho ~ 2b0ui
you?
Frank:
I ha d an Asian friend wh0 l oved t o e a t ~=r: i ,
But he at e ~a rlic f o r lun c h an d af t er lun ch h e
had bad breath. l had t o move a\ :..,-_ \- h en \·."c'
:
talked.
Dal:
I love to eat ba r l i c fo r lun cL .
use mints or somethin ~ .
Frank:
2.
Frank:
Dal:
].
I'd better take mor e ba ths!
Sa ykanh:
Mar y , why d o Americans get u ps.:t i: tr+i r bathroom is a little dirt y? It's not like a ki t c hen
where you prepare food.
Mary:
That's a good question.
though.
Saykanh :
I heard some people talking about their vacation.
All they talked about were the dirty bathrooms.
122
J'd
be tte r
They do get ver y upset,
�Lesson JO (cont.)
Mary:
Americans feel clean bathrooms are healthier.
Saykanh:
I'd better warn my friend.
She's going to
start work next week.
I don't want her to get
on someone's bad side.
READI NGS:
1.
Uniforms: uniforms and hair coverings must be worn in all manufacturing
areas. While these are provided at Company expense, you are responsible
for their care and cleanliness.
Uniforms must be fastened, free of extraneous articles and markings and
may not be covered by other garments. Sleeves may be shortened but must
be hemmed with the lower tip of the sleeve reaching one to three inches
above the elbow. Long-sleeved garments may not ve worn under short-sleeved
uniforms.
2.
Employee Identification Badges: you will be issued an identification
badge when you are hired. It must be worn at all times and in such a
manner that it is readibly visible. Should you forget it at any time,
a temporary badge can be obtained from the receptionist.
If you lose
it, the loss must be reported to Personnel immediately where a new
badge will be issued. Badges must be returned to Personnel upon separation from the Company.
3.
Food and Beverages:
food and beverages may be consumed only in ~afeterias, outside of buildings, and at othe r designated ~ reas d e fi n ed .
by your Supervisor.
4.
Smoking: you may smoke anywhere outside building s (unless posted si gn s
indicate otherwise) and in the cafeteria and in d e signated office area s .
Smoking in any other area is unauthorized and constitutes a serious
infraction of Company rules qualifying as a High-Level Offense under
the Warning System.
5.
Lockers: you will be ~ssigned a locker upon hire for the purpose of
storing personal possessions not authorized to be taken into manufacturi ng
areas.
It is not meant for keeping money or valuables or for long-ter m
storage of food.
You use these lockers at your own risk and the Company is not responsibl e
for loss or damage to propert y stored therein. The Company reserves th e
right to inspect lockers when it is de eme d nec e ssar y .
123
�Lesson 31
COMPANY SERVICES
VOCABULARY :
Communication
bulletin board
information
job bids and postings
personal interest
news
"Bard World"
announcement
"pulse"
newsletter
notice
new products
Awards and Recognition
eligible
milestone
long-term employees
loyal service
increments
baseball
parties
basketball
tryout
seniority
entitle
service award
social events
soccer
picnics
realize
costs
fees
afford
approved
form
certificate
financial
spring
semester
course
title
receipt
final
tuitio n
co ll ege
text hooks
assis tan cE:
t: ljgible
de~re (:
Activities
sports
football
dances
volleyball
Education
scholarship s
children
required
educational
75%
job related
program
grades
approval
indicate(d)
register(ed)
school
university
accounting
fall
i nvoices
reimburs e
accordinr, to
s chedule
i m:'."le diat e
r..a na ge r
GRAMMAR:
imbe dded sentences
Idioms: sign up; let me kn o~; thanks a milli on ; go ou t fo r; sound s l i ke
124
�Lesson 31 (cont.)
MATERIALS:
- pictures of sport events, newsletter
- flashcards with vocabulary
DIALOGUE:
Kim:
Have you seen the bulletin board?
Pen:
No, what's new?
Kim:
1.
A new job posting.
Pen:
--R~lly?
I'm . going to check it out at lunch time.
Are you going for the volleyball team?
What volleyball team?
Ath:
The USCI volleyball team.
today.
Rom:
3.
Ath:
Rom:
2.
That sounds like fun .
Hanh:
What's the educational assistance program ?
Mary:
USCl will h e lp you pay for a job related cour s e .
Hanh:
That' s great .
Mary:
I'll give you a form. Read it and let me kno~
if you have any questions.
Hanh:
Thanks a million.
125
Tryouts are
~'h e r e do J sign up ?
�c. a. aAw, JNc.
Et>t>CATJONAI. ASSISTANCE PJtOGJ:lA!-l
J,
..
---------------------------·
~Q~ST APPROVAL TO ENROtL IN THt Et>t>CATIONAL ASSlSTA."C£
PR,-
GP.A.V. AS .JNDlCAttt> BrLCfth
l ~lLL·at 1XGlSTIP.IO AT
-----s-c"""'tt"""O,..,,O_L_O_.R_L'"",...,;"""'l-vt=p_-=-cl=z=y,.,,...__ _
FOR THE-----::-:-::-:-~~==-=----- SEY..EST£Jt, 19_ _ _ .
FAl.L OF. SfRlNG
COST
l UND:tR.S'IA."D THJ..'I UPON JU:CtlPT o:r FINU C~:ts ).!;D l~'"\'OlC:tS
TH:t COY.?JJ;y l-l"ILL P.!11".BUR.St Mt ACCORDING TO Tl:::I: FOLLO-..:n;G
SCH:tt>ULE:
.
A -
7S\
B • 75\
C - 751
SIGNI:D:
~UTING J.PJ>f(OVAL:
1.
Imme~iate Supervia0r1
t>ate:
2.
Department Manager 1
Pate;
3.
•ersonnel1
Pete·
Copiea1
•
••raonnel, Accounting, E:mployee
126
�Lesson 32
LEAVING user
RESIGNATION - RETIREMENT - PLANT LAYOFF - JOB REDUCTION
(Unemployment Compensation, Workers Compensation)
VOCABULARY :
resignation
pension
involuntary
seniority
happen
receive
work related
expenses
retirement
job reduction
reemployment
recall
apply
Department of Employment
illness
average weekly wage
two-week notice
exit interview
bumping
laid off
benefit
Security (DES)
injury
GRAJ.'1MAR:
unreal conditional: if
DIALOGUE:
This is my two-we ek no tice of r esignation.
I'm sorry to know t hat you ar e l eaving USCI.
Pen:
Thank you. M wife wan ts t o move t o
y
Rhode Island to be near her parents.
Greg:
Can you come in on Tuesday a t 10:00 am. for an
exit interview?
Pen:
2.
Pen:
Greg:
1.
Yes, I can.
Dal:
What could I do if I were laid off?
Mary:
You could apply for unemp l oyment benef its.
Dal:
How could I do that?
Mary:
You would go to the Department of Emp loyment
Sec urity and fill out a form.
Dal:
That's all?
Mary:
You would have to wait
fill out the form.
Dal:
Oh.
127
weeks before you could
�Lesson 32 (cont.)
Mary:
Dal:
How long would my benefits last?
Mary:
For
Dal:
What would I do while I was waiting?
Mary:
3.
Then you 'WOuld have to wait
receive you first check.
You should go .on interviews and write the name
of the company and the date of the interview
on the card DES gives you.
weeks until you
weeks.
READING:
1.
Resignation: if you find it necessary to resign from you job with
USCI/Bard Implants, a two week notice in writing ·w ill enable the
Company sufficient time to find a replacement, prepare the necessary
paper work, and conduct an exit interview. Many of you were given
an opportunity to give notice to your former employer when you came
to USCI/Bard Implants, and we would like the same courtesy.
2.
Exit Interview: an Exit Interview with employees terminating their
employment will be arranged by the Personnel Department whenever possible. This exit interview will cover th e reason(s) for termination,
return of Company property, exp lanation of insurance conversion
privileges and eligibility for reemplo yment.
3.
Retirement: in order to receive your pension on a timely basis,
three (3) months' advance notice is required on retirement. See
pension booklet or Personnel for further details.
4.
Return of Company Property: individuals 1 eaving the emp loyment of USCI /
Bard Implants are required to return I.D. Badge, uniform, tools, keys
Employee Handbook, and any other Company property in their possession.
5.
Plant Layoff - Job Reductions - Bumping - Recall (hourly): it is our
intention to avoid reductions in the hourl y wo rkforce whenever possibl e .
There may be occasions, however, when they cannot be avoided. There
are two types or reductions affecting hourly employees which may occur:
- Those where the ultimat e goal is t o reduce the number
of employees in the workforce resulting from a general
lack of work; or
- Those where downgrading and/or reassignment of employees
will occur because of isolated incidents of lack of work
resulting from technological change or other causes. No
employees are involuntarily separated from the Company in
this type of action.
128
�Lesson 32 (cont.)
READINGS:
In either situation, plant seniority is the factor which determines
the options of employees affected. Both types of reduction begin
with an announcement to the workforce posted at least five (5) days
before the actions occur. As positions and jobs are -eliminated,
bumping will occur according to seniority, until the least senior
employees in the plant are either downgraded to the lowest level or
laid off.
Employees who have completed their probationary .period and who are
layed-off are eligible for recall for a period of one year or length
of service, whichever is less.
129
�
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Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
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The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Vocational English as a Second Language (VESL) and Employment Orientation for USCI/Bard Implants, Inc., [1982-1983]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Occupational training
Social service
Unemployed--Services for
Description
An account of the resource
The curriculum for USCI Division/Bard Implants was designed for Vocational English as a Second Language (VESL) and employee orientation.
Founded by Charles Russell Bard, USCI/Bard Implants is one of the world's largest medical grade producers of cardiovascular catheters, and urological catheters. The facilities are located in Billerica, Massachusetts, which act as the company headquarter for USCI division, Bard implant division, and their international division; Glens Falls, New York; Fitzwilliam, New Hampshire; and Ireland. The company first products were ureteral and urethral catheters.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
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126 p.; 27.5 x 21.6
Language
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English
Type
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Text
Creator
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Pho, Hai B.
Pho, Lan T.
Seeler, Joan DeWitt
Identifier
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uml1_b01_f51_i001
Coverage
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Billerica, Massachusetts
1980-1989
Documents
USCI Division/Bard Implants
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PDF Text
Text
UNIVERSITY OF LOWELL
INNOVATIVE EMPLOYMENT PROGRAM
VOCATIONAL ENGLISH AS A SECOND LANGUAGE (VESL)
and
EMPLOYMENT ORIENTATION
Volume 1: Housekeeping Department
prepared for
STOUFFER'S BEDFORD GLEN HOTEL
by
Dr. Hai B. Pho, Editor
Lan T. Pho & Joan DeWitt Seeler, Technical Writers
THIS CURRICULUM IS PREPARED EXCLUSIVELY FOR STOUFFER'S BEDFORD
GLEN HOTEL BY THE UNIVERSITY OF LOWELL/INNOVATIVE EMPLOYMENT
PROGRAM UNDER A GRANT WITH THE DEPARTMENT OF PUBLIC WELFARE, DR.
HAI B. PHO, PRINCIPAL INVESTIGATOR.
ALL RIGHTS RESERVED. NO PART OF THIS BOOK MAY BE REPRODUCED IN
ANY FORM WITHOUT WRITTEN PERMISSION FROM THE AUTHORS.
1 UNIVERSITY AVENUE . LOWELL. MASSACHUSETTS O 1 854
TELEPHONE (61 7) 452 - 5000 , EXT 2270
�)
UNIVERSITY OF [OWELL
INNOVATIVE EMPLOYMENT PROGRAM
VOCATIONAL ENGLISH A ASECOND LANGUAGE CVESL)
S
AND
EMPLOYMENT ORIENTATION
PREPARED FOR
HOUSEKEEP'.I;NG DEPARTMENT
BY
LANT. PHO
University of Lowell
JOAN DEWITT SEELER
Jewish Vocational Services
1 UNIVERSITY AVENUE, LOWELL . MASSACHUSETTS O 1 854
TELEPHONE (61 7) 452 - 5000. EXT 2270
�INTRODUCTION
The Stouffer's Bedford Glen Hotel curriculum is an instructional
pack.age of Vocational English as A S~cond Language (VESL) and
employment orientation (EO).
The objectives of the curriculum are (1) to familiarize students
with job related English, (2) to improve their English comprehension level
both listening and speaking, (3) to provide them a better understanding of
work procedures, machinery and equipment, company regulations, personnel
policies, occupational safety and interpersonal communication~
etc.
',
The curriculum is written for students who have completed a beginning
course in ESL.
The focus of this curriculum is on job-related vocabulary
and conversation.
Basic grammar is reviewed through presentation of
vocabulary and job-related dialogues.
Teaching methods include show-and-tell, illustration, simple explanation,
listening and speaking drill, situational role playing, etc ...
*************************************************
*
*
* This curriculum is prepared by the University:
*
:
:
:
:
:
:
:
of Lowell, exclusively for Stouffer's Bedford:
Glen Hotel, under a grant with the Department t
of Public Welfare.
t
All rights reserved. No part of this book:
may be reproduced in any form without written
permission from the authors.
:
t
*
*
*************************************************
1
�TEACHER'S NOTES
In general the VESL focus should be on speaking and listening,
with reading and writing assigned as homework if desired.
A number of
students may be non-literate; therefore, the aim of the class time
should be to enable the student to understand and use the vocabulary
and grammar orally.
visually first.
All terms should be introduced orally and
When possible real items should be used in class.
Flashcards and written dialogues -and stories should be used for
and review.
The choice of drills are left to the
teacher's discretion, but those that require the highest percentage of
the student's conversing are recommended.
After students can produce
the dialogues comfortably, they should use other vocabulary items, and
terms from their previous knowledge.
Where supplementary vocabulary
items are indicated, or if a class has a low level of English
proficiency, the teacher should concentrate on the most important
vocabulary items and attempt to finish all the topics within a
three-month term period rather than try to cover all vocabulary and
not finish all the topics.
Employment orientation (EO) is composed of numerous topics
related to employees' performance and job satisfaction.
This
curriculum will present EO terminology and concepts in three ways:
1.
Essential terminology will be presented in the VESL lesson.
2.
Most concepts will be presented in a story-format when it is
not essential for the student to express specific
terminology in English.
3.
Some EO will be presented as direct translation from the
company/personnel policies or employee's manual.
EO terminology or concepts should be explained in the most simple form
to assure full understanding on the part of the students.
A review of
the company regulations and its personnel policies by the teacher is
essential.
Interpretation services of bilingual tutors are strongly
recommended.
Whenever bilingual tutors are available, students can be grouped
together by their ethnic background.
Each tutor will be conducting
listening and speaking drills with his/her group.
2
In addition,
�arrangements should be made to involve management staff and personnel
office staff in class presentation .
The curriculum is structured on a daily unit during the first
month of the training program.
For the last two months it is
structured into weekly units.
The following texts can be used as reference to this curriculum:
1.
EVERYDAY ENGLISH--STUDENT BOOK 2 B, edited by Linda Schurer,
The Alemany Press, 1980.
2.
ENGLISH FOR YOUR FIRST JOB, David Prince and Julia Gage,
Edmonds Community College, Washington, 1981.
3.
ENGLISH FOR ADULT COMPETENCY, by Keltner, Howard and Lee,
Prentice Hall, Englewood Cliff, N.J. 07632.
3
�FUNCTIONAL OVERVIEW OF CURRICULUM
MONTH 1:
STOUFFER'S BEDFORD GLEN HOTEL
A GENERAL OVERVIEW FOR ROOM ATTENDANTS
Week 1:
Employment Orientation (EO):
Stouffer history - Hotel layout -
Outlet - Overview - Hours of operation - Guest relations
Vocational English As a Second Language (VESL):
- Recognizing work areas
- Understanding general duties
- Guest relations
- Understanding directions
- Asking for clarification
Week 2:
EO:
Working conditions - Safety
VESL:
Application Form Vocabulary
- Job interview
Paycheck
Calling in sick
- Working conditions, a daily schedule
- Safety on the job
Week 3:
EO:
General Personnel Policy Information
- Probationary period
- Employment policies
- Statement on the Union
VESL:
Guest Room :
- Items
- Procedures
- Guest relations
- Teamwork
4
�Week 4:
EO:
Affirmative action~ Open door policy on problem solving
VESL:
Acknowledging that you understand directions given.
Guest
room (continued)
- Items around the bed
- Closet and folders
- Bathroom
- Good work and bad work
MONTH 2:
A ROOM ATTENDANT AT WORK - PERSONNEL POLICIES
Week 1:
EO:
Wages and benefits, hourly rate, straight time, overtime
VESL:
Guest relations, conversations
Week 2:
EO:
Wages and benefits (continued)
VESL:
Filling out a Maid Sheet and other reading's,
Common housekeeping problems
Week 3:
EO:
Your paycheck
VESL:
People you will meet
Week 4:
EO:
Other fringe benefits
VESL:
Tips
MONTH 3:
INTERPERSONAL RELATIONSHIPS AT WORK, PERFORMANCE APPRAISAL,
REVIEW PERSONNEL POLICIES AND EMPLOYEE'S RIGHTS AND
RESPONSIBILITIES
Week 1:
EO:
Accident at work, review personnel policies
VESL:
Work habits
Week 2:
EO:
VESL:
Rights and responsibilities
'- Taking breaks
- Days off
- Introducing self
5
�Week 3:
EO:
Discretionary procedure
VESL:
- Talking to fellow workers
- Asking for property
- Acknowledging a mistake
Week 4:
EO:
VESL:
Employee services
- Performance review
- Promotion/transfer
- Cut back in hours
- Lay off
- Termination
6
�STRUCTURAL OVERVIEW
MONTH 1
Week 1:
Imperatives
Infinitive with "want"
Adverbs of time: "now", "later", "today"
Direct address
Modals: "should", "have to"
Adverbs of frequency: "always", "usually", "sometimes",
"never"
Adverbs: "here", "there"
Week 2:
"WR" questions: "what", "how", "who", "when", "where",
"why"
Modals "may", "can"
Indirect objects
Adverbs of frequency
Week 3:
Passive "is called"
Use of "or"
Review of past tense
Modal: "may be", "might be"
"Need to"
Conditional: "if"
Week 4:
Negative: "don't"
Cardinal number "first"
Adverbs: "again", "now"
Imbedded sentence: "make sure that", "Claire said
that ••. "
Two word verbs: "turn off", "on", "clean down", "wash
out", "clean up"
MONTH 2
Week 1:
Comparative "more", "er"
Adverbs: "very", "-ly"
Week 2:
Prepositions: "on", "under", "near", "to", "in", "up"
Modal: "'d better"
Future - "I'll"
7
�Week 3: - Adverbs: "not yet", "too", "rest"
Week 4:
-
2 word verbs: "break out", "take off", "hose off"
2 word verbs: "turn on/off", "shut off"
Preposition: "down"
Week 4: - Participles: "jammed", "stuck", "broken"
(cont.)
Imbedded sentence: "I think
II
- Modal: "should", "can", "have to"
- Comparative: er, more, est
- Future Tense
- Imperatives
MONTH 3
Week 1: - Adverb: "only"
- Imbedded sentence: "I think that
II
Review "WH" questions
past tense
future tense
demonstrations: "this", "that", "these", "those"
Week 2: - Possessive pronouns
- Tenses: past, future
Week 3: - Conditional: "if", "when"
- Tag question"
---- ,
aren't you"
- Conjunction: "but"
- Adverbs: "really", "just"
Infinitives: "with", "want" and indirect object
Week 4: - General Review
8
�MQNTH 1:
STOUFFER'S BEDFORD GLEN HOTEL
Week 1:
Day 1:
GENERAL ORIENTATION, HOTEL LAYOUT, PEOPLE YOU SHOULD KNOW
The First Day at Work
-Welcoming remarks from the company representative
-History of the Company
-The organizational chart
-The physical facilities:
employee parking lot, employee
entrance, loading deck, security check, emergency
exit, red fire extinguisher, no smoking sign, employee
locker rooms, uniforms, restroom, employee cafeteria
-Breaks:
15 minutes in the morning and afternoon
-Lunch (or Supper):
-The time card:
30 minutes unpaid .- meals are free
time clock, punch in, punch out
Job Overview
The job of a section housekeeper in a Stouffer hotel
is to provide our guests with clean, comfortable rooms,
and to work in cooperation with other members of the hotel
staff to ensure the high level of personalized service our
guests have come to expect from Stouffer's.
The section
housekeeper is responsible for dai:ty cleaning of an 11, 13
or 16-roqm section of the hotel, depending on individuals
work hours.
Opening Duties
1
Go to locker room and put uniform on.
2
Pick up time card.
3
Pick up assignment card and keys.
give time card to supervisor.
4
Pick up caddy, then go to linen closet.
9
Punch in at Time Clock.
Make sure you
�Welcome to Stouffer's Bedford Glen Hotel
On behalf of the entire staff, I welcome you to the employee family at
Stouffer's Bedford Glen Hotel.
In the short time we have been open, Bedford Glen has built it's reputation
on exquisite decor and furnishings, exceptional food, and most of all, the high
quality of service and friendliness provided by our employees.
At Bedford Glen, mediocrity is not acceptable.
We look to you to perform
your job in the best possible manner so that we may continue to provide the best
quality of guest services.
Congratulations on joining our team.
I look forward to meeting you and working
with you in the months to come.
Donald P. Bomer
General Manager
10
44 Middlesex Turnpike, Bedford, Massachusetts 01730 (617)/275-5500
�STOUFFER HISTORY
During the past 23 years, Stouffer Hotels has grown to become one of the
leaders in the hospitality industry. We take pride in our hotels and the
15,000 Stouffer employees who offer the highest standards of quality in
meeting the needs of our clients, our guests, and the communities in
which they live. Today, 23 hotels across the country boast the Stouffer
name including the famous Mayflower Hotel in Washington, D.C. Stouffer's
nationwide reputation for excellence is due largely to people like you who
have contributed to its past success.
Today The Stouffer Corporation is involved in nearly every facet of modern
food service. We are considered to be one of the leaders in the industry.
The corporation is growing rapidly and expanding in many new directions with
new concepts, products, and sites for exciting new hotels.
The Stouffer Corporation is a part of Nestle Alimentana S.A., a world-wide
conglomerate, devoted to all aspects of the food industry and based in
Vevey, Switzerland.
Stouffer Hotels began in 1959,with the purchase of the already constructed
Anacapri Inn located in Ft. Lauderdale, Florida.
To date, there are 23 Stouffer Hotels in operation, and growth plans call for
50 hotels by 1990. This tremendous growth plan is being led by
William N. Hulett, President of Stouffer Hotels.
Stouffer Hotels have been built around quality oriented people who are dedicated to fine quality and .service throughout all of our hotels. A long
tradition of quality, comfort, and highly personalized guest service has
become the cornerstone in establishing new standards of excellence within our
hotels.
Stouffer Hotels today is a family of people who take pride in themselves,
pride in their individual responsibilities, and pride in a company that strives
for the highest in quality for its product, its services, its hotels, and most
importantly, its people.
The Stouffer history is a strong people-oriented heritage we can all be proud
to join. We want to welcome you as a new member of the Stouffer team, and offer
you the individual challenge and opportunity to develop with one of the fastest
growing companies in the American lodging industry.
11
�DIRECTOR OF
HOUSEKEEPING
r
ASSISTANT DIRECTOR
OF HOUSEKEEPING
I
COFFEE SERVICE
SUPERVISOR
LAUNDRY MANAGER
COFFEE SERVERS
LAUNDRY SUPERVISOR
FLOOR SUPERVISOR
LEAD HOUSEMAN
NIGHT MANAGER
NIGHT SHIFT
SUPERVISOR
ie.--, ---.------·
-
ROOM ATTENDANTS
DAY HOUSEMEN
NIGHT CLEANERS
,_.
N
I
SEAMSTRESS
LAUNDRY
ATTENDANT
I
LAUDNRY
PORTER
l
TURND(')WN
ATTENDANTS
NIGHT
HOUSEMEN
I
NIGHT
LAUNDRY
ATTENDANT
�STOUFFER HOTELS - LOCATIONS
Alamos, a Stouffer Resort
6160 N. Scottsdale Road
Scottsdale, Arizona 85253
Inn on the Square, a Stouffer Hotel
24 Public Square
Cleveland, Ohio 44113
Anacapri, a Stouffer Hotel
1901 North Federal Highway
Fort Lauderdale, Florida 33305
Lauderdale Surf, a Stouffer Hotel
440 Seabreeze Avenue
Fort Lauderdale, Florida 33316
Avalon, a Stouffer Hotel
9519 East Market Street
Warren, Ohio 44484
The Mayflower, a Stouffer Hotel
1127 Connecticut Avenue, N.W.
Washington, D.C. 20036
Stouffer's Battle Creek Hotel
50 Capital Avenue, S.W.
Battle Creek, Michigan 49017
National Center, a Stouffer Hotel
2399 Jefferson Davis Highway
Arlington, Virginia 22202
Bedford Glen, a Stouffer Hotel
44 Middlesex Turnpike
Bedford, Massachusetts 01730
The Oakbrook, a Stouffer Hotel
2100 Spring Road
Oakbrook, Illinois 60521
Stouffer's Cincinnati Towers
141 West Sixth Street
Cincinnati, Ohio 45202
Pineisle, a Stouffer Resort
P.O. Drawer #545
Buford, Georgia 30518
Dayton Plaza, a Stouffer Hotel
Fifth & Jefferson Streets
Dayton, Ohio 45402
Riverview Plaza, a Stouffer Hotel
First National Bank Bldg., Suite 1414
Mobile, Alabama 36602
Stouffer's Denver Inn
3203 Quebec Street
Denver, Colorado 80207
Stouffer's Somerset Inn
3550 Northfield Road
Shaker Heights, Ohio 44122
Stouffer's Dublin Hotel
600 Metro Place, North
Dublin, Ohio 43017
Stouffer's University Inn
3025 Olentangy Road
Columbus, Ohio 43202
Five Seasons, a Stouffer Hotel
350 First Avenue
Cedar Rapids, Iowa 52401
Valley Forge, a Stouffer Hotel
480 North Gulph Road
King of Prussia, Pennsylvania 19406
Greenway Plaza, a Stouffer Hotel
6 Greenway Plaza East
Sourthwest Freeway at Edloe Street
Houston, Texas 77046
The Waverly, a Stouffer Hotel
2814 New Spring Road, Suite 100
Atlanta, Georgia 30339
The Hamilton, a Stouffer Hotel
400 Park Boulevard
Itasca, Illinois 60143
The Westchester, a Stouffer Hotel
80 West Red Oak Lane
White Plans, New York 10604
13
�DIV.
UNIT NO.
JOB CLASS
EMPLOYEE NO.
EMPLOYEE NAME
PAY ENDING
MEALS
TIPS
DOLLAR ADJ.
ACTUAL
HOURS
OVERTIME
HOURS
SUNDAY
HOURS
HOLIDAY
HOURS
VACATION
HOURS
REGULAR
UNIT/ JOB CLASS
o T H E R
UNIT
I
I
JOB / CLASS
0 T H E R
UNIT
JOB/ CLASS
I
I
RATE
-
RATE
-
1st DAY 2nd DAY 3rd DAY
4th DAY
5th DAY
TOTAL HOURS SHOWN ARE CORRECT
SUPERVISORS OK
FORM PAY -1 REV 9 /70
STOUFFERS
14
6th DAY
7th DAY
�MONTH 1 - Week 1
Day 2
EMPLOYMENT ORIENTATION (EO):
First Floor:
Second Floor:
Third Floor:
Hotel Layout
Ballroom, meeting rooms (1111-1157)
Lobby, restaurants, tennis, pool, guest
rooms (2001-2157)
Guest rooms (3001-3157)
VOCATIONAL ENGLISH AS A SECOND LANGUAGE (VESL):
Recognizing Work Areas
Vocabulary
st
nd
rd
floor, 1 , 2 , 3
laundry room
linen closet
housekeeping office
guest room
pool
kitchen
elevator
Grammar:
Materials:
stairwells
Employees restroom
bathroom
room
section
upstairs
downstairs
Infinitives
Infinitive with want
Direct Address
Question: Where
Maps of Hotel
Dialogue 1
Lisa:
Phuong, I want you to clean Section
Phuong:
Where is Section
Lisa:
nd
It's on the 2
floor near the pool.
today.
?
Dialogue 2
Peg:
Sopheo, I want you to clean Section
Sopheo:
Where is Section
Peg:
It's on the first floor near the elevator.
today.
?
�HOTEL LAYOUT
1111-1157
FIRST FLOOR
•D
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2001-2033
SECOND FLOOR
THIRD FLOOR
16
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--iw
�MONTH 1 - Week 1
Day 3
EO:
Outlet Overview, Hours of Operation (see pages 21 and 22)
Restaurants and Lounges:
Hours of Operations:
VESL:
Havilland's, JPT's, Garden Terrace
Breadfast, lunch, brunch, snack, dinner,
cocktails, room service
Recognizing "Off Limits"
Vocabulary
banquet area
assembly area
lobby
rear lobby
guest restrooms
public telephones
next time
remember
in a hurry
It doesn't make any difference,
Grammar:
off limits
stay out of
instead
use _ _ _ instead
you should never
never
again
against the rules
before
Modal: should
Imperatives with not
Adverb of time
Prepositions: from, to
Dialogue 1
Chuck:
You should never go through the lobby.
It's off limits.
Phuong:
How should I get from
to
Chuck:
Go/Use
instead.
Phuong:
OK •. I'm sorry.
next time.
?
I' 11 go the right way
Dialogue 2
Dave:
Sopheo, you shouldn't be in the banquet area.
Sopheo:
I wanted to go to the ___ . I was in a hurry.
Dave:
It doesn't make any difference. Never go
through the banquet area. It's against the
rules.
Sopheo:
I'm sorry.
I'll remember next time.
20
�OUTLET OVERVIEW
RESTAURANTS AND LOUNGES
Havilland's
A sophisticated, elegant dining room featuring a two sided wood burning fireplace
surrounded by beautifully etched mirrors and solid oak panels.
Menu items include
the finest selection of American cuisine, prepared with simplicity and sophistication.
Reservations suggested.
JPT's
A distinctive, casually sophisticated restaurant featuring a hexagon shaped and brass
trimmed bar.
Accenting the multiple level dining room is a large overhead skylight
with plants throughout the room. _ The menu features light contemporary entrees
reasonably priced and served distinctively.
Garden Terrace
A casually elegant lounge just off the lobby level for relaxing over an early afternoon, evening, or after dinner cocktail.
This beautiful spacious room with decor
enhanced with natural oak, cream colored marble, and a light, very open feeling.
21
�HOURS OF OPERATION
J.P.T. 'S
Breakfast
Breakfast
Lunch
Snack Menu
Dinner
6 : 30 a. m. -11 : 30 a.m.
7:30 a.m.-12:00 p.m.
11:30 p.m.-3:00 p.m.
3:00 p.m.-5:00 p.m.
5 : 00 p •m•-11 : 00 p.m.
Monday Saturday
Monday Monday Monday -
Lounge
11 : 00 a •m. -1 : 00 a.m.
Monday - Sunday
11:30 a.m.-2:00
6:00 p.m.-10:00
6:00 p.m.-11:00
11:00 a.m.-3:00
Tuesday - Friday
Monday - Thursday
Friday and Saturday
Sundays only
Friday
and Sunday
Sunday
Sunday
Sunday
HAVILLAND'S
Lunch
Dinner
Dinner
Brunch
p.m.
p.m.
p.m.
p.m.
GARDEN TERRACE
Cocktails
Cocktails
Cocktails
6:00 p.m.-11:00 p.m.
11:00 a.m.-11:00 p.m.
11:00 a.m.- 3:00 p.m.
ROOM SERVICE
same hours as J.P.T. 'S
t
l/
22
Monday
Tuesday - Saturday
Sunday
�MONTH 1 - Week 1
Day 4
EO:
Guest Relations (see page 2lf)
-Make eye contact. SMILE. Say "Good morning" or
"Good afternoon", as appropriate
-Be prepared to give accurate directions
-Advise security of any suspicious people on the
floors
-Do not unlock doors for anyone waiting access
to a room
VESL:
Understanding General Duties
Vocabulary
housekeeping
be on time/punctual
be dependable
be friendly
check details
have a positive attitude
clean rooms
replace used up/missing/dirty items
report broken items
report missing items
report guests' requests
Grammar:
help guests if you can
be polite
if you don't know, ask
for help
double check the room
pick up phone
punch II 11
finished
C
press 13 /o 14 OCL
report guests' problems
Modal: should
Conditional: if
Dialogue 1
Phuong:
I want to do a good job.
What should I do?
Chuck:
You should
Dialogue 2
Sopheo:
I don't know - - - - - - -
Dave:
That's OK. If you don't know something,
ask for help.
23
�GUEST RELATIONS
It is the objective of Stouffer Hotels to offer each guest the ultimate in
hospitality in terms of food, beverage, accomodations and service. To that end,
it is expected that every guest will be treated with respect, courtesy and dignity,
and will experience professionalism at every level of contact with our employees.
Our guests see each employee as a representative of Stouffer's. Each employee
should keep Stouffer's image of hospitality and service to guests uppermost in his
or her mind.
1.
2.
3.
4.
5.
6.
7.
8.
9.
Have a positive approach to your work.
Self respect and confidence radiate! Conduct yourself professionally
and you will be treated accordingly.
Acknowledge the guests as quickly as possible. If you are not able to
service them immediately, do not ignore them but, rather, make eye
contact and smile indicating that you will be with them momentarily.
Make each guest feel that he or she is your personal guest. Smile
easily and convincingly, and introduce yourself at some time to the guests.
Be composed. Let the guest feel that he or she is in competent hands.
Your self-assurance will instill confidence.
Be discrete. Keep our business operations in our house, and personal
concerns in your house.
Strive for recognition of your guests. If guests come in regularly, learn
their names, recognize them and greet them by name. By the same token,
do not become overly friendly with guests. Always address them by Miss,
Mrs. or Mr. Employees are not to sit with a guest at any time.
Treat your guests with the dignity they deserve, and THAT INCLUDES CHILDREN. Nothing can be more offensive to your guests than to disregard
their children. They should be made to feel just as welcome and comfortable as their parents or escorts. Nothing will win you repeat business
as quickly as taking time to pamper and cater to a family with small
children.
Every complaint is important to the guest who is voicing it and is, therefore, important to us. Every effort must be made to resolve the problem
as quickly as possible. In any complaint situation remember four points:
a. Be calm - your composure can be contagious
b. The guest is always right - never argue with the person
c. When the guest leaves you, be sure that he or she is satisfied.
d. If the problem is major or you are not familiar with a particular
situation or problem, always refer to your supervisor.
24
�MONTH 1 - Week 1
Day 5
Review
Quiz:
Fill in work areas on map of hotel
Role play:
Understanding directions
Personal Appearance:
1.
Everyday, you should report for work in a clean,
well-fitting uniform, neat shoes, hair combed,
hands and fingernails clean.
2.
Always wear your name tag while working.
3.
Maintain good posture at all times. Do not
engage in conversation with other employees in
public areas .
4.
You must wear a closed-toe, closed-heel, leather~
type shoe.
25
�MONTH 1 - Week 2:
Day 1:
EMPLOYMENT PROCEDURES
Application Form Vocabulary
Review: -alphabet:
(1) recognition .of capital letters and small
letters
(2) alphabetical order
-numbers
Vocabulary
name
first
middle
last
address
work
reference
Grannnar:
street
town
number
zip code
telephone number
education
citizen
"wh" question:
Materials:
area code
fill out application
write clearly
print
social security number
emergency contact person
visa status
What's your ..... ?
How do you spell your •.. ?
blank application form, flash cards for alphabet,
numbers, first, middle, last name, vocabulary and
dialogue sheet.
Dialogue
What's your ~ame? (first, middle, last)
How do you spell it?
What's your address?
What's your telephone number?
Supplementary Dialogue
Saying your name (first, middle, last)
Peter:
Good Morning. My full name is Peter F. Macaulay .
You may call me Peter which is my first name.
What is your full name?
Huong:
My full name is Huong T. Tran.
Peter:
How do you spell your full name?
Huong:
My first name is H-U-O-N-G. My middle initial is T.
My last name is T-R-A-N. Please call me Huong.
26
�APPLICATION FOR EMPLOYMENT
HOURLY PERSONNEL
HOTELS, RESTAURANTS, MANAGEMENT FOOD SERVICE
NATIONALLY KNOWN FOR
QUALITY PRODUCTS, QUALITY SERVICE, QUALITY EMPLOYEES
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EXECUTIVE OFFICES
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29800 Bainbridge Road
Solon , Ohio 44139
216-248-3600
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ffirmative action
atStot/fors
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equal opportunity in all areas
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We are an Equal Opportunity Employer M/ F
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27
�GENERAL DAT A AND AVAILABILITY
Please circle yes or no where appropr iate throughout the application .
Name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __ Social Security Number _ _ _ _ _ _ _ _ _ _ _ _ __
Last
First
Middle
Address-------------------------------------- Phone---------C ity
Street
State
Zip
Alternate _ _ _ _ _ _ _ __
Have you used any other name when working? No, Yes, L i s t - - - - - - - - - - - - - - - - - - - - - - - - - - - - Position Desired : 1st Choice _ _ _ _ _ _ _ _ _ __
2nd Choice _ _ _ _ _ _ _ _ _ _ 3rd Choice _ _ _ _ _ _ _ _ __
Wage or Salary Desired : - - - - - - per - - - - - - - - - Is th is negot iable? Yes,
Date available to start work _ _ _ _ _ _ __
No.
How long do you plan to continue working? Please circle. Permanently;
Summer; School Term; Other _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
Many units are open seven days per week. Typical schedules involve five days in many instances. (If there is a religious reason you
are unable to work, we will try to accomodate your beliefs as much as possible.)
Are you able to work any hours any days? Yes, No, 'ti' On the chart below the days and shifts you are able to work.
What is the earliest you can arrive for work? _ _ _ a.m./p.m. The latest you can depart? _ _ _ a.m./p.m . You will be expected
to work holidays. (Flexibility is desired for ease in our scheduling. Weekends are busy times, you will be needed, do not limit yourself.)
Shift Annrox im ate Time
Early 6or7A.M .-2 or3P. M.
Lunch
Middle
Dinner
Late
10 AM
3 P .M.
~
p I.A
Mon.
Tues.
Wed.
Thurs.
Fri.
. ,tp M
Sun.
How many hours per week
do you want to work? Circle.
40; 30 to 40; 18 to 30;
llP M
.? A
Sat.
Under 18; On Call Basis
I.A
llP . M. 7A . M.
Is your transportation reliable to meet the schedules listed above?--- Do you have an alternative?----------If public , does it run on weekends and holidays? _ _ _ _ List any scheduling problems or limitations and reasons------
Have you ever been employed by Stouffer ' s? No, Yes, Where - - - - - - - - - - - - - - - W h e n
Rea son for Leaving - - - - - - - - - - - - - - - - - Name of M a n a g e r - - - - - - - - - - - J o b - - - - - - - - How did you happen to apply? Referred by·----- Agency------ ; Ad, P a p e r - - - - - - ; Employee----Sign; Passing by; Other _ _ _ _ _ _ __
Do you have any relatives working here? No, Yes, L i s t - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Can you recommend a friend who might be interested in working here? No, Yes, List _ _ _ _ _ _ _ _ _ Phone------
PERSONAL DATA
Federal law and many state laws prohibit discrimination on account of age, particularly 40 to 70 years of age. Because of minors'
limitations and alcoholic beverages control restrictions we do need to know the age of applicants who are under 21 years of age.
If under 21 years of age: List Age___ Date of birth _ _ _ __ __
CITIZENSHIP: Are you a citizen of the United States of America? Yes, No,
If not, do_you have a green permanent resident
'lisa card, 1-94 Form, or letter from Imm igration Service indicating that you are legally permitted to work in this country? No,
Yes, Card
#____
Classification ____ Expiration Date----. If hired, are you able to show proof of status? No, Yes.
POLICE CONVICTION RECORD : Because we employ a large number of women and in some instances employees have access
to guests ' property, we need to know the following. Have you ever been convicted of a felony or summary offense which involved theft or phys ical assault upon the person of another human? No, Yes, explain when, where, and details. _ _ _ _ _ __
Current Status? - - - - - - - - - - - - - - - - - -
28
�ATTENDANCE AND TARDINESS:
Promptness and good attendance are vital to our type of business which involves
serving the public.
FAMILY SITUATION: Do you have any family or other situation that wou Id make you Iate for work or ab sent from work more
.,n once a month? No, Yes, Exp la in
tL
1-'rlYSICAL CONDITION :
We are an Affirmative Action Employer covered by Section 503 of the Rehobiltation Act. If you have a physical handicap and want to be
considered under the program please indicate here _ _ _ _ _ _ _ __
Number of days absent from work or school due to illness in past 12 months ____ Explain ________________
Have you had any major illnesses in the past five years? No , Yes, List __________________________
Have you received Workers'Compensation for injury on the job? No, Yes, When? _________ Where? _ _ _ _ _ _ _ _ __
Company? ____________,....ddresS------------Type of injury?
Current status? _ _ __
(OPTIONAL)
Many of our jobs involve working around hot equipment, lift ing , and standing most of the shift. Many employees work w ith food and deal
with the public . We would like to know if you have conditions that on some jobs could be a risk to your own health or to our guests' .
Circle those conditions you have suffered with : Typhoid Fever , Tuberculosis, Veneral Disease , Diabetes , Epilepsy , High Blood Pressure,
Hernia , 13ack Injury or Problems, Allergies, Rashes, Varicose Veins, Food Problems, Rheumatism , Heart Attack Condition, Psychiatric
or Nervous Problems. List any other that could affect your w o r k - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
WORK HISTORY
List most recent employers first, then follow 1n order with earlier ones. Explain gaps
in
work history of more than one month ' s
duration. We will check references.
NAMES and ADDRESSES of
PREVIOUS EMPLOYERS
PHONE
DATES WORKED
rrom
lo
Yr .
Mo.
Yr. Mo.
Company
I
Address
r · .. v
c
-
POSITION
I
Zip
'-
RATE
OF
HOURS
PAY
Start
REASON FOR LEAVING
Finish
Moy we contact this employer for a reference?
~<e
SUPERVISOR
Yes
No
Least?
What did you like best?
Gap Explanation:
NAMES and ADDRESSES of
PREVIOUS EMPLOYERS
PHONE
DATES WORKED
From
To
Yr. Mo .
Yr.
Mo .
POSITION
SUPERVISOR
HOURS
Company
I
Address
City
I
Zip
REASON FOR LEAVING
Finish
May we contact this employer for a reference?
State
RATE
OF
PAY
Start
No
Yes
Least?
What did vou like best?
Gap Explanation:
NAMES and ADDRESSES of
PREVIOUS EMPLOYERS
DATES WORKED
PHONE
Mo'.romYr . Mo.
Company
I
Address
Yr .
POSITION
Zio
Whnt ,!;,I _,_,
I;k ..
SUPERVISOR
I
HOURS
RATE
OF
PAY
Start
REASON FOR LEAVING
Finish
Moy we contact this employer for a reference?
r ·+
..
C:. • - • -
Ta
No
Yes
Least?
1-.-e • ?
Gap Explanation:
DA TES WORKED
NAMES and ADDRESSES of
PREVIOUS EMPLOYERS
Company
PHONE
I
Address
e
POSITION
Zip
SUPERVISOR
HOURS
RATE
OF
PAY
REASON FOR LEAVING
Start
I
Finish
May we contact this employer for a reference?
.... City
..._
To
From
Yr .
Yr . Mo .
Mo.
Yes
No
Least?
What did you I ike best?
REFERENCE DATA
The following person knows me and would be able to give me a personal reference.
Nome
Address
29
City
State
Zip
Phone
Occupat io n
�EDUCATIONAL DATA:
Name and Address
Dates Attended
High School
19
19
19
College
Other
to
to
to
19
19
19
Years Completed
8, 9, 10, 11, 12
1, 2, 3, 4,
1, 2, 3, 4
Graduated
Yes
Major
No
Yes
Degree
No
I
Special Skills : Typing--Shorthand--PBX--Doto Processing-- Keypunch--Yoritype-- O t h e r - - - - - - -
MILITARY DATA:
Have you ever served in the United States Armed Forces? No, Yes, What branch? __________ , When? _ _ to ___ ,
Rank?------ Special t r a i n i n g ? - - - - - - - - - - - - Citations - M e d a l s ? - - - - - - - - - - - - - - - - - - - -
PERSONALITY DATA Optional
What three words best describe your personality?---------What ore your goo Is for the next five y e a r s ? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - What is your main reason for working? Money for: (circle) Self Support, Support Family, Supplement Family Income, School
Expenses, Self Development, To Keep Busy.
List any activities, clubs, sports, hobbies in which you were or ore involved. (Do not list the name if it 1s indicative of race,
religion, creed, color, sex or notional origin of its m e m b e r s . l - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Have you received any honors or held office in any of the above? L i s t - - - - - - - - - - - - - - - - - - - - - - - - - - Which of your jobs would you soy you were the most successful a t ? - - - - - - - - - - - - - - - - - - - - - - - - - - - Why?----------------------------------------------Have you ever been dismissed from a job? No, Yes, W h y ? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - List those personal characteristics that you hove that would make you on asset for the position for which you applied, _____
If you have applied for a public contact job, list what you think influences customers the most when deciding to come bock
again and again to a certain hotel or r e s t a u r a n t . - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
INFORMATION FOR APPLICANT
This application for employment will be processed as quickly as poss i ble. Public Law 91- 508 requires that we advise you that a routine
inquiry may be made during our initial or subsequent processing which will provide applicable information concerning character, general
reputation, personal characteristics and mode of living. · Upon written request, additional information as to the nature and scope of the ininquiry, if one is made will be provided within a reasonable time.
Stouffer's treats all applicants for employment fairly, regardless of race, religion, color, creed, age, sex, national origin, marital, veteran, or handicap status.
APPLICANT, PLEASE READ AND SIGN
I understand that omissions and misrepresentations ore sufficient cause for dismissal if employed and I certify that to the best of my
knowledge the forego ing statements and historical information given by me are true. I understand that if hired, I will be on probation for
60 days (45 working days for banquet employees ).
agree to abide by appearance and grooming standards and rules and regulations
of Stouffer's whi Ie employed by them · - - - - - - - - - - - - , , - , - - - - - - - - - - - - - - - - - - - - - - -
Signature
APPLICANT DO NOT WRITE BELOW THIS LINE
Post Hire Information:
Marital Status___(spouse _ _ Where Employed _ _ _ _ _ _ _ _ _ _ Phone _ _ _ ___,Height _ _ Weight _ __
B irth Date _ _ _ _ Dependents _ _ _ _ _ Uniform Size : _ _ _ Dress; _ _ _ Jacket; _ _ _ Shirt ; _ _ _ Trouser Waist; _ _ Length _ _
Person to be notified in case of accident or e m e r g e n c y ? - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - Address
Phone
Name
Interviewer's Signature _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Comm,nts _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Recommendation _ __
Interviewer's Signature
Final Dispos it ion:
Reject, or Hold
Comments
Recommendation-Reason _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
Hire for _ _ _ _ _ _ _..,osition, Classification _ _ _ _ _ _ _ _ Rate _ _ _ _ Start _ _ _ _ _ Date _ _ _ _ _ Time _ _ _ _ _ __
Department _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Approval _ _ _ _ _ _ _ _ _ _ Replacement for _ _ _ _ _ _ _ _ _ _ _ _ _ New _ _ _ __
Needed : Work Permit Yes No ;
V i sa or 1-94
Yes No;
Age Certificate
Yes
No;
Food Handler's Card
Other _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
30
Yes No;
Social Security Card
Yes
No;
�MONTH 1 - Week 2
Day 2:
Job Interview
Vocabulary
personnel office
application form
cannot come in
reschedule
late
personnel clerk
schedule
appointment
interview
on time
Dialogue 1
Kim:
Good morning. My name is Kim.
What is your name?
Saphay:
My name is Saphay.
Kim:
Where do you live Saphay?
Saphay:
I live in Billerica.
Kim:
Did you complete the application form?
Saphay:
Yes, I did.
Kim:
Yes, I'll schedule you for a job interview with Peter.
May I have a job interview?
Dialogue 2
Noy:
Good morning. My name is Noy.
I work in the Stewarding Department.
Kim:
Good morning Noy.
What can I do for you?
Noy:
May I have an application form which I may give
to my friend?
Kim:
Yes.
Here it is.
Thank you.
31
�The phone book has a lot of
information.
The first
page is very important.
Look on the first page and find
1
fire department
3
a mbulance
department
?
,
, ?.
; LL
rs
.:;
':>NE
TELEPHONE
32
�To A Friend
CONVERSATION
need to talk to my uncle.
1.
I
2.
You can call him.
1.
No,
I
can't.
I
don't have any money.
You can call him collect.
2.
PRACTICE
I
He
We
doesn't have any mone·
don't have any money.
She
You
They
I
We
You
He
She
They
You can call
can
call him.
can't
him
h er'
me
them
us
co ll e ct.
FILL IN THE BLANKS
don't
him
doesn't
her
us
me
any
them
M/J.. ;t
~
1.
I can't cal 1 my ·uncle. ). .
have
You c an call ~ ~ o l l e c t .
2.
She can't call her parents.
She ~___ have_ _ _ _money.
She can call _ _ _ _ _ collect .
3.
He can't call his girlfriend.
He
have ____money.
-He can call ______ collect. - -
4.
We can't call you and your wife.
We
You can call _____ collect.
5.
They can't call you .
They _____ have _____money.
They can call
collect.
?
T'ELEPHONE.
money.
have _ _ _ _ money.
TELEPH
33
29
�MONTH 1 - Week 2
Day 3:
-Calling in Sick
Making Telephone Calls
Vocabulary
pay phone, public phone
telephone number
need
a dime
who
wait
calling
please
operator
connect
just a minute
good morning
good afternoon
may
hold
Grammar:
Materials:
coming in
cannot come in
sick
tomorrow
let me know
what's the matter with you?
flu
cold
headache
sure
before
275-5500, extension 536
Indirect object; "wh" question:
where, why, ; modal "may''
what, who, when,
teletrainer, vocabulary and dialogue sheet, coins
Dialogue
Receptionist:
"Good morning - Stouffer's Bedford Glen"
Phuong:
I am Phuong Nguyen, I am sick today.
I want to talk to Chuck Silloway.
or
I am Phuong Nguyen. Please tell Housekeeping that I am sick. I will not be
in today. I will come in tomorrow.
Receptionist:
NOTE:
Thank you.
If you are out sick per your doctor's order, when
you report back to work you should bring in a
doctor's certificate saying that you are well enough
to come back to work.
34
�MONTH 1 - Week 2
Day 4:
EO:
Working Conditions - Daily Schedule
Working condition (see page 37)
-meal and break periods
-security
-employee locker rooms
VESL:
-uniforms
-parking
-status
Daily Schedule
Review:
Telling time
Vocabulary
punch in your own card
change to your uniform
pick up time card
11
"
a caddy
11
11
maid sheet
11
11
a bag of supplies
receive keys
turn in time card
pick up a cart
make sure/ check
well stocked
get back to work
get to work
get/pick up uniform
Grammar:
Materials;
go home
clean the guest room
report to the housekeeping office
check
linen closet
cleaning supplies
guest room supplies
change linen
clean the bathroom
take a break
eat lunch
turn in left property
assignment?
section?
adve.rbs of frequency: always, usually, sometimes, never
present tense, cardi;nal numbers
11
11
. wh
question: what time, when
maid sheet
Dialogue
Sopheo's husband:
What do you do everyday at work?
Sopheo:
First I punch in at 8;00.
Then, I get changed into my uniform.
Then I report to the Housekeeping office
and get my work assignment and my keys.
Next r pick up my caddy and check the
guest room supplies.
Then I pick up my ~oleaning supplies.
Then I pick up the cart and take it to the
· · linen closet in my section ,
Then I clean the rooms.
At 9:30 we take a break. Then l clean some
more rooms. We eat lunch at ll;.30.
I get another break at 2:00. I i~t out at 4 ;30 ,
~
35
�7-3
•I
3 - I)
II - 7
H(>.V\ h
L•"'IT
Two
.Hll CU5T0M.E°I!..
~
Ji~}
~
.5 oI< he/
:Wl!Ji;
_
w
°'
1ovtj5o-.\
•I
LIMIT
Two
P[ll CU5ro,,fft
~
!) wltie.vi
2) ]) o es
3) who
-
does Ho.nh 3D 1o
WC'f),?
Sokho.. go .shoppin5 ivi fh.e mov--n,·r15
sleeps
in
+h-e..
vvtov-lt\
iY\3
?
?
�WORKING CONDITIONS
MEAL AND BREAK PERIODS
Employees are provided a fifteen minute break period in the morning and afternoon.
In addition, a thirty minute unpaid lunch period is provided. Your supervisor will
advise you as to appropriate times for meal and break periods, so as not to interfere with peak periods.
SECURITY
/
/
All employees are required to enter and exit the Hotel through the employee enterance
located at the rear of the Hotel. A security officer will inspect all parcels upon
entering and exiting the premises. Any part of the building designated for "employees
only" is absolutely off limits to non employees.
/
Lockers will be assigned and controlled by the security department.
are not permitted, and locker inspection will be held periodically.
Personal locks
EMPLOYEE LOCKER ROOMS
Men's and Women's locker rooms are available with each employee assigned his/her
personal locker. Clothing and personal belongings may be stored in lockers. At no
time should any food or hotel property other than uniforms be stored in lockers.
Lockers are assigned and controlled by the security department. Each and every employee is responsible for maintaining the cleanliness of the locker room area.
UNIFORMS
Those employees required to wear uniforms will be provided with uniforms. Stouffer's
Bedford Glen Hotel will maintain and launder all uniforms. Uniforms are not to leave
the property at any time. Lockers and locker areas will be provided for storage and
changing into and out of your uniform.
PARKING
Free parking is provided for all employees in the employee parking lot adjacent to
the employee enterance.
STATUS
Full time employees are those who work a minimum of thirty (30) hours per week on a
regular basis. Part time employees work a minimum of eighteen (18) hours per week
on a regular basis. Employee working less than 18 hours per week on a regular basis
are classified as per diem employees, scheduled as needed.
37
�MONTH 1 - Week 2
Day 5:
Safety (see page 78.)
Vocabulary
wipe up spills
say "Passing, please"
handle with care
avoid breakage
keep to the right
read instructions
report unsafe conditions
report accidents
guest acciqents
employee accidents
Movie (make advance arrangement with Kim in Personnel Office)
Show fire safety film
38
�MONTH 1 - Week 2
Day 5:
- EO:
Safety
Sa fety at Stouffer's Bedford Glen Hotel (see page 78)
Vocabulary
wipe up spills
say "Passing, please"
handle with care
avoid breakage
keep to the right
read instructions
report unsafe conditions
report accidents
guest accidents
employee accidents
Movie (make advance arrangement with Kim in Personnel Office)
Show fire safety film
VESL:
Safety in the Housekeeping Department
Vocabulary
block
doorway
secure
lock
refuse to
report
immediately
Materials:
Grammar:
excuse me
later
can't
come back
inside
ok
in
ask Dave
ask Chuck
for a minute
for a second
Be careful
still
there
Supervisors role play as guest
"be sure''/"refuse" with infinitive
preposition : inside
adverbs of time: later, for a minute/second, still
modal can't
What i f
adverb of place: there
Dialogue 1
Phonh:
Chuck :
What i f the guest is still in the room?
Don ' t clean the room ;if the guest is still there ,
Dia logue 2
Pia :
Guest :
When would you like me to do your room?
Give me a half an hour ,
Dialogue 3
Savoeurn:
Darlene:
What if I want to take a break?
Leave your cart in the linen closet.
39
�MONTH 1 - Week 3
Day 1:
EO:
Prob,ationary Period - What is a Caddy?
Probationary Period (see pages 41 and 42)
-probationary employee
-two calendar months
-evaluate
VESL:
-regular employee
-performance appraisal
-review
What's in a Caddy?
Vocabulary
soap
bath soap
small soap
shaving kit
bath gel
evaluation
bathtub
sink
closet
vanity
Grammar:
note pad
do not disturb sign
laundry slip
fire safety folder
liners
room service folder
door
desk
in, on
door knob
reminding
Pany"
Where does the ·___ go?
On the ___ , in the _ __
Materials:
caddy and pictures of room, then real room
Dialogue 1
Darlene:
Where does the bath gel go?
Phonh:
It goes on the vanity in the bathroom.
Dialogue 2
Darlene:
You don't have any laundry slips on your cart.
Deng:
Thanks for reminding me .
40
�GENERAL PERSONNEL
POLICY INFORMATION
Probationary Period and Performance Appraisal
A new employee is on probation for the first two calendar months. After this
time, the supervisor will conduct a performance appraisal with the employee.
Through this counseling process you will both mutually agree upon what the
job is and what is expected of you.
After the initial review, you will be considered a regular employee and will
be formally reviewed annually thereafter. Remember - the appraisal is intended
to evaluate your job performance. It also provides the basis for promotional
opportunities.
41
�PROBATIONARY REVIEW
Employee Name____________________Date of Review_ _ _ _ _ _ _ _ _ _ _ _ __
Department_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Position_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
_ _ _Performance has been outstanding.
- - -Performance has been good.
Improvements could be made in the following areas:
1.
2.
3.
4.
5.
_ _ _Performance is marginal. I do not recommend an increase at this time. I
recommend the probationary period be extended 30 days until the following
problem areas are corrected. A further review will be conducted in 30 days.
1.
2.
3.
4.
5.
- - -Performance has been poor.
I recommend termination for the following reasons:
1.
2.
3.
4.
5.
Employee Signature_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _Date_ _ _ _ _ _ _ _ _ __
Supervisor Signature
------------------------Date-----------
Dept. head Signature
Date
------------------------ -----------
Received in Personnel
-----------------------Date-----------
�MONTH 1 - Week 3
D~:
EO:
Employment Seniority - Guest Relations
Employment Seniority (see page 44)
-5 years of employment
-25 years of employment
-anniversary party
-star club
VESL:
Guest Relations
Vocabulary
woul d
like
cleaned
or
Good morning
now
left
key
let me in
I' 11
Grammar:
come back
in half an hour
in an hour
in a few minutes
in 5 minutes
in a couple of minutes
call the desk
just a minute, please
I have to
verify
name
give me
do
next
my room
would you
today
future: I'll; passive; cleaned; or ;
111odal .would with indirect object, infinitive and
and pass:lve, "Would like to''
preposition ''in" with time
"need" with infinitive
Materials:
clock faces
Dialogue 1
Sopheo:
Would you like your room cleaned now or would
you like me to come back later?
Guest:
Give me 5 minutes.
(or I don't want service today.)
Dialogue 2
Guest:
I left my key in the room.
Please let me in,
Phuong:
I have to call the desk first.
your name for me,
Guest:
Paul Nickerson.
Phuong :
Thank you.
P-a-u- 1 N-i-c-k-e-r-s - o-n.
I'll be right back.
43
Please write
�GENERAL PERSONNEL
POLICY INFORMATION
Anniversaries
You will be invited to your first anniversary party when you have five years of
employment credit at Stouffer's. These parties are noted for good fellowship
and fun - a sort of trademark in the Stouffer family. At your five-year
anniversary, a service emblem will be presented to you. Every five years
thereafter, you will receive a new service emblem indicative of your years of
service. Then after you have been with us for 25 years, you will receive a
beautiful diamond set into a new service emblem. These remembrances are one
way of our saying a sincere thank you for your dedication, fine service, and
loyality over the years.
Star Club
When you reach your 25th anniversary, you will become a member of Star Club.
New members are welcomed into the Club each year with a special company party
held in their honor. It is a happy time, brimming with warmest memories. This
special group of employees also receive an additional benefit package.
Statement on Unions
We respect the rights of our employees and are committed to maintaining an open
and direct relationship with our people. We believe, and agree with our employees,
that it is not necessary to belong to a union to maintain such a relationship.
Over the years, our direct relationship has been mutually beneficial to both our
employees and the company, and has contributed to Stouffer's success. We wish
to support his relationship by continuing to review and establish programs (such
as our regular wage surveys, problem solving procedures, progress review program,
etc.) and policies which lead to the betterment of all Stouffer people. We believe
in these policies which give our employees the right to discuss problems, express
dissatisfaction, and obtain all necessary help by dealing directly with their
supervisors.
We do not believe it is necessary for you to have to pay dues to any outside
union to act as a mediator between us, and Stouffer employees have repeatedly
endorsed this same position in past elections and have shown a clear preference
for the continuance of our open and direct relationship.
Employee Meetings
Periodic departmental meetings as well as quarterly hotel employee meetings are
a standard Stouffer Hotel policy.
These meetings are held to communicate any operational changes and to give you
general direction on Company goals and objectives. At the same time, it is an
opportunity for you to bring up any job related problems or concerns that they
may be experiencing.
44
�MONTH 1 - Week 3
p~:
EO:
Employee Meetings - Guest Room Procedures - Beds
Employee Meetings (see page 44)
-departmental meeting
-communicate
-general direction
VESL:
-quarterly meeting
-operational change
-company goals
Guest Room Procedures - Beds
Vocabulary
blanket
changed
needs to
stain
bed pad
wrinkle
dustruffle
pillow case
bed
dirty
holes
Grammar:
linen
pillows
extra
hospital corner
throw pillows
top sheet
cot
softer
firmer
more
sheet
tight enough
forgot
bed spread
bottom sheet
would be good
sheet
again
see
here
''needs to" with infinitive
modal: could
past tense with negative: didn't
,;forget" with infinitive
Materials:
a bed, linens, pillows
Dialogue 1
Peg:
Phuong, see this blanket has a stain here.
Phuong:
Oh.
Peg:
You should change the blanket.
Phuong :
OK .
I see it.
Dialogue 2
Guest:
Could you leave me an extra pillow?
Doua,ngmany ;
Yes, of course , (Sure , ) (Yes 1 l w;i..11 , )
Do you want a soft pillow or a firm pillow?
Guest:
A firm one would be good.
45
�MONTH 1 - Week 3
Day 4:
EO:
Statement on Unions - Team Work
Statement on Unions (see page 44)
-open and direct relationship
-right to discuss problems
-express dissatisfaction
VESL:
-union
-mediator
-supervisor
Team work
Vocabulary
team
team work
give a hand
help out
I need help
work together
get organized
right
Grammar:
keep up with it
keep on top of it
run smoothly
do your/our/their/part
How's it going?
good procedure
a mess
need to
conditional if
Dialogue
Kane:
This place is a mess.
Chuck:
If you want to make this department run smoothly
you need to work as a team.
Kane:
What do you mean?
Chuck:
Get organized, use good procedure, work together.
Kane:
You were right.
46
Now we can keep on top of it.
�MONTH 1 - Week 3
Day 5:
Acknowledging that You Understand Directions Given
Vocabulary
I understand
I don't understand
I don't understand very well
Please do it again
Please show me again
watch me carefully
Grammar:
Materials:
sure
no problem
that's it
now you do it
I'll
it first
make it
negatives: don't
cardinal numbers
a bed and linens
Dialogue
Lisa:
Nouphit:
I don't understand very well,
Please make it again,
Lisa:
No problem.
Nouphit:
Now I understand,
Lisa:
I
Now, you do it.
Nouphit:
,
OK.
Lisa:
l, ·~;
I'll make the bed.
Watch me.
Good.
�MONTH 1 - Week 4
Day 1:
EO:
Affirmative Action - Guest Room Items
Affirmative action (see page 49)
-Fair treatment
-Affirmative action program
-Self improvement
-Educational refunds
VESL:
Guest Room Items Around the Bed
Vocabulary
bed
night stand
lamp
clock
bureau
clean
dirty
dusty
broken
stained
Grammar:
ripped
maintenance
waste basket
liner
ashtray
pen
notepad
sofa
chair
coffee service tray
prepositions:
Materials:
room service tray
right now
picture
coffee table
end table
matches
tv report
in, on, next to, under
room with items
"something wrong" pictures with items missing
or broken
Dialogue 1
Douangmany:
Peg, the chair in Room 2001 is broken.
Peg:
OK, I'll report it to maintenance.
Dialogue 2
Darlene:
Deng, you forgot to clean the ashtray on
the night stand.
Deng:
I'm sorry.
I'll do it right now.
48
�AFFIRMATIVE
ACTION
Fair Treatment
Stouffer's is a grand place to work. One of the many things that you will
learn to appreciate is the fact that you will be treated fairly regardless of
race, religion, color, creed, sex, age, national origin, or marital status.
Stouffer's main concern is whether you work hard, are dependable, perform your
job well, and are able to cooperate and work well with your co-workers. We are
concerned that you follow directions carefully, show respect for your supervisors, and strive for quality at all times. Each employee has an obligation
to see that our Affirmative Action Program is effective. This means that we all
should help other employees, deal fairly with them, show consideration of them,
regardless of race, religion, color, sex, age, national origin, or marital status.
Self Improvement
The Company has made available to employees Educational Refunds to assist them
financially with courses that will help them on their jobs. Discuss the details
of the program with your Hotel Director of Personnel.
Promotion From Within - Advancement
Stouffer Hotels is committed to promotion from within and you will be encouraged
to advance to the limit of your ability. There will be no discrimination on
account of race, religion, color, sex, age, national origin, marital or draft
status. All promotions take into consideration experience, education, dependability, attitude, quantity, speed, and quality of work in addition to length
of employment service.
Speaking Out
If at any time you feel you are not being treated fairly and that you are being
discriminated against because of your race, religion, color, sex, age, national
origin, marital or draft status, DISCUSS IT WITH YOUR SUPERVISOR FIRST, THEN YOUR
MANAGER. Then if your problem is not handled to your satisfaction, our problem
solving procedure should be followed (refer to "Open Door Policy on Problem
Solving").
A Word About Quality
Quality is what we seek providing in service to our Stouffer Hotel guests.
Quality in guest service can only be obtained through a sincere desire from all
Stouffer Hotel employees to serve and please our guests. Quality is what we
seek in our employees. Quality comes from men and women of all ages, colors,
races, religions, and nationalities.
49
�MONTH 1 - Week 4
Day 2:
EO:
Affirmative Action - Understanding Directions
(continued)
Affirmative Action (see page 51)
-Promotion from within
-Advancement
-Speaking · out
-Discrimination
-Quality of work
VESL:
Guest Room Items - Closet and Folders
Vocabulary
laundry bag
shoe shine bag
swim bag
laundry slips
sliding doors
luggage rack
HBO
fire safety folder
hangers
Grammar:
enough
more
a few
any
a lot
Dialogue
Phuong:
Do you have enough laundry bags?
Sopheo:
No I don't,
I need a lot more.
so
�AFFIRMATIVE
ACTION
STATEMENT of POLICY on EMPI.OYMENT AFFIRMATIVE ACTION
Stouffer's since 1924 has built its reputation on quality. Stouffer's is now recognized as a leader in the
hotel and food service industry and it continues to provide the best quality in all areas of its operations.
This reputation for quality was built by the efforts of Stouffer employees of all races, religions, coiors,
creeds, nationalities. Our employees were and still are men and women of varying ages from 18 to 80.
We are proud that many newcomers to the country of all nationalities learned their English while
helping in our operations. Each employee is recognized for his or her individual abillty, effort,
personality, dependablilty, and quality and quantity of work. We trust our employees to do their best at
all times, to cooperate with one another and to be loyal to Stouffer's. Eachjob, no matter what type, if
done well, is valuable to the total team effort for quality. It is sound business and morally right that we
do not discriminate. Of course, Stouffer's has over the years complied with whatever the current
legislation, whether local, state, or federal, requires pertaining to discrimination. Stouffer's wants to •
reaffirm our basic policy of recognition of the indivdual and indicate our sincere continued effort not to
discriminate against minorities, women, handicapped and Vietnam veterans, but to encourage their
employment, fair treatment and advancement with the Company. This is spelled out below:
Stouffer's will continue to comply with all local, state, and federal laws relative to Fair Employment Practices and Equal Employment Opportunity.
Stouffer's will not discriminate against any applicant for employment because of race, religion,
color, creed, national origin, sex*, age* or marital, handicap, or veteran status in recruiting,
testing, selection for hire, or setting initial rate of pay.
Stouffer's will not discriminate against any employee in all matters dealing with employment
including but not l1mited to: Training, tuition refund, promotions, testing, standards, termination,
layoff, recall, transfer, use of facillties, assignment of stations, benefit consideration for
increment in wage or salary, social and recreation programs or any other terms and conditions
off employment because of race, rel1gion, color, creed, national origin, sex*, age* or marital,
handicap or veteran status.
Stouffer's will maintain a productive work environment free from harassment on account of
race, religion, sex, or national origin. Employees are encouraged to bring to management's
attention any problems of discrimination or harassment. Stouffer management will investigate
any such problems and take remedial action where appropriate.
Stouffer's will take affirmative action to insure that these policies will be implemented at all
levels and at all locations. Programs have been instituted to encourage the recruiting and hiring
of females and minority** employees, and to facilltate participation in community efforts
directed toward promoting better understanding and implementation of Equal Employment
Opportunity. Efforts will be made to correct deficiencies.
To insure the effectiveness of the Affirmative Action Program, Stouffer Hotels has appointed
AllenD. Lancaster, Director of Personnel, as Equal Employment Opportunity Officer. Mr. Lancaster
will assume over-all responsibillty for the implementation of policy, outlining of objectives,
stimulating the reporting of positive results, and the adm1nistration of all programs of action. In
order to accomplish this, Mr. Lancaster will rely on his departmental staff and on each hotel's
General Manager and through Stouffer Hotels General Office Department Heads for further
implementation of all Equal Employment Opportunity Programs. Regular reports will be made
on the effectiveness of the program to the President.
Signed
<'-:<?
~~ef';,/ ~
_ _ /.,,','c::'~ _ _/[/-a:,~
L
,:; C -
William N. Hulett - President, Stouffer Hotels
*UnleSS a bona.fide occupational qualification.
**Minorities include: Blacks,Asians,American Indians, Hispanics,Alaskan Natives, Vietnam Veterans
and Handicapped.
Stouffer's General Offices
Effective: 8 / 15/82
Form # AlOOl 8/82
29800 Bainbridge Rd.• Solon, Ohio 44139 • (216) 248-3600
Supersedes: 11/ 1/80
51
�MONTH 1 - Week 4
Day 3:
EO:
Open Door Policy - Guest Room Items
(continued)
Open door policy on problem solving (see page 53 )
-Employee rights
-Problem solving procedures
-Improve communication
-A fair and equitable way
VESL:
Guest Room Items:
Bathroom
Vocabulary
move it a little
ice bucket
coasters
glasses
soap dish
wicker basket
amenity basket
sewing kit
shower cap
shampoo
safety mat
wet, dry
clean, dirty
right place
correctly
incorectly
Grammar:
folded
almost
like this
bath gel
shoe mit
towels
wash clothes
bath mat
shower
shower curtain
liner
sink
toilet
filled, empty
full, empty
wrong place
or
Dialogue
Nouphit:
Is the shower cap in the right place
or wrong place?
Peg:
It's almost right.
Move it a little. Like this.
52
�OPEN DOOR POLICY
ON PROBLEM SOLVING
Stouffer Employee Rights
Everyone has problems. Things are never perfect. How do we solve them? Well,
when they involve your job, Stouffer's has a procedure that works and is available to all.
When things are not going the way you feel they should in your job, Stouffer's
wants to help. The following problem solving procedure is a right you will
always have. It is a method where we can deal with each problem directly with
you and on an individual basis. Please become familiar with this procedure and
feel free to use it as needed.
Stouffer's Open Door Policy on Problem Solving
Stouffer's is proud of its problem solving procedure and policy. This policy says
that Stouffer's will provide and maintain a clear and open channel through which
every employee will be given the fullest opportunity to obtain a satisfactory
solution to job problems. Employees are assured that they will not be discriminated against or in any way penalized for using this authorized procedure.
These steps are set up to try to improve communications and correct any mistakes
that might happen despite our best efforts. We are sure that these procedures
and steps will make for a fair and equitable way to solve your job problems, and
for a true "open door policy" for all Stouffer employees.
If you, as a Stouffer employee, are dissatisfied with anything related to your
job, treatment by your supervisor, company policies or practices which create a
problem in performance of your job, the following steps should be taken.
Step 1 - The employee is to first discuss the problem with his/her immediate
supervisor. The supervisor will set aside some time, listen, investigate the problems, and then make recommendations and give a decision
or findings to the employee.
Step 2 - If the employee is not satisfied with the immediate supervisor's
decision, the problem may be taken to the employee's Department Head.
Step 3 - If the employee is not satisfied with the Department Head's finding
or decision, the individual may present the problem verbally or in
writing to the Director of Personnel.
Step 4 - Again, if the employee is not satisfied with the decision, the Hotel
General Manager will make a decision upon the verbal or written
presentation of the problem.
Step 5 - If the employee still feels the need for further consideration, the
individual may submit the problem to the area Vice President, and if
still need be, could write the President of Stouffer Hotels.
53
�MONTH 1 - Week 4
Day 4:
EO:
Open-Door Policy (continued) - Good W
ork and Bad Work
Open-door policy steps (see pages S:3 and 56)
1-Talk to immediate supervisor
2-Talk to Department Head
3-Talk or write to Director of Personnel
4-Decision by General Manager
5-Submit problem to area Vice President
6-Write to President
VESL:
Good work and bad work
Vocabulary
good work
no good
nice going
not bad
right
poor job
slow
Grammar:
mistake
OK
that's nice
that's wrong
very good
wrong
imbedded sentences
it's good work
Peter said that
it's OK
Exercise
Students:
Listen to vocabulary announced by teacher,
Repeat vocabulary a f ter teacher.
Listen again. For every phrase of "good work", students
raise 1 finger. For every phrase of "bad work", students
raise 2 fingers. Do this listening exercise until
students can distinguish expressions of " good work" .from
expressions of "ba d work".
Repeat the exercise, but this time teacher raises her
voice and softens her voice to show that a loud voic e or a
soft voice does not change criticism to praise.
Listen:
good job
nice going
good work
not bad at all
you work fast
OK
pretty good
54
no good
not good
poor job
poorly done
you work too slow
you made a mistake
do it again, faster
�MONTH 1 - Week 4
Day 4:
continued
Listen again and repeat after teacher
Listen and hold up 1 finger for "praise"
2 fingers for "criticism"
good job
no good
wrong
good work
not bad at all
wrong
you work fast
you work too slow
Listen again, for "praise" students say "thank you"
for "criticism" students say "I understand"
"Please show me a gain"
"Should I do it again?"
55
�OPEN DOOR POLICY
ON PROBLEM SOLVING
For our hotel, your problem solving contacts are as follows:
1.
2.
Department Head
3.
Director of Personnel
4.
Hotel's General Manager
5.
Area Vice President
6.
Note:
Supervisor
President
Please fill in this section with your supervisor during your orientation.
56
�MONTH 1 - WEEK 4
Day 5:
EO:
Review
A short story on problem solbing
Kim was very happy, she has been making plans for her
sister's visit on the week-end!
Her sister, who lives in
Philadelphia, will come to visit her and will stay until Monday.
She plans to take her sister out to lunch at a Chinese
restaurant in Boston's Chinatown on Monday.
When Kim looked at her work schedule for next week, she
was very disappointed.
She has to work on Monday.
Saphay: "What can I do now?;
She asked
Sap hay said: "Don't worry.
go
and see Chuck."
Kim went to see chuck and asked him if she could have ?1onday off to go to Boston with her sister.
Chuck told her it's
all right, he will ask Nouphit to work on Monday.
He also reminded
her that if she wants a day off, she will have to tell him· or Dave
on Tuesday of the previous week.
Whenever you have a problem at work, talk to your supervisor.
He will help you to solve your problem.
VESL:
Role Play
1-one student gives directions--the other doesn't understand
2-one student does a procedure wrong--the other critizes the first
Discuss asking for clarification and criticism in Cambodia, Laos,
Vietnam and the US.
Vocabulary matching quiz
Listening quiz
57
�MONTH 2 - Week 1:
EO:
WAGES AND BENEFITS
VESL:
EO:
GUEST RELATIONS, CONVERSATIONS
Wages and Benefits (see pages
59
and 62)
WAGES
Vocabulary
fixed entry rate
average wage
equity
hotel achievement
increase
6O-day probationary period
annual increment
employee performance
Dialogue
Pion:
What is my pay rate?
Chuck:
It's a fixed entry rate.
Pion:
How much is it per hour?
Chuck:
It's
Pion:
is it good pay?
Chuck:
It's better than average.
----
per hour.
HOLIDAYS
Vocabulary
regular holiday
floating holiday
regular pay
double-time
cummulative
forfeit
Dialogue
Phonh:
I am not working tomorrow.
Deng:
Why?
Phonh:
It's my floating holiday.
Deng:
Will you get pay?
Phonh:
Yes, I'll get regular pay.
Deng:
That's very good!
58
�WAGES & BENEFITS
Wages
The wage and benefit program at Stouffer's Bedford Glen Hotel provides that jobs of
comparable worth are paid equal to or better than average wage in our area. Regular
wage surveys and audits are conducted to maintain equity in our wage system. All employees are hired at a fixed entry rate and eligible for an increase at the conclusion of
the sixty (60) day probationary period. Thereafter, wage rates will be increased at
least once anually based on many factors including market surveys, governmental guidelines, departmental and overall hotel achievement and employee performance.
Holidays
Our hotel celebrates seven (7) regular holidays and one(l) floating holiday. The seven
regular holidays include New Year's Day, Patriot's Day, Memorial Day, Independence Day,
Labor Day, Thanksgiving and Christmas.
Regular employee's who work the holiday will be paid double time or a regular days pay
plus straight time for all hours worked on the holiday. All other full time (30 hour)
employees granted the day off du~ to the holiday will receive a regular days pay.
The floating holiday may be used on your birthday or any other day during the calendar
year. You must schedule your floating holiday at least two weeks in advance with your
supervisor, floating holidays are not cumulative, therefore it will be forfeited if
it is not taken during the calendar year. You must complete your 60 - day probationary
period to be eligible. Employees will not be allowed to work the floating holiday for
the purpose of receiving overtime. Employees must work the scheduled day before and
after the holiday to be eligible for holiday pay. Any questions regarding the floating
holiday ~hould be forwarded to the Director of Personnel.
Vacation
Employees are required to schedule vacations at least two weeks prior with their
supervisor. All vacations are subject to the approval of the individual supervisor
and should not be scheduled during peak business months.
59
�(continued)
MONTH 2 - Week 1
VACATION
Vocabulary
take the time off
pro-rated basis
schedule a vacation
earned vacation
Dialogue
Chuck:
Did you schedule your vacation?
Pia:
No, I didn't. How many days
have I earned?
Chuck:
After one year of work, you get
a 2-week vacation.
'Pia:
That's great!
VESL:
Guest Relations - Conversations
Vocabulary
How do I
get
nearest
go
down
corridor
over there .
I'll get some more
get
didn't
wake-up call
morning c·o ffee
turned down
Grammar:
turn
left
right
Have a nice day
go right ahead
straight
shade
TV
broken
something wrong with
phone
my
There is
out of order
around
corner
upstairs
downstairs
ice machine
in here
this morning
last night
let
know
problem with
the heat
"wh" questions: where, how
adverbs of place: right, left, straight, here, there
future: I'll
possessive: my
Dialogue 1
Guest:
Douangmany:
Where is the nearest ice machine?
Go down the corridor. It's near the elevator.
Dialogue 2
Guest:
Phuong:
I didn't get my morning coffee.
I'm sorry. I'll let room service know.
60
�MONTH 2 - Week 2:
EO:
WAGES AND BENEFITS (continued)
VESL:
FILLING OUT A MAID SHEET & OTHER READING'S
COMMON HOUSEKEEPING PROBLEMS
*****
EO:
Wages and Benefits (continued)
PAID SICK LEAVE
Vocabulary
eligibility
perfect attandance
accumulated sick days
Dialogue
Chuck:
You did not come in to work yesterday.
Deng:
No, I didn't.
Chuck:
Did you make a request for sick pay?
Deng:
Yes, I did.
supervisor.
I was out sick.
It has to be approved by my
HEALTH INSURANCE
Vocabulary
hospitalization
short-term disability
dental coverage
major medical
life insurance
Dialogue
Nouphit:
I've been working for 3 months.
Am I eligible for health insurance?
Peg:
Yes, you are.
Nouphit:
Am I eligible for dental insurance, too?
Peg:
No, you're not.
You have to work for one year.
OVERTl'.ME
Employees will get paid time and a half for work in excess
of 40 hours per week. No extra pay for work performed on
Saturday and/or Sunday.
61
�WAGES & BENEFITS
All regular full-time employees will earn:
2 weeks vacation after 1 continuous year of service
3 weeks vacation after 7 continuous years of service
Under no circumstances will vacation pay be authorized without taking the time off.
All vacation earned must be taken within twelve months of the date it is earned or
vacation will be forfeited.
Part time employees will earn vacation on a pro rated basis, equal to the average
number of hours worked during the course of one year.
PAID SICK LEAVE
Employees will earn one day for every two months of perfect attendance, to a maximum
of twelve days.
Employees who do not use any sick days after a f ull year of employment will receive two
extra days pay in addition to accumulating the sick days.
Paid sick leave is an added insurance benefi t and should be accumulated to allow for
financial protection in the event of illness.
Sick leave is paid subject to the approval of your supervisor.
HEALTH INSURANCE
Stouffer's Bedford Glen Hotel provides a comprehensive health insurance program including hospitalization, major medical, short-term disability insurance, life insurance,
and dental coverage.
All full time employees are eligible for insurance coverage on the first of the month
after 3 months of continued employment. Dental insurance is included after one year
of continuous employment. You must fill out the appropriate insurance cards to be
eligable for insurance benefits.
PAY DAY
All employees are paid on Friday of each week.
the Security Office.
Pay checks will be distributed from
OVERTIME
Bedford Glen pays approved overtime to all employees who work in excess of 40 hours
per week. Time off in lieu of overtime pay is not permitted.
PAYROLL DEDUCTIONS
As required by law, Stouffer's makes certain deductions from your paycheck. Those
deductions include Federal Income Tax, State Income Tax, and Social Security (FICA).
Other payroll deductions which may be selected by the employee include those pertaining to various Stouffer benefit programs.
JURY DUTY
Stouffer's will pay the difference between the pay you receive for Jury Duty and your
regular day's pay. Please contact Personnel if you are called for Jury Duty.
62
�MONTH 2 - Week 2
EO
(continued)
JURY DUTY
Stouffer's will pay the difference between the pay an
employee receives for Jury Duty and her/his regular
day's pay.
VESL:
Filling out a Maid Sheet (se e page 64) and other
Review Dates
readin g
Vocabulary
project of the day
c/o
occ
act ST
remarks
done
checkout
occupied
Grammar:
initial(s)
sect.
day
date
Jan.
Feb.
March
goes
"wh" questions:
fill out
mean
vac. If
Apr.
May
June
July
Aug
how, what, where
Dialogue 1
Phuong :
How do I fill this out?
Darlene:
Write "done" here.
Phuong:
Oh, I see.
Dialogue 2
Deng:
What goes here?
Peg:
I initial it.
Deng:
ummm.
Do Not: Disturb
don't write
Sept.
Oct.
Nov.
Dec.
rec. slip
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l
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4
l
oFF
�MONTH 2 - Week 2
VESL:
(continued)
Connnon Housekeeping Problems
Vocabulary
dust
the top of the mirror
trash
under the bed
bathtub
sink
still dirty
polish
chrome
right
burned out
forget to
Grannnar:
point
warmer
cooler
cool
heat
high
low
off
dry shower liner
toilet paper
shower liner
needs to be
changed
missed
go back
dirty
set
summer setting
winter setting
light bulb
more careful
''want" with infinitive
I want you to
past tense: -ed (missed)
irregular past tense: forget, forgot
Dialogue 1
Peg:
You missed under the bed.
trash under there.
Phuong:
I'm sorry.
There's still
-Next time I'll be more careful.
Dialogue 2
Peg:
The top of the mirror is dirty.
Lamdoum:
I'm sorry.
I missed it,
65
I'll do it right away.
�MONTH 2 - Week 3:
EO:
VESL:
EO:
YOUR PAYCHECK
PEOPLE YOU WILL MEET
Your Paycheck (see pages 6 7, 68 , and 69)
Vocabulary
pay day
pay slip
gross pay
net pay
payroll deductions
current
year-to-date
federal income tax
state income tax
F.I.C.A.
Dialogue 1
Nouph it:
Is pay day today?
Dave:
Yes, it is.
Nouphit:
Where can I get my paycheck?
Dave:
At the Security office.
It's Friday.
Dialogue 2
Dave:
Did you get your paycheck?
Noy:
No, not yet.
Dave:
You'll get one next Friday.
VESL:
I started to work two days ago,
People You W
ill Meet
Vocabulary
Manager
Night Manager
supervisor
maid
runner
Grammar:
guest
laundry room staff
security
personnel
know
"wh" question:
That
who
Dialogue
Noy:
Who is that?
Phonh:
That's Darlene.
Noy:
What does she do?
Phonh ;
She's a supervisor.
66
�YOUR PAYCHECK
A popular subject with our employees! The work week runs from Saturday through
Friday. The following Friday is payday, at which time employees will receive
their paychecks from their supervisor or from the Personnel Office. Checks will
be issued every Friday during the hours specified.
Listed below is an explanation of a sample paycheck (see next page for "sample"
paychecks).
Explanation of Sample Pay Slip (Check Stub)
Code
Title of Column
Explanation of What Column Contains
1.
Pay Ending Date
The last day for which the check pays.
2.
Current Week's Figures
The top line the entire way across is for
the current week's calculations of earnings, taxes, and deductions.
3.
Year-to-Date Figures
The bottom line shows your year-to-date
earnings and taxes.
4.
Earnings (Gross)
Top Line - Total earnings during the week
(includes wages, tips declared, and other
miscellaneous earnings).
Bottom Line - Year-to-date earnings.
5.
Federal Tax
Top Line - Withholding tax deducted, based
on the gross wages plus tips declared for
the current week.
Bottom Line - Year-to-date federal tax.
6.
F.I.C.A.
Top Line - The amount deducted for Social
Security tax based on the gross earnings
including tips for the current week.
Bottom Line - Year-to-date F.I.C.A.
7.
State
Top Line - The amount deducted for any
state tax.
Bottom Line - Year-to-date state tax.
8.
Disability
Top Line - The amount deducted for any state
disability insurance tax in New Jersey, New
York, and California for the current week.
Bottom Line - Year-to-date disability tax.
9.
Local
Top Line - The amount deducted for any city
or local tax for the current week.
Bottom Line - Year-to-date local tax.
67
�YOUR PAYCHECK
Code
Title of Column
Explanation of What Column Contains
10.
Deductions
The total amount of all other deductions
listed below under "Description."
11.
Net Pay
The result of subtracting all taxes (#5,
6, 7, 8, and 9) and all other deductions
(#10) from the total earnings ( #4).
12.
Earnings Description
The types of earnings paid or valuations
credited for tax purposes. Could include
any or all of the following:
Regular - Hours worked times the rate
(include overtime hours).
Overtime - 1/2 the overtime hours times the rate.
Dollar Adjustment - Amount added to this pay
to correct prior pay for retroactive pay
raise or for split shift premium or other.
Tips - Declared
Holiday - Rate times holiday hours.
Vacation - Rate times earned hours.
13.
Earnings - Hours
The number of hours worked in each particular category shown to the nearest hundredth
hour.
14.
Earning - Current
Total$
The amount earned or credited in each particular category (regular hours times the rate,
1/2 overtime hours times the rate).
15.
Earnings (No Title) Year-to-Date Total
The amount earned or credited in each particular category this year-to-date.
16.
Deductions Description
Could include any or all of the following:
Tips - Declaration to of fset earnings
credited for tax purposes.
Dollar Adjustment - Amount deducted from
this pay to correct prior pay or other.
Garnishment
Advance
Stouffer's Health Benefits Program
United Way
U.S. Bonds
Vacation
Holiday
Miscellaneous
17.
Deductions - Current
Total
Total of deductions for each description.
68
�YOUR PAYCHECK
Code
Title of Column
Explanation of What Column Contains
18.
Amount of Check
Net weekly wages after all deductions.
SAMPLE PAYCHECK
H- 718249
H002
STOUFFER HOTELS
DIVISION OF THE STOUFFER CORPORATION
:~OT GOOO r oe- Ov E~ '6 Xl 00 QQ- AF''TE R 60 OA Y
S1
CHECK DATE
PAY
TO THE ORDER OF
CHECK
AMOUNT
Your Name Here
****7)J2
1120
0054 0540 OlA
999 99 999
6-103
411>
7l8L49
H
OSPITALITY BEGINS WITH U
I
I
I
I
I
I
I
I
I
I
I
I
I
Could also inclu
Attachrrent.
uld also inclu
tilers; See Atta
69
See
�MONTH 2 - Week 4:
EO:
OTHER EMPLOYEE BENEFITS
VESL:
EO:
TIPS
Other Benefits
COMPLEMENTARY ROOMS PROGRAM (see page 71)
Vocabulary
complimentary
25 % food and beverage discount
anniversary date of employment
room reservations
Dialogue
Pia:
Where do you stay on your vacation?
Dave:
At the Westchester Hotel in New York.
Pia:
Do you have to pay?
Dave:
No, it's complimentary. I've been working
here for more than a year.
FREE MEALS
Breadfast, lunch, and supper are free to employees who
are at work.
Dialogue
Darlene:
Let's go to lunch.
Noy:
It's a good idea.
Darlene:
It's free.
How much does it cost?
EMPLOYEE RECOGNITION PROGRAM (see page
-· )
Dialogue
Chuck:
Congratulations Kane! You were selected
EMPLOYEE OF THE MONTH.
Kane:
Thank you.
Chuck:
Will you take your sister out to brunch?
Kane;
Yes, next Sunday, at the Havilland's.
70
�COMPLIMENTARY ROOMS PROGRAM
As a means of conveying the Company's appreciation for the part employees play in
contributing to the successful operation of our hotels, the Company will offer a
complimentary rooms program to Stouffer Hotel employees and their . immediate family
members traveling with them.
Room reservations are subject to space availability and must be made at least 14 days
in advance of the arrival date. Reservations are to be made through the Personnel office
at Bedford Glen.
All hotel employees with one or more years' of service will be provided complimentary
rooms, providing space is available at the requested hotel. In addition to complimentary rooms, all employees will be provided a 25% food and beverage discount.
The number of nights an employee can stay in the hotel without charge is based on the
amount of time he or she has worked for Stouffer's. All periods of employment are
counted when adding up the total years of service with Stouffer Hotels. An employee
earns complimentary rooms after being on the payroll one year. Complimentary rooms
cannot be accrued or carried over from year to year. In case of an employee who left
the Company and was rehired by the Company, the twelve-month period for using free
accommodations begins on the anniversary date of the employee's re-adjusted date of
hire.
The discount applies to the number of rooms required by members of the immediate
family. Spouse and their children traveling with the employee are granted the same
benefits, even if additional rooms are required.
If additional rooms are used for parents, brothers, sisters, or other relatives accompanying the employee, they will be charged 50% of the regular room rate and receive
no discount on food and beverage.
This complimentary rooms policy does not apply at the following hotels: Denver Inn,
Riverfront Towers, Somerset Inn, or the University Inn. Also, no employee room requests will be honored at Anacapri or Lauderdale Surf from December 15 through Easter
of each year, no employee requests will be honored at Pineisle from April 1 through
September 1 of each year, and no employee requests will be honored at The Alamos
from January 1 through April 15 of each year.
Employees who have not completed one year of service will be allowed a 50% discount
at participating hotels.
71
�EMPLOYEE
REGOGNITION PROGRAM
"EMPLOYEE OF THE MONTH"
Each month, the staff at Bedford Glen will select an "Employee of The Month".
The employee will chosen based on the following criteria:
-pleasant, friendly attitude with Stouffer's employees and
staff as well as hotel guests.
-performs their job efficiently.
-willing to help other departments when needed.
-comes to work on time and with few absences.
-a true asset to the hotel.
The "Employee of The Month" will receive a $50.00 savings bond and brunch for two
in Havilland's.
At the end of every year, we then choose the "Employee of The Year" who will receive
a vacation at another Stouffer Hotel.
72
�MONTH 2 - Week 4
VESL:
(continued)
Tips
Vocabulary
checkout
dollar bill
under ashtray
on the tv
on the pillow
on the bed
with a note
ask
What i f
Grammar:
every
morning
usually
leave it
alone
occupied
supervisor
leave alone
if conditional
adverbs of frequency:
preposition: on
if
American
Chinese
Japanese
usually
Dialogue
Darlene:
If the room is occupied, leave the
money alone.
Lamdoum:
What if its a checkout?
Darlene:
If its a checkout, the money's a tip.
73
�MONTH 3 - Week 1:
ACCIDENTS AT WORK - WORK HABITS
Accidents at Work
Procedures:
1.
2.
3.
Report the accident to the supervisor immediately.
Personnel Department/Security Department will
determine the medical attention required.
Fill out an accident report as soon as possible
for all accidents.
Vocabulary
emergency
get an ambulance
call the police
hurts
broken
heart attack
stroke
very sick
can't breath
shock
Grammar:
Materials:
get a doctor
don't move
help me
hospital
sprained
fell
can't walk
can't move
bleeding
wounded
fire
get out
call the fire department
call the nurse
get a stretcher
get a blanket
get a bandage
can't see
choke
imperatives, modals "can", "have to", future tense
pictures of human body and first aid items,
vocabulary
Dialogue 1
Lisa:
What's wrong?
Piou:
I fell, and my back hurts.
Lisa:
Can you get up?
Piou:
No, I can't.
Lisa:
Don't move.
I am going to call the supervisor.
Dialogue 2
Darlene:
Emergency!
Get Security!
Chuck:
What happened?
Darlene:
Susan got a shock.
She can ' ·t move.
74
�arts of the Body
\._-------shoulder
back
knee - - - - - - - - - - - - - - - - leg
toe
foot
- - - - - -- - - -- -
75
�.
hair
;•
--- - - - -
forehead
eyebrow
eyelashes
eye
nose -
cheek
thumb
lip
w ri st
te et h
f in ger
76
/
�,side Your- Body
(
\
Gall B ladder
l
La rge Intest ine
Cu
Sma ll Inte sti ne
77
�SAFETY
Safety is extremely important. Wipe up spills immediately. Do not attempt to
operate any piece of equipment until you have received full instructions and
know how to operate it properly.
Remember to say "Passing, please" in congested areas to avoid accidents.
Report any unsafe conditions to your supervisor immediately so that accidents
can be avoided.
Be careful in handling china. Breakage not only costs the hotel a lot of money,
it can also be dangerous. A flying piece of china can easily cut someone or
land in food being prepared.
Always keep to the right in aisles, hallways, stairwells and other areas of the
hotel. Enter to and exit from doorways staying to your right and using the door
to your right. This is a must!
Guest Accidents
1.
An accident involving a guest in any area of the hotel should be immediately
reported to the supervisor who will then contact the Security Department.
Should the accident be serious enough to require any type of medical
attention, the Personnel Department and/or the Security Department will
take the necessary action.
2.
Guest property damage accidents should be reported immediately to the
supervisor who will, in turn, notify the Security Department.
3.
In the instance of damage or soiled clothing resulting from a server's
accident, the supervisor must be informed. The supervisor will advise
the guest as to how the cleaning bill should be processed.
Employee Accidents
Any employee who is injured on the premises must report the accident to his or
her supervisor immediately, regardless of the degree of the accident. The
Personnel Department and/or the Security Department will determine the medical
attention required, and will take appropriate action. An accident report must
be completed as soon as possible for all accidents.
78
�MONTH 3 - Week 1
(continued)
Work Habits
Vocabulary
lazy worker
late
messy
moody
not dependable
unreliable
forget
unpleasant
hard worker
on time
clean/neat
goon-natured
dependable
reliable
remember
pleasant
Grammar:
should, comparative:
Materials:
stick with it
give up
efficient
wasteful
careful
careless
cooperative
uncooperative
er, more, est
flashcards, pictures of one or more workers to
illustrate charachteristics, picture of What's
wrong here
CONVERSATIONS
Kane to her Supervisor
1.
Do I work hard?
1.
Do I take long coffee breaks?
2.
Yes, you do.
2.
No, you don't.
1.
Do I come on time every day?
1.
Do I learn new things?
2.
Yes, you do.
2.
Yes, you do.
1.
Can I have a raise?
2.
Yes, you can.
LlSTEN TO THE STORY
,
WR,ITE SENTENCES ABOUT KANE
1.
got promoted
2.
a good job
3.
a raise
4.
happy
5.
his wife
6.
work hard
79
�MONTH 3 - Week 2:
EO:
EMPLOYEE'S RIGHTS AND RESPONSIBILITY
VESL:
TAKING BREAKS - DAYS OFF
*****
EO:
Employee's Rights and Responsibilities (see page 81)
1-Review "Open Door Policy" page
2-Solicitation and distribution
3-Appearance
4-Attendance and punctuality
5-Identification
6-Work rules
Dialogue 1
Judy:
You look nice.
Pia:
Yes, it is.
Is it a new uniform?
Darlene gave it to me yesterday.
Dialogue 2
Dave:
Where is your name tag?
Noy:
Oh!
Dave:
Please wear your name tag all the time.
I think that I left it in my locker.
Dialogue 3
Chuck:
You forgot to punch in.
Lamdoum:
I'm sorry.
Chuck:
Here is your time card.
Lamdoum:
Thank you.
80
Please give me my time card.
�RIGHTS & RESPONSIBILITIES
Employees will not be disciplined or terminated without a just cause. Please feel free
to discuss any problems regarding discipline or your employment with your supervisor
or department head. The Personnel staff will be available to assist you with employment problems whenever necessary.
OPEN DOOR POLICY
Stouffer's is proud of its problem solving procedure and policy. This policy says that
Stouffer's will provide clear and open channels through which every employee will be
given the fullest opportunity to obtain a satisfactory solution to work related problems.
Again, the Personnel staff is available to assist you with this process. Please refer
to "Stouffer's Open Door Policy on Problem Solving" which is in your possession under
separate cover.
SOLICITATION AND DISTRIBUTION
Non-employees are not permitted to solicit or distribute literature for any purpose
on Company property at any time. Solicitation or other organizational activities
in the interest of any organization are not permitted by any employee during the working
time of the employee doing the soliciting or being solicited. Employees are not
permitted to distribute literature of any kind during working time in the working areas.
APPEARANCE
Your appearance is a direct reflection on you, your department and Stouffer's Bedford
Glen Hotel. We expect our employees will be neatly groomed with clean and pressed
uniforms (or personal clothing). Clean and comfortable shoes should be worn and only
personal jewelry such as wedding rings, service pins and watches. Your supervisor will
advise you of specific regulations pertaining to your department.
ATTENDANCE AND PUNCTUALITY
It is expected that our employees will be on time for work and maintain a satisfactory
attendance record. Adequate coverage must be maintained so that the needs of our guests
can be met. If unforseen circumstances warrant that you be late for work, it is your
responsibility to notify your supervisor and inform him/her of your expected arrival
time. In the event you should be absent from work, please notify your supervisor
before the start of the shift and each consecutive day that you will be unable to report.
IDENTIFICATION
All of our employees are supplied name tags and are required to wear them at all times
while on duty.
WORK RULES
Employees are expected to know their work schedules and work hours. Please punch in
your time card at the scheduled time, in uniform and ready for work, and punch out your
time card when your shift is completed. The Stouffer policy does not permit the hiring
of relatives at the same hotel.
81
�MONTH 3 - Week 2
VESL:
(continued)
Taking Breaks
Review:
food, employee cafeteria
Vocabulary
bathroom
ladies
lunch break
water bubbler
think
coffee break
employee cafeteria
choose
men's
get back to work
Grannnar:
only, imbedded sentence--I think that's ...
Materials:
pictures of food, pictures of places for meals,
tour of employee's cafeteria
Dialogue 1
Phonh:
Excuse me.
Pia:
Yes?
Phonh:
This is a line.
Pia:
Oh.
Phonh:
That's OK.
I'm sorry.
Dialogue 2
Noy:
Excuse me.
Lisa:
Yes, but no one's sitting over there.
Noy:
Thank you.
VESL ;
Is someone sitting here?
Days Off
Vocabulary
Weekend;
went shopping
watched TV
went to a movie
went to the park
went to the beach
like to
out sick
that's too bad
played basketball
played ping pong
played games
82
stayed home
what's the matter
played soccer
played tennis
played cards
went swimming
�MONTH 3 - Week 2
VESL:
(continued)
Days Off
(continued)
Family status:
married
single
divorced
widow
widower
son
daughter
husband
wife
aunt
uncle
niece
father
mother
in-law
brother
sister
cousin
nephew
visited my
vacation
mistake
last weekend
holiday
I think
next weekend
Grammar:
review "wh" question, past tense, future tense,
this, that, these, those.
-Who is that?
-Where do you live?
-How long have you lived there?
-How long have you been working here?
-What's your name?
Dialogue 1
John:
Hello.
What's your name?
Tuan:
Tuan Tran.
John:
I'm John Smith.
Tuan:
I'm a steward.
John:
I'm a bus boy.
Tuan:
Oh!
John:
Do you live in Lowell?
Tuan:
Yes, on Salem street.
John:
On Market street.
get back to work.
Tuan:
See you later.
John:
Bye!
What's yours?
What do you do?
What do you do?
83
Where do you live?
Oh, time's up.
Got to
�MONTH 3 - Week 2
VESL:
(continued)
Days Off
(continued)
Dialogue 2
Frank:
Hello Thanh.
How are you?
Thanh:
Fine, thanks.
Frank:
Not bad.
Thanh:
Frank, this is Quang.
Frank:
Pleased to meet you Tuan, I'm Frank.
Thanh:
Excuse me, Frank.
Frank:
Oh!
Quang:
That's OK.
And you?
Sorry Quang.
84
His name is Quang.
Not Tuan.
�MONTH 3 - Week 3:
EO:
DISCRETIONARY PROCEDURES
VESL:
TALKING TO FELLOW WORKERS
*****
EO:
Disciplinary Procedures
(see page 87)
Vocabulary
departmental rules
hotel rules
repeated offenses
suspension
discharge
disciplinary actions
violation
corrective measure
verbal warning
written warning
Dialogue 1
Where are you going Kane?
To the guest lounge.
Please don't do that. It's not
authorized.
Piou:
Kane:
Piou:
Dialogue 2
We must observe hotel safety regulations.
Yes, I know. It's good for us.
That's right. Violation of hotel safety
regulation is also an offense.
Yes, it also can lead to dismissal.
Chuck:
Noy:
Chuck:
Noy~
VESL:
Talking to a Fellow Worker About Social Activities
During a Break
Vocabulary
weekend
this weekend
last weekend
stay home
go shopping
Grammar :
Materials:
go to the park
watch TV
go to the movies
play soccer
play baseball
sew a dress
knit a sweater
have a party
play football
past tense, future tense
pictures of leisure activities
Dialogues
Deng;
Lisa:
Deng:
What are you doing next weekend?
I am staying home. And you?
I am going shopping.
Mary;
Nouphit:
Mary:
Nouphit:
What did you do last weekend?
I stayed home. And you?
I went to the park.
ummmm.
85
�MONTH 3 - Week 2
VESL:
continued
Asking for Property - Acknowledging a Mistake
Vocabulary
Grammar:
Materials:
-
gloves
umbrella
mistake
jacket
coat
sorry
raincoat
sweater
book
boots
possessive pronouns: my, your, his, her, our, .
their, this, that, these, those
items of clothing
Read and proctice.
Im 50rry.
Excuse rne.
1hi5 i~t
I thinK thats m~
YOJR jac.kt.
I thinl\ lmMe. a
This is MY j~&t.
rr{1$laKe.
j&.l<Gl.
·. ~
The ~c..er.e . :John
~
ta\<es Satt~•s
pel'\
!
6rd wa\Ks~.
i
- ---··-
·-·- ··-·-
�RIGHTS & RESPONSIBILITIES
Employees a r e not permit ted in tmassigned -areas of the Hotel unless directed to those
areas by the ir supervi sor . Use o f of f ice, public area and guest room telephones i s
not permitted . Coin operated telephones are provided for employee use in a desi gnated
employee area. No personal telepho ne call s will be accepted for an employee unless .it
is an emergency call. Employees should not be on the Hotel premises more than½ hour
before or½ hour a f ter their assigned shift.
·
For the convenience of our guests, please use service elevators when transacting
business and please use the restrooms designated for employees only. Hotel recreationa l
facilities are for guest use only and not for the use o f employees.
Friends and/or relatives are not allowed in the Hotel while you are on working hour s .
If after work transportation is being provided, kindly ask those persons to wait ou t side the Hotel.
DISCIPLINARY PROCEDURE
The focus of our disciplinary procedur e is to correct present problems and prevent fut ur
ones. Violations of departmental or hotel rules will result in disciplinary action
as a corrective measure. Disciplinary action may include counseling, verbal warning,
written warning, or in cases of ·severe or repeated of fens.e s, suspensiox:i or discharge.
Whenever possible, oral notice of problems you are having in your job performance or
in following hotel or department rules will be given before more serious measures are
taken.
There are various offenses which cannot be tolerated and may be cause for dismissal.
These violations include but are not limited to:
1.
2.
3,
4.
5.
6.
7.
8.
9.
10.
11.
Posession of illegal drugs, firearms, or alcoholic beverages while on hotel
premises.
Stealing from guests, hotel property or fellow employees.
Falsification of time card or payroll i nformation(you must punch your own time
card).
Entering a guest room for any reason other than hotel business without authorization
Reporting to work or being on duty while under the influence of intoxicants or
drugs.
Any form of physical violence, fighting, arguing or horseplay with a guest, anothe r
employee or any person while on hotel property.
Utilization of guest rooms or lounges while ·on duty.
Unautho r i zed presence on hotel property.
Falsif ication of employment applications.
Insubordinat ion
Destruction of property belonging to the hotel, guest, or employees.
Other offenses which are serious and could ultimately lead to dismissal include
are not limited to:
1.
2.
3.
4.
5.
6.
Poor work performance.
Smoking in an unauthorized area.
Abuse of sick leave policy.
Excessive unauthorized absenteeism.
Violation of hotel safety regulations.
Use of profane language.
90
but
�MONTH 3 - Week 3: . EMPLOYEE SERVICES, PERFORMANCE REVIEW. PROMOTION/
TRANSFER, CUT BACK IN HOURS - LAY~OFF AND
TERMINATION
EMPLOYEE SERVICES (see page 92)
Vocabulary
personnel department
personnel files
employee newsletter
employee activities
intramural sport
Grammar:
recreational function
social function
holiday party
summer picnic
If and When conditional
Negative question
Dialogues
1)
You'll play soccer this Saturday, · won't you?
Sinh:
2)
Peter:
Yes, I will if I can find a ride.
Scott:
You didn't go to the picnic last Sunday?
Lek:
No I didn't.
I wasn't feeling well.
91
�EMPLOYEE SERVICES
PERSONNEL DEPARTMENT
The Personnel Staff is available to assist you at any time during the course of your
employment at Stouffer's Bedford Glen Hotel. Among other topics, the Personnel Staff
can discuss with you policies and procedures, benefits, wages, performances reviews,
transfer and advancement opportunities and any problems regarding your employment.
Please feel free to use these services available to you.
ACCESS TO PERSONNEL FILES
You are free to review the contents of your personnel file with your supervisor and/or
the Director of Personnel. You are also free to submit to. the Personnel Office any
written documentation regarding your employment you wish to have entered into your
file.
EMPLOYEE NEWSLETTER
A newsletter about Stouffer's Bedford Glen Hotel and our employees is published monthly.
Suggestions for stories and comments should be forwarded to the Director of Personnel.
Any employee interested in becoming involved wtth the publication should contact the
Personnel Office for information.
EMPLOYEE ACTIVITIES
In recognition of the hard work of our employees, Stouffer's Bedford Glen Hotel will
periodically arrange recreational and social functions. These functions may include
a Holiday party, Summer picnic, as well as intramural sports leagues.
92
�MONTH 3 - Week 3
(continued)
PERFORMANCE REVIEW
Vocabulary
Probationary review is conducted by the immediate supervisor
after the completion of the 2-month probationary
employment. (see page 37)
-performance
-performance
-performance
-performance
-termination
has been outstanding
has been good
is marginal
has been poor
Annual Evaluation Report is conducted by the immediate
supervisor every year around the anniversary date of employment.
(see page 95)
-quality of work
-quantity of work
-job knowledge
-attitude toward work
-attitude toward others
-personal qualifications
-capacity for development
Grammar:
present perfect tense:
"has been", "have been"
Dialogue
Peter:
You have been working here for 2 months.
Hanh:
Yes, I know.
Peter:
Here is your probationary review.
Hanh:
Please explain it to me.
Peter:
I'd be glad to. Your performance has been good.
I'll recommend an increase from$
- - - to$- - for you starting next week.
Hanh:
Great, thank you.
Peter:
Please sign your name here.
Hanh:
OK.
93
�MONTH 3 - Week 3
(continued)
PROMOTION/TRANSFER
Vocabulary
good work
dependable
better salary
Grammar:
third shift
bus boy ·
good English
infinitives with indirect object and want
Dialogue
Peter:
You do very good work.
Tong Sai:
Thank you.
Peter:
I want to offer you a job on the night
shift. The pay is better. Its$
---
Tong Sai:
That's great.
me to start?
Thank .you.
When do you want
CUT BACK IN HOURS. LAY-OFF. TERMINATION
Vocabulary
lay-off
let you go
fire
warning
give notice
cut-back
no work
slow season
temporary
start up again
Grammar:
conjunction: but
adverbs: really, just
Dialogue
Peter:
Hanh, I'm really sorry.
your hours.
Hanh:
Did I do something wrong?
Peter:
No. You do good work. We just don't have
enough customers. We'll give you more hours
as soon as we can.
Hanh:
That's difficult for me.
enough customers".
TERMINATION NOTICE:
We have to cut back
But I understand "not
Employees are requested to give a 2 week
notice in writing to their immediate
supervisor in case of self termination or
resignation.
94
�EVALUATION REPORT FORM -WAGE EMPLOYEES
Date
Accomplished
FORM PROCESSING STEPS
l.
2.
3.
· 4.
Bookkeeping or Personnel completes history section and forwards form to Deportment Head.
Deportment Head forwards form to Supervisor.
Supervisor completes it and forwards the form to Deportment Head.
Unit Manager or Deportment Head comments and approves or disapproves wage or other
change, returns the form to the Supervisor.
S. Supervisor holds review session with employee, and returns form to Deportment Head.
6. Review information is entered on Progress Cord by Supervisor.
7. Form is returned to Bookkeeper or Personnel.
HISTORY
Unit _ _ _ _ _ _ _ # _ _ _ _ _ __
Department _ _ _ _ _ Evoluator _ _ _ _ _ __
Employee Name _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ # _ _ _ _ _ _ _ _ _ _ _ __
Date of Hire _ _ _ _ _ _ Current Job Class _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
Type Evaluation: Annual
6 Mo. _ _ __ Other _ _ _ Lost Evaluation
Period This Evaluation _ _ _ _ _ to _ _ _ _ _ _ Tardinesses _ _ _ _ _ _ _ _ _ _ __
Absences _ _ _ _ _ (Excused _ _ _ , Illness ___ , Unex, _ _ _ )
Current Rote $ _ _ _ _ Lost Iner,$
on D a t e - - - - - - - -
CHANGES
Proposed Increase $ _ _ _ to$ _ _ _ Effective Date _ _ _ _ _ _ _ _ __
No Iner.ease Proposed - Reason _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
Other Changes Proposed _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ __
Approved _ _ _ _ _ _ Disapproved _ _ _ _ _ Signoture _ _ _ _ _ _ _ _ _ __
-
EMPLOYEE'S COMMENTS
Signature _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Date _ _ _ _ _ _ _ __
SUPERVISOR'S COMMENTS AND RECOMMENDAT IONS AFTER DISCUSSION WITH EMPLOYEE
-
Si9nature _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ Date _ _ _ _ _ _ _ _ __
UNIT MANAGER'S OR DEPARTMENT HEAD'S COMMENTS
\
Signature
Date
. Signature
Date
95
0-72 Rev. 0/ 77
Page 1 of 4
4
�··· -
-- - -
~
C
0
Where* appears utili ze Stouffer Management Control Systems
forrn s, schedules, ratings, summar ies etc. if pertin ent to the
L
departm and job being evaluated. These wi ll provide
ent,
detail ed item s fo r scrutiny. A listing of these is at the
top right of thi s form.
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Management Control Sy stem Forms: San is
talion Control -K itchen, Pantry. Assignmen:
Schedu le Control- Hou sekeeping. l aundry,
Banquet S ice, Kitchen. Banquet Room
erv
Service Plan and Schedule Contro l.
C
(continu~d 011 nex t .
:,
0
lOO'li 90% 80% 70% 60% 50% 40% 30% 200,;, IO% 0%
CO MM E
.NTS AND EXPL MAT! ONS
A. QU AL IT Y OF W
ORK
I. Products and performance meet
Stouffer Standards.*
2. · Methods meet Stouffer Standards.*
3. Mee ts safety standards.*
4. Meets san itation standards.*
5. Meet s hou sekeep ing standards.*
6. Profit con scio us.* (Breakage,
porti ons, en ergy, etc. }
7. W
orks with mi nimum of supervision
to att ain optimu m results.
8. Asks questions of supervisor
when necessary .
e
"'U ANTITY OF WORK
l. Work accomp lished meets production
goals , schedules and timetables
con sis tently .*
2. Uses work simplifica tion to accomplish
most work in lea st time. *
3. Plans ah ead and makes advance preparations.
4. Is able to pe rfo rm tasks with in specified
time li mits.
5. Work s quietly and does extra work
as im e allows .
C. JOB KNOW LEDGE
I. Is perce ptive of overall department
an d own job and what is necessary
to acc omplish requirements.
2. Kn ows own job thoroughly.*
3. Kno ws oth er stations and is willing
and abl e to work them.
4. Can distingui sh top qual ity as per
standard s* and works toward that goal
in all are as of job.
,d
Z -:E?,:
....._
�-
:
Coffee Service Plan and Schedule Control. Banquet Meal
Service Schedule Control. Hotel Performance ReviewsHr· ~keeping. Greeting the Stouffer Guest. Housekeeping
·I Assignment Control. Housekeeping Daily Plan.
01,. _as developed.
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D. ATTI TUDE TOWARD WORK
l. Attendan ce .
2. Pun ctual ity.
3. En ergetic, enthusiastic, posit ive,
op timi stic.
4. Wo rks well under pressure, adapts
pace, i s ca lm .
5. Willi ng ly assumes additional responsibi lit y.
6. Willin gl y adapts to change and new methods.
E. ATT ITUDE TOWARD OTHERS
1. Is smil ing and fr iendly to coworkers,
sup ervisors, guests, suppliers, etc .
2. Is help fu l to other employees
and supervi sors .
Co op erat es with oth ers.
4. Take s directions willingly.
5. Acc ep ts co nstru ctive critic i sm well
and tries to imp rov e.
-
-
-
F.
PERSON AL QUALIFICATIONS
I. Meets dress and appe arance st andard s.
2. Mee ts good hy giene and cleanl iness
stan dards.
3. Ha s ph ysical strength, energy, stami na
and vit ality for the job.
4. Has ate per a ent that is suited
to the ]Ob .
5. Has in itiative - assumes responsibi l ity.
G. CAPACITY FOR DEVELOPMENT- Optional
1. Shows desire to learn.
2. Has proven ability to learn .
Ha s shown leadership cap abi li ties.
Has shown ab ili ty to assume
responsibility wi sely . .
'
COMME NT S AN 'EXPLM A -IONS
·D
�IMPROVEMENT PROGRAM
Suggestio_s and Commitment From Employee and Supervisor
n
To Be
Accomp.
By Date
A. QUALITY OF WORK
(Products, Results, Meth ods, Safety,
Housekeeping, Cost / Asks Questions)
.
.
B. QUANTITY OF WORK
(Am ount, Timing)
C. JOB KNOWLEDGE
· (Present job and others)
D . ATT ITUDE TOWARD WORK
(Attendance, Punctua Iity, Energy,
Posit ive Approach, Pressure)
E. ATTITUDE TOWARD OTHERS
(Friend li ness, Helpfulness, Cooperation,
Ta king Direction)
F. PERS ONAL QUALIF ICATIONS
(Dress & Ap pe arance, Hygiene & Clea nl iness,
Strength & Sta mi na, T emperoment, Initiative)
G. CAPACITY FOR DEVELOPMENT
(Desire & Ability to Learn, Leadership,
Responsibility)
Pae4of4
9
Follow up
Dates
..
· Tes
Repo.rton former lmproveme.nts
Acco mp I i shed
No
�(
MONTH 3 - Week 4:
GENERAL REVIEW - INDUCTION CHECKLIST
INDUCTION CHECKLIST
As part of our orientation process, it is important tha.
t
you receive and understand the following information:
W 4 forms
Health Insurance Information
Your Rights and Responsibilities
Open Door Policy on Problem Solving
Affirmative Action Statement
General Personnel Information
I have received my employee handbook and agree to abide by th~
rules and regulations outlined in the handbook.
Employee Signature
Personnel Representative
96
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Vocational English as a Second Language (ESL) and Employment Orientation for the Stouffer's Bedford Glen Hotel, [1982-1983]
Subject
The topic of the resource
Bedford (Mass.)
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Occupational training
Social service
Unemployed--Services for
Description
An account of the resource
The curriculum for the Stouffer’s Bedford Glen Hotel was designed especially for the housekeeping department employee orientation and English as a second language. The main objectives focus on the hotel overview, its hours of operations, and room attendants; employee personnel policies; and an overview of their union rights and interpersonal relationship within the environment.
Creator
An entity primarily responsible for making the resource
Pho, Hai B.
Pho, Lan T.
Seeler, Joan DeWitt
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
98 p.; 27.5 x 21.6
Language
A language of the resource
English
Type
The nature or genre of the resource
Text
Identifier
An unambiguous reference to the resource within a given context
uml1_b01_f47_i001
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Bedford, Massachusetts
1980-1989
Documents
Stouffer's Bedford Glen Hotel
-
https://d1y502jg6fpugt.cloudfront.net/37070/archive/files/f9776981de50731835662a2c218d49a3.pdf?Expires=1712793600&Signature=ZOYNNAWDFgu95BksJHH9OTOL1DYapQ6TVBizd7S4YVVym6sR9f%7EcbRzy0TxvczEZL3nCZ3emA8oFu8fu5esW5VUSvky-KhTC4KlWB6bm7m-nckh1mpzq6rNl%7EgB28bOjmrJdX-DIHi1JdSozItMhYh0P2kb8kw5VSZgJ8q6j-X320T41VeCGiidNebmmfGeNLkYzkHWxGO818HVTzb14HrB6iTsu76b15ssbuCYCyiS4TPBHZsMvov3nlREdqjxpRGI4L%7EXZi1al%7EyDfeCtZd1ojkFPsRrlB1%7EUSdhzD6v1t5djy5t84yvnvZbBQ9CDnG%7EkoM9cUcIKMPl3AXSlxYg__&Key-Pair-Id=K6UGZS9ZTDSZM
7a8845c3c91e1be5b67f1891a05fd227
PDF Text
Text
.-Yra. n::,por-+o._+iDn
Test
.
-
.
/.
.-rt., -
3.
/ Ttt-
~ Tu_ bus -fn wDf'~ .
b. f-k_ ocs +re_ bus fo wo~·.
c. f-}e_ ct_,kes '-1-k bu.s iD wof'k, .
a. +-le..
to -+h.
nu.YYJG
of a -Im,~
CDrr,fo..ny.
Ye5 No
6-
l.
a. The_ bciok he/o~s -fo he. .
6. th_ book. beloYfjs 7D him.
·c. --r1Y_ .book_ be.lon:f -fo h,<5.
the. o,~J-e..r- of my
mo+hu-- 15
Yes
my
No
aunf.
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Test to measure student understanding of public transportation, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
A handwritten test to measure student understanding of the transportation system as well as their grammer. Most of the questions are answerable by choosing yes or no. Other questions are about which subject is appropriate to use and which action is appropriate to use in the sentence.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f43_i006
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
-
https://d1y502jg6fpugt.cloudfront.net/37070/archive/files/a0d1d7de8549cf8ef608fe007f03e945.pdf?Expires=1712793600&Signature=OB-8ppLL5qB1MRVYIxcXKk5mDh-D0TKwryaxCSA25nzsDVxkjuqdKk81Ix2ZUMQsBsSW6vkmF3Xwk%7E1r5fQRtbuZwcV-P%7E6ktpB53chIpgLlcyDwZbdZgK53nwHEW%7EPU4O8IqXAkVNujUOf-ek0DbR1sP7aSTqPiqk3hsLX7hBun0ngx9oe-5HgGDcZYRwK5BwvLsspBXC6viuJgJdN13l9gZxb9F7NutgPiNL-kJ94nkYcvPZLtfli19cJmP700A5DKyZDmOZvsmpRXVq74MONMN87UXZpWSWV8Vtx382neysEaXdIGKP63QAzqY09cJnEiRRwV2a6L124lsZ0QFw__&Key-Pair-Id=K6UGZS9ZTDSZM
1d719dce63db955bf7527b2e138be63f
PDF Text
Text
SURVIVAL ESL
Text:
A New
Start: A Functional Course in Basic Spoken English
and Survival Literacy
WEEK 1
I.
II.
Meeting People (Units 1-4)
A. Greeting
Hello.
Good morning (afternoon).
How are you?
Beginning of firz t and subsequent t lasses.
Reciprocal nature of greeting.
B. Leavetaking
Goodbye.
See you on (DAY).
See you at (TIME).
Vocab: tomorrow, (some) days of the week
End of first and subsequent classes.
Reciprocal nature of leavetaking.
Confirm arrangements for next class.
C. Introducing
1. Oneself
I'm ••••
2. Other people
This is. • • •
\
Pleased to meet you.
Fir8t meeting and subsequent arrival of new students.
Establish awareness of others.
D. Giving name and spelling it
My name is .••.
Can you spell it, please?
Vocabs initial spelling of names
Literacy: NAME, FIRST, MIDDLE, LAST
Numbers (Units 5-10)
A. Responding to personal information questions
How many ••• ?
What's your ••• ?
Vocab: simple numbers (l-10), simple objects,
telephone number, Soc. Sec. number
Fill out forms.
Literacy: NUMBER, TELEPHONE NUMBER, SOCIAL
SECURITY NUMBER, 1-10
B. Simple instructions
�C.
D.
E.
F.
Pick ••• up.
Put ••• down.
Open ••••
Close •.••
Vocabulary of classroom instructions.
Offering something
Do you want ••• ?
Here you are.
Vocab: food, beverages
Distinction between 'please' and 'thank you'
Counting
Vocabs 11-20, 30-100
Paying the fare - buses.
Paying in stores.
Literacy: 11-100, c, $
Calendar
Vocabs calendar - days and months
Li teracy1 DAY, SUNDAY, MONDAY, TUESDAY .," WEDNESDAY,
THURSDAY, FRIDAY, SATURDAY
JANUARY, FEBRUARY, MARCH, APRIL, MAY,
JUNE, JU~Y, AUGUST, SEPTEMBER, OCTOBER,
NOVEMBER, DECEMBER
Res ponding to personal information questions
What• s your ••• ?
Vocabs address, age
Fill out forms.
Literacy: NUMBER, STREET, CITY, STATE, ZIP CODE, AGE
WEFX 2
II I.
Requests and Instructions (Units 11-18)
A. Restroom signs
Public signs
Literacy1 RESTROOMS, MEN, WOMEN, HOT, COLD
B. Simple instructions involving position
In/On
Vocab: furniture and rooms in a house, cooking
utensils and ingredients
C. Requesting change
Do you have ••. ?
Currency
Literacy: PENNY, NICKEL, DIME, QUARTER, HALF
OOLLAR, DOLLAR
D. Making simple requests
Can I have ••• ?
Vocabs fruits, vegetables
Borrowing - what can and cannot be borrowed
Literacya ONIONS, APPLES, ORANGES, BANANAS, MELONS
CAR~OTS, MUSHRQ9MS, TOMATOES
�•
'
.
•'
•
E.
F.
G.
H.
Review of greeting, requesting, thanking, leavetaking
How much is it?
Vocabs food
Buying things in a fruit market.
Simple directions
Turn left/right.
Go straight.
Turn around.
Vocab: common personal objects, street signs
Int roduction to physical activity as part of the learning
process.
Literacys WALK, DON'T WALK. STOP. BUS STOP, TAXI,
LEFT, RIGHT, NO LEFT TURN, NO RIGHT TURN
Colors
Vocabs main colors of clothing
Buying articles - distinguishing by color and size.
Coloring object and pictures, to increase manual
dexterity, if necessary.
Literacys COAT, DRESS, SWEATER, BLOUSE, SKIRT,
SHOES, SHIRT, SLACKS, JACKET
Following directions
Vocabs 'take off', 'put on'
Making a folder: encouraging students to keep their
papers tidy, and see their progress as the course
develops.
WEEK 3
IV.
Further Requests (Units 19-26)
A. Requesting emergency assistance
Vocab: Help!, Emergencyl
Emergencies at home.
Report emergencies and get help.
Literacys HELP, EMERGENCY, FIRE, POLICE, AMBULANCE
B. choosing between alternatives
red or green?
large or small?
Vocabs colors (review), sizes
Buying articles and food.
C. Maki g a precise ~equest
i he ••• (s) on the left/right
the one(s) on the left/right
in the middle
Vocabs different parts of a shop
In a shop - enabling students to inspect before buying.
D. Requesting information about location
Where are ••• 7
Vocabs 1st ••• 10th
Store shopping.
Literacys UPf DOWN, PUSH, PULL ELEVATOR, STAIRS,
EN RANCE, EXIT, IN, 0UT
�•
E.
F.
G.
H.
Distinguishing by position
on the left/right of .•••
between
Vocabi more common objects, eating utensils
Setting a table.
Making a request
I'd like some ••••
Do you have any •.• ?
Can I have some .•. ?
Comparatives
Vocabi fresh, canned
Appropriate follew-up questions if articles not in stock.
Requesting information
Dialing 411.
Literacyi HOSPITAL, FOOD STORE, POST OFFICE
Responding to a re~uest
Can I borrow a •••.
I don't have a •••.
Borrowing things.
WEEK 4
v.
Quantities (Units 27-30)
A. Not unde·r standing
Excuse me.
I don't understand.
B. Quantities
How much?
How many?
Vocabi common quantities (pint, dozen, etc.)
containers
Literacyi PINT, QUART, GALLON, DOZEN, POUND,
OUNCE, CHEESE, HAM, HAMBURGER,
SHRIMP, RICE, CHICKEN, PEACHES
C. Basic numeracy
Vocab: shopping lists, price tags
Adding up bill and checking change.
Literacyi TOTAL, CHANGE
D. Checking the quantity
It's a little over/under.
In a store.
Review Units 1-30
WEEK 5
VI.
Mistakes and Apologies (Units 31-35)
A. Making an apology
�I'm (very) sorry.
Bumpi n g into someone.
Wrong number.
No change.
Awareness of when an apology is necessary.
B. Correcting a mistake politely
Excuse me ••••
Excuse me, I think this is wrong.
Mispronunciation of names.
Wrong change •
Distinguishing betweens
Excuse me (attention-getting), and
I ' m sorry (apology)
C. Not getting into line
Excuse me, is this the end of the line?
Coping with a stress situation.
D. Confusion of belongings
Excuse me, this is my/your ••••
Vocabs articles of clothing
Use of 'softening' forms I think ••••
E. What to do when not understood
VII. Position (Units 36-40)
A. Classroom reorganization
next to
under
opposite
Vocabs cclassroom furniture, personal belongings
Classroom as working space, not teacher's domain.
B. Using a slide projector
Sequencing instructions
Vocabs language of controls . (pJ ug·, , socket, button, etc.)
c. Slides of the town
Review of prepositions of place
What is that?
Where is it?
familiar places
Literacya BANK, SCHOOL, POLICE STATION, TRAIN STATION,
FIRE STATION, BUS STATION, OPEN, CLOSED,
CASHIER, CHECKOUT
D. Finding lost objects
I can't find ••••
Is it .• •• ?
Are they ••• ?
No , it i sn' t •
No, they aren't.
Vocabs small, everday objects (key, purse, wallet, etc.)
E. Hide and seek
Review of: Giving accurate directions
�Review of 1
prepositions of place
question forms and short answers
Vocabs common objects
WEEX 6
VIII.
Tea Making (Units 41-44)
Getting and carrying things
Bri ng ••••
Bring me ••••
Take •••• to (PERSON).
Vocabs equipment
B. Making tea
Vocabs Put ••••
Boi 1 ••••
Chinese style - transfers initiative to student.
c. Making tea (American style)
Before
After
Vocab: Fill ••••
Put ••••
Boil .•••
Classroom as a social place.
D. Labeling property
my/your
his/her
(PERSON)'s
Vocab: personal property
Information About People (Units 45-49)
A. Using a cassette recorder
Negative instructions& Don't touch ••••
Vocabs precise controls
first from the left
second from the right, etc.
Enabling students to work with recorders on their own.
B. Describing the characters in a story
Simple present, third person
Vocabs lives, works, has
Literacy: Sign (your name)
c. Question words
Who?
Where?
What?
Building up a simple social picture of the characters.
D. Giving information about oneself
Simple present, first/second person
Vocabs ~ome from ••••
A.
IX.
�E.
live with ••••
go to ••••
occupations
Taking interest in others in the group.
Differentiating between numbers in -~ and -.t.Y
Calling for a taxi.
Putting numbers in order.
WEEX 7
X.
Simple Daily Routines (Units 50-55)
A. Expressing time
My watch is fast/slow.
Vocab: early /late ·
fast/slow (watch)
times
Arriving at work.
B. Recognizing conventional signs and symbols (introduction)
Voca~s
li ne, circle~ . square, triangle
Dr awing things .
C. Describing the work routine of the characters
Review of ·simple present, third person
Question words When?
Vocabs leaves, arrives, get s home
times (review)
D. Describing one's own daily routine
Review of simple present, first/second person
Vocabs other everday activities
E. Asking questions
Auxiliary does in question forms
Review of s
When?
Where?
What (does he do)?
What (does he wear)7
Vocabs Review of Units 40, 41, and 46
F. Dates
What day is it ttoday7
What day was it yesterday?
Vocabs days of the week
months of the year
today
tomorrow
yesterday
Literacya Date, Day, Month (mo.), Year (yr.)
�WEEX 8
XI.
Names (Units 56 - 57)
A. Establishing what people should be called
(Please) call me ••••
Naming systems (discussion)
B. Filling in a simple form
Vocab a Personal information ·(name, address,
occupation, marital status, etc.)
Coping with different styles of form and methods
of obtaining the same information.
Literacya Marital Status, simgle, married,
widowed, divorced, separated, birth
date, date, occupation, Sex (Mor F),
signature
Review Units 31-57
WEEK 9
XII.
Food (Units 58-62)
A. Expressing liking and disliking
No, thanks.
Would you like ••• ?
I don't like ••••
What about ••• 1
Vocabs different foods in cafeterias
Cafeterias.
B. Choosing food and drink
Vocabs food, drinks
In a restaurant, snack bar, cafeteria.
C. Using a vending machine
Review of s Preference
black or light?
with or without 1
Vocab: slot, button
bite r acyi coffee, tea, sugar, light, extra,
coin return, black, chocolate
D. Following a reci pe
Vocabs instructions for simple cooking (put ••• , boil ••• )
ingredients
Preparing food in the ki ~ chen.
E. Ordering food
Review of 1 Request
Expressing disliking
Expressing preference
Checking the bill
Checking change
Correcting a mistake
�What kind of ••• 7
Vocab: snacks, meals
In a cafeteria, fast food rescaurant.
Literacy: milk, Coke, ice cream, hamburger, french
fries, fish
XIII. Travel (Units 63-65)
A. Describing travel routine
Review of simple present, third person
Ques tion words ;How7
Vocab: gets on/of f
by bus/car/train
on foot
recognition of place names
Problem solving.
Literacys Main, Wood, Elm, King, Pine, Hill
B. Exact times
Review of question words What time7
Vocabs Review of Unit 63
Problem solving.
C. Describing work routines
Simple present, third person
Vocab: eat, work, sew, study, clean, wash, shave, talk
WEEX 10
XIV.
XV.
Appointments (Units 66-69)
A. Making appointments
I want to make1 •••
Vocab: Review of dates and times, appointments
Dentist and doctor appointments.
Job interview.
B. Indi cating preference
Vocab: Review of dates and times
Dentist appointments.
C. Insisting
Doctor's appointment.
D.
Lat e
I have an appointment with ••••
I'm sorry I'm late.
I missed the bus.
You'll have to •••
Vocabs appointment, dentist
Late for an appointment/work.
Practical consequences of lateness.
Obtaining Things (Units 70-75)
A. Making an envelope
Find ••••
Fold ••••
Corner ••••
Keeping a personal collection of sight word cards in order.
�B.
C.
D.
E.
F.
Out and about in the town
Where is it?
It's on •••• St.
near ••••
opposite ••••
in front of ••••
behind ••••
Vocabs sight words, shop signs, street names
Sign recognition
Locating objects
Where can I get ••• ?
At the •••• 's.
Vocab: tools, appliances, equipment, etc.
Encouraging initiative in solving problems. (Quiz)
Describing objects
What color is it?
What size is it?
What shape is it?
What's it made of?
What ' s it for?
Used for ••• ?
Vocab: objects (as in Unit 67)
size, shape
made of, used for
Game: 20 questions
Getting a prescription filled
When will it be ready?
in •••• hour
in •••• minutes
Vocabs prescription
At the pharmacy.
WEEK 11
XVI.
Directories (Units 76-80)
A. Reading medicine labels
Take ••••
every ••••
Vocab: tsp., tbs., pill, capsule
Taking medicine.
Literacy: teaspoon (tsp.), tablespoon (tbl.),
pill, capsule, Take ••• every, hours, spoon
B. Understanding and giving directions
turn left/right at the ••••
first door on the left/right
second door on the left/right
Vocabs rooms, parts of a building
In the building where the class takes place.
Tqur of the building.
c. Understanding a plan of the building
�D.
Asking for and giving directions
I can't find ••••
Where is it, please?
Vocabs upstairs/downstairs
Ensure confirmation of directions given.
E. Understanding plans of other buildings
Vocabs rooms
Problem solving.
Literacya toys, check-out, books, clothes,
records, pharmacy
XVII. ·Maps (Uni ts 81-82)
A. Asking for and giving directions in the street
on the corner of ••••
between ••••
Where can I buy ••• ?
Where is the nearest ••• ?
Vocabs nearest
Reading a street map.
Pictorial transition to the concept of maps.
B. Asking f or and following directions
Excuse me, where is ••• ?
Vocabs Go •••• blocks ••••
Turn left at ••••
Ensure confirmation of dir e ctions given.
WEEK 12
XVIII. Getting Things Done (Unit 83)
A. Using a laundromat and public phone
Vocabs further instruction words
controls
hot/warm/cold
Introduction to the use of public facilities.
Review of Units 58-83
WEEK 13
XIX.
Daily Routines (Units 84-85)
A. Describing a typical day in the life of the characters
Review of 1
Simple present, third person
Question forms
.,
Negative form with doesn ' t
Vocabs everyday actions
in. the morning/afternoon/evening
�B.
xx.
Describing the students' typical day
Review of srmple present, first/second person
Negative form with don't
Vocabs Review of Unit 80
Dail y activities.
Noting daily use of E~lish.
House Problems ( Units 86-88)
A. Complaining
The ceiling is leaking.
The window is broken
Vocabs common houshold words
Complaining about common household problems.
B. Requesting
Can you fix it?
Vocab s household words
Calling the landlord.
Reinforce ability to request assistance.
C. Insisting
Enable students to insist politely.
WEEK 14
XX!.
More Complicated Purchases (Units 89-96)
A. Buying clothing
Review ofs Greeting, Request, Precise Request,
Size, Quality, Price
I'm looking for ••••
Can I try it on, please?
•••• made of cotton?
How much is it?
Vocabs clothes, materials, shades
B. Rejecting something politely
I'm afraid ••••
It's a little too ••••
It's too ••••
It doesn't fit.
Vocabs too
size, fitting
Buying clothing, exchanging.
Standing one's ground in the face of sales pressure.
C. Returning merchandi s e
Vocabs cash, credit
At a store.
D. Buying a pair of shoes
I'm afraid they don't fit.
They're too ••••
Have you got these in size 87
Vocabs too big/sma11/narrow/broad
materials
�E.
In the Post Office
I'd like to send this package to ••••
How long ••• take?
How much •••• cost?
Vocab: ai rmai 1
surface mail
first class
parcel post
Different ways of sending letters and parcels.
F. Writing a check
Vocab: numbers in word form
Literacy: written numbers - one, two, three •••••
thousand
G. Paying bills by check
Vocabs total, date due
Literacy: Due
H. Coping with people at the door
Sorry, I'm not interested.
Reacting appropriately to unf amiliar request s.
Knowing when to refuse access and how to do it.
xxrr. Making Things (Units 97-98)
A. Making a book cover
Vocabs fold, cut, measure
Introduction to making an object using precise
measurements.
B. Making a kite
Vocab: simple do-it-yourself .instructions and
materials
Introduction to making toys for children and
construction objects from a design.
WEEK 15
XXIII. Making Contact (Units 99-104)
A. Drawing a family tree
Review of simple present, third person
Review of vocabulary of daily routine
Vocabs family relationships
Freer discussion of life pattern and household.
Literacyi mother, father, husband, wife, son,
daughter, gr andmother , grandfather ,
grandda\:lghter
B. Making centact wi. th a neighbor
Voa abs neighbor
Establishing the students'· specifi c contacts with
English-speaking people•
C. Making an invitation
Would you like to come over?
�.
•
•
•
•
•
•
D.
Enable students to report an accident.
Saf ety signs
Vo cab ~
caution, warning words
Literacys Caution, No Smoking, Poison, Combustible,
Keep Out, Danger
WEEK 16
XXV.
Maintaining Contact (Units 109-112)
A. Expressing interest/ Following-up with interest questions
Did you have a good weekend?
Did you go ••• ?
What did you do ?
What a bout you ?
Vocab: baseball game, television, movies
ways of saying 'good'/ ' bad '
In the workplace.
Initiating social conversation.
B. Inquiring sympathetically/ Expressing sympathy
Following-up with interest questions
Offering help
What's the matter?
I am sorry.
That's bad luck.
Is he/she all right?
Can I help ?
Can I do anything?
Vocabulary of bad news and misfortuness
headache, accident, arm/watch/broken/lost/stolen
broken into
Coping with a person who is depressed or in a bad mood.
Making the sympathy appear genuine.
C. Expressing enthusiasm/ Following-up with interest question.
That ' s nice/great.
Congratulations!
I'm very pleased.
What kind is it?
What's his / her name?
Who did he/she marry?
Vocabulary of good or exciting newss
born/married
kind/make/type
guaranteed
Discussion of special events in student~ ' own culture.
D. Expressing interest in belongings
That ' s nice .•••
Where •••• get it?
Was it expensive?
�What's it made of?
Vocabs nice, pretty, fine, beautiful
Appreciation of beautiful things.
Review of Units 84-112
WEEX 17
Review and Assessment
�
Dublin Core
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Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Survival ESL class schedule, [1984]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Survival ESL class schedule for students through the course of 17 weeks. Lessons include: how to introduce yourself, requests and instructions, simple daily routines, and more.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1984]
Rights
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UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
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15p.; 28 x 21.5
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English
Type
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text
Identifier
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uml1_b03_f43_i001
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
-
https://d1y502jg6fpugt.cloudfront.net/37070/archive/files/3900110a71d0659a479b55b209c496da.pdf?Expires=1712793600&Signature=WYCQlaEDlXo0v1GO00h5WLtGTrItSiUCffe218ALKXKy-1pE9dUooHxN%7Ecgbh1Dw7o%7EdeWouLCQtBvamfb4kxW88UaDIkOLxlhSOcIwcP2HVWMF52GV%7EPH8hzS2Fgu0PUL070oSn3uij-RSM4KDO5QTgxnmaK%7EvtSxdvr0974DpSlzPHX2eqhFqepANj6wK2DKlUUGdH0jsE9KgBcapIVcWR5RPDHTIhuw%7EYmw4vrRUTb9Nvix8DWSqArUXRLo%7EspDP6jfAL9U3%7EJVa8eUxH3tRVyWAu-yKl8xiKo3DtmzqublUJqq9NIGyCir0uEmjHBHtGhI2Zwi52qXqd3haCPg__&Key-Pair-Id=K6UGZS9ZTDSZM
79a514d2dce083f0e48d6709140c37c3
PDF Text
Text
STAFF DEVELO
PMENT
&
ESL CLASS
SPEAKER SCHEDULE
J uly 22
Debra M
cGinnis
C. T. I. Head Star t Program
August 21
Phyllis Phil l i ps
U
nivers i ty of Lowe ll
Ta l ent Search Proj ect
September 23
Helen Grenbowi cz
Offi ce f or Chi l dren
!.!.Y1 SERIES
Fi lms Shown:
ESL II
Findi ng a J ob in t he U. S .A., Parts 1
The J ob I n t erview
The Technician ' s J ob
Learning a Ski ll in the U. S.
Cambodia
The Bi ll of Rights
Our Consti t ut ion
Alternat i ves in Educa t ion
&
2
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Staff Development and ESL Class Speaker Schedule, 1981
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Speaker schedule for Staff Development and ESL Class throughout the dates of: July 22, August 21, and September 23. A number of films were also shown in the ESL II Session.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
1981
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f15_i003
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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https://d1y502jg6fpugt.cloudfront.net/37070/archive/files/e08afa755c4de1c42af4bb5157da5255.pdf?Expires=1712793600&Signature=nlWB7148df-EP3X6cDKx1Ucl4TklFVNDu0Dc8yLI%7EwAmPWaKWwtm9tBKhKnoG9tBASFc6EvUV-VlGf7G8N3FOI9dYHqntbYqx0epuA1dqEkAF9KFVWIvNY4g6rozBBEUBPcf4M-DP%7EhVIYhSGhy8cZjTfMvGB1vbGp7MviZ0wEFAbmPnuK5qTH0S%7EkDomZAlwLQFLXBBCG2f6ZakZ2InASAezg6em%7EXHb36lxprOhFZT0jgOndZfLlSEHs8xw8G84o9DjJQfMv8fZ6ruq7fB1ToiFdCTFJF4pIFSwzYzZwjRWQxSKrPp3S8c94jq5KFQFCxNygHZDJ7-NtOn4w1SEw__&Key-Pair-Id=K6UGZS9ZTDSZM
99ec98035090c0f0edf986a00c1a36e2
PDF Text
Text
t
i 'I
'I
INDOCHINESE REFUGEES FOUNDATION, INC.
I
LAO-HMONG COMMUNITY OF MASSACHUSETTS, INC.
I
79 High Street, Lowell, MA 01852
Telephone: (617) 454-4286
r
I
PROGRAM
INDOCHINESE SELF-HELP PROJECT
MR. HAI B. PHO, PH.D.
Coordinator
MR. TUAN H. NGUYEN, Pres.
Indochinese Refugees Foundation
MEDIA CENTER - O'LEARY LIBRARY
REGISTRATION:
8:30 - 9:15
MR. TER YANG, Pres.
Lao-Hmong Community of Mass.
WE:..COME:
9: 15 - 9 :45
Dr. Hai Ba Pho, Program Coordinator
Indochinese Refugees Foundation
Mr. Tuan H. Nguyen, President
Indochinese Refugees Foundation
Mr. Ter Yang, President
Lao-Hmong Community of Massachusetts
Mr . Jack Anderson, Director
Office of Refugee Resettlement, HHS
Mr. Thomas DeVouton, State Coordinator
Indochinese Refugee Assistance Program
Human Services Dept., Cormn. of Mass.
Jacqueline Fidler, Project Director
Indochinese Self-Help Project
KEYNOTE SPEECH:
9:45 - 10:30
"Refugee Resettlement; The Domestic Challenge of the International Problem"
Mr. Jesse Bunch, Executive DirectorIndochinese Refugee Action Center, Washington; D.C.
PANEL 1:
10:30 - 11:30
Break:
11:30 - 11:45
I NDOCHINESE CULTURES & CUSTOMS:
Family & Individual - A Way of Life - Past & Present
Moderator:
Lan T. Pho, Professor
College of Management Science, University of Lowell
PANELISTS:
Mr. Mong Heng
Cambodian Cultural & Information Specialist
Orientation Resource Center, Washington, D.C.
Mr. Souksomboun Sayasithsena
Laotian Cultural & Information Specialist
Orientation Resource Center, Washington, D.C.
Dr. Ta Van Tai
East Asian Legal Studies
Harvard Law School
James Lavelle, Program Director
Indochinese Mental Health Program
in Massachusetts
Non-profit organizations
incorporated under the Commonwealth of Massachusetts G.L., Ch. 180, Sec. 26A
�-2PROGRAM
PANEL II;
11:45 - 12:45
Traditional Education & The Experience of Teaching English as a Second Language
Moderator:
Mrs Maria Nguyen, Bilingual Educator
Thomas A. Edison School, Boston
PANELISTS:
Mr. Mong Heng
Cambodian Cultural & Information Specialist
Orientation Resource Center, Washington, D.C.
Mr. Souksomboun Sayasithsena
Laotian Cultural & Information Specialist
Orientation Resource Center, Washington, D.C.
Ms. Phan Thi Ngoc Chan
Bilingual Educator, Jackson Mann School, Boston
Ms. Moira Lucey
Indochinese Services Coordinator
International Institute, Boston
LUNCHEON:
12:45 - 2:00
Full Course Buffet With Ethnic Delicacies
PANEL III:
2:00 - 3:00
Traditional Career Planning and Job Counseling ih the U.S.
Moderator:
Dr. Nghia Van Nguyen
C.S. Draper Laboratory, Cambridge
PANELISTS:
Mr . Mong Heng
Cambodian Cultural & Information Specialist
Orientation Resource Center, Washington, D.C.
Mr. Souksomboun Sayasithsena
Laotian Cultural & Information Specialist
Orientation Resource Center, Washington, D.C.
Mr. Le Xuan Khoa
Vietnamese Cross-cultural Specialist
Orientation Resource Center, Washington, D.C.
Mr. William Lewis
Personnel Director, Wang Laboratories, Lowell
CCNC~UDING
The
A
DDRESS:
Indoc~inese
3:00 - 3:30
Refugee:
Their Needs & Their Contributions to the Communit y
Mr. Pho Ba Long 1 Co-Director, Orientation Resource Center
Center for Applied Linguistics, ~as h ington, D.C.
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Refugee conference program, 1981?
Subject
The topic of the resource
Community organization
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Program for refugee focused daylong conference hosted by the Indochinese Refugees Foundation, Inc. and located at the University of Massachusetts Lowell's O'Leary Library.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
1981?
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
2 p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b12_f30_i002
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
O'Leary Library
-
https://d1y502jg6fpugt.cloudfront.net/37070/archive/files/05012cfaed2628459af359d80ad08e86.pdf?Expires=1712793600&Signature=nCULTYg6O4qpxRu95S8BD0BskCyUWMhqcftMfAYXfhvopowYc3KSvdUksruZXgRpuXpLPVFfB4yDlutUcvKIDeB8TRT24A7JANw5P9%7EEmjWVrdfaBdYpRIIQsOel86OOwzUySzPRmBGbzElXn3tGnq0XLXN4iNu8D3VZNyYT-TKRMutsE6qhougCXYF9fyV%7EUw6UjTuHBzKUoWQTHlV4XZPMR0arBvNnh1B0ss8zm18sjxKEt9Q1UNtw6YY-pLMQuoatoHSUs%7EqyHclKSkgok-qDDD7voPJF80bP5YNabAceQg%7EGQmd1iOXyK6GhTvQJ7s5CElj7S1Z9uJxYRK91JQ__&Key-Pair-Id=K6UGZS9ZTDSZM
ea57d19591592ec77ae14075cbaea7fb
PDF Text
Text
PROPOSAL FOR. CONTINUATION OF:
INDOCHDIESE SELF-HELP PROJECT
Oct. 1, 1'81 - Dec. 31, 1981
�OMB Approval No.
-
2. APPLI·
FEDERAL ASSISTANCE
1---
I. TYPE
·-~··
D
----
-·--
CANT'S
APPLI·
CATION
PREAPPLICATIOft
OF
ACTION e9 APPLICA llON
(Mork op. 0 NOTIFICArlON Of INIJ;f (Opl)
0 REPORT OF FEOEICill ACTION
4. LEGAL APPLICANT /RECIPIEN r
c:r'*
1
1.
NUMBER
·- -
II. DAT£
YHr 111onlA All
19
3. STATI
APPLICATION
IDENTIFIER
...__
b. DATE
l'Nr
ASSIGNED
...
Leoti•
Blallk
2~R0211
1. WUMBER
19
""'""'
-da11
···~ - --··-
5. FEDERAL EMPLOYER IDENTIFICATION NO.
b. Dr11nintioA Unit
••
: 79 High St.
c. SlrHt/P.O. 11C111
d.
04-2713379
: lndochinesep.efugees Fowid, Inc.
1. Appliwnt Name
c111Lowe11
:
I I I• I I I I
1. NUMBER
PRO·
GRAM
•· Couaty :
L TITLE
IFrna
Mass
•· z1PCoc11: 01852
Fcdnal
CGCaloo)
•·Contact PlllGn 1N11Jacqueline Fidler
= it ul•ph01.. No. I : 454 -4286... __ - -·- ····- --------t-..
I 7, TITLE AND DESCRIPTION OF APPLICANl ::i PROJt.CT
-TY~P-E_O_F.._A_P_P_L_IC_A N_T_/_R-EC_l_P-_ _ _ _ _ __
_
IEN_T
Iii
The 1 n d OC hine 8 e Se l f· - He l p p r 0 j eC t
A-Stall
H-Commualty Action AalllC1
8
&-lnttnlalt
I- Hl1.h1r Edu"lion1I 111tltutlOD
1. s1a1.
:
!i
t The applicant will provide two classes of
work related English to 80 refugees; job
counseling & job develo~ent to those same
refugees• and emerl!>ency interpretation services for 1.5 hrs . /week .
8
u~10._A_R_EA_O_F_P--R-j'£cTlMPAl.T
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ESTIMATED NUM·
BER OF PERSONS
BENEFITINQ
E!i:
~~Pur.Dl1tr1ct
..
Encwappropnacei.un-[!J
9 , TYPE 0 , ASSISTANCE
Malo Grant
D-lneurl!KI
&-Suppl1111111tal Qrut
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~PE OF APPLICATIONE-Au1..entall011
A-Hew
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1' l 1
.•NGllLSSIONAL DISTRICTS OF:
'Iii. TYPE OF CHANGE (lo'or Jlo or JI•)
~- A~l-'LIC~T---- ·- - -,ROJECT_ _ _ _ _ ,
~-. - _ _
~Ir:.
f-Otber (BJllaiJll) 1
C-l11Cr1110 DurlllOll
~_
- -- - - - - • D-Dac;r1111 Dur1U011
.00 ltt. l'HOJH.:I SlART · - - 7.- PROJECT
1£-CaacalllliOll
PROPOSED FUNOING
1. FEDERAL
S
.!
:::in::-..:
159 22 SQ_ ,;-
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1. OTHER
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DAT~~ f' 'J:~,, t.J...___ u_Rl_--_~~"~M!!o~"""~-+----------=-~-"~-"-r_;.,_PP_~_,,..:..:.'•.:..>...!:I=~~=='= J
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13. tSltMtHEO t>ATE TO
Ct£ ::iUBMITIEO TO
l'aor -4/a da11
~AL __ J ___ .... _._ --~ __ tE~ ~~-EN~~· _
19. EXISTING FEDERAL IDENTIFICATION NUMSER
1981-9-29
04-2713379
20. FEDERAL AGENCY TO REC.El\'E KE.QUEST (NaWM, Cil11, Sl..U, ZIP - ' t )
Zl. REMARKS ADDED
- - - - -........- - - - - --- _
I
~
S
~
-
l
I
22.
THE
APPLICANT
CERTIFIES
THAT•
- - ·--- -· _ _
_
O YH O No
1. To 111• bat of rn1 knv•llKill• •nd ballot,] b. If 1equ1rld br CIMB Cuculu A-95 tllia 1pplloatlot1 wu submltttd, pur&lllllt to in· Nor•·
dlta In tlus p1 .. ~pifut1011/ep~11ullon or•
•ltudlofta lllwaln, ta •Pllflllllllta cl•rlncbo- 11111 111 r•IJlllllll are atlaclted: IPOM•
Irv• and correct, tho aue11n11nt 11•• b~•n
dulJ 1uthoriud b~ 1110 Movet11in1 llodr at
the 11111liwnl and the 111t11lca11t will comllb 01
with tM 1h1chld euunAcu II the uaiat- W
•
•~·-~~prcv~
23.
CERTIFYING
REPRE·
&ENTAllYE
-
- -· - -
e. TYPED IWIE AHD Tm£
Hai B.Pho, Coordinator
-
-+------~ ---- · --·
24, AGENCY NAME
g29:A0~fSS-- ---··
~ ~-._A_ T_C_t_• ·; ·l_KEN 3i.31 C_I \_ _ -,.g 0 a. AWAl!CELI
-- -,_!.c_~f ,•l~~l
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b. REJEl."TED
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•
FCDERAL AGENCY
A-95 A~TION
19
IDENTIFICATION
l'Nr
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33. ACTION DATE...
19 '
i i"( ;oN-TACT --FOH ADDITIONAL INFORMATION (N1111U1 and c•plw111 1111111bn)
:1
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It bu tnn 01 is bolna nea~a.
28. FEDERAL APPLICATION
IDENTIFiCATION
30. Fi£0ERAL GRANT
.. 101r1ci - - -
b. APf·i. ICAi•I
-·-· -· ... -- -- -
0
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SIGNATURE
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_ _
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~:.T:~A~:; ADDED
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(."lame
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0
-~4-24--1-01- -~.-~.-..------·------·---·---··- ·- ---~--.J.------S-Tlt_N_D_AR_D f_
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�ASSlJttANl:E 01" COMPLIANCE WITll 'l'llE UEPAHTMENT OF
HEALTH, EULJl:A'l'lON, ANH WELt'Alrn HEt;ULATl,DN UNDER
TITLE VI OF l'llE CIVIL IHL Hrs ACT OF 1964
•
Itldochinese R?Nfugee Fonndatioo
(hereinafter called the .. Applicant")
ame of Applicant)
HEREBY AGREES· l'HAT ic will comply w 11 h 111le VI of the Civil Rights Act of 1964
(P .L. 88-352) and all requiremencs imposed by or pursuanc co the Regulation of the Department
of Health, Education, and Welfart:: (45 CFR Pare 80) issued pursuant to that title, to the end that,
in accordance with title VI of chac Ace and che Regulacion, no person in the United States shall,
on the ground of race, color, or natio~l origin , be excluded from participation in, be denied the
benefits of, or be otherwi&t: ~ub1ected rq discnmination under any program or activity for which
the Applicant receives Fedt:ral financial a~siscance from the Department; and HEREBY GIVES
ASSURANCE THAT it will immediately cake any mea~ures necessary to effectuate this agreement.
,.
lf any real propeny or suuccure 1ht::rt·o11 1s piov1ded or improved with the aid of Federal financial
assistance extended to cht· Applit ,1111 by che Oepartmenc, chis assurance shall obligate the
Applicant, or in chc l .tse o( .tuy t1a11slt'r ol s uL:h property, any trans(eree, for the period during
which the real propeny or scruccure 1~ us ed for a purpose for which the Federal financial assistance is extended or for anuther purposf' involving tht:: prov is ion of similar ser·vices or benefits.
lf any personal property 1s s o provided, chis assurance shall obligate the Applicant for the
period during whkh H rccaiu:. ownership 01 possession of the property. ' ln all other cases, this
assurance shall obligace the Appltcauc for the period during which the Federal financial assistance is extended co it by tht: Depanmenc.
THlS ASSURANCE 1~ g1 vl·n 1n con:.ideration of and for the purpose of obtaining any and all
Federal gr~nts, loan:. , Lone 1aL:t:. , propcny, discouncs or other Federal financial assistance
extended after the dace ht>reof co the Applicant by che Department, including installment paymencs after such date on aLrnuuc of applications for Federal financial as~istance which were
approved before such date. The Applicant recognizes and agrees that such Federal financial
assistance will be extended in rdiance on the representations and agreements made in this
assurance, and thac the United Scates shall have the right to seek j1.1dicial enforcemenc of this
assurance. This assurance is binding on the Applicanc, its successors, trallsferees, and assignees, and the person or person:. whose signacures appe.~r below are authorized to sign this assurance on behalf of the Applit:o11H .
Dated
Indochinese Refuge e Foundation
September 29, 1981
(Apphcaot)
By Dr. Hai Ba Pho
• (Presideoc, Chaitman of Boaltl, or comparable
·
uthorized official)
16 Rack Rd.
Chelmsford , Ma.
OH~24
(Applicant's mailing address)
HEW-441
(12-641
•1
•
• I
,.
�D
DEPARTMENT OF HEAL TH, EDUCATION, AND WELFARE
PROTECTION OF HUMAN SUBJECTS
ASSURANCE/CERTIFICATION/DECLARATION
0
0
ORIGINAL
FOLLOWUP
0
D
GRANT
'0
CONTRA~T
D
D
FELLOW
D
OTHER
0
NEW
RENEWAL
CONTINUATION
APPLICATION IDENTIFICATION NUMBER (II known)
REVISiON
STATEMENT OF POLICY: Safeguarding the riiaJita and wellare ol subjects at risk in activities supported under grants and con•
tracts from DHEW is primarily the responsibility ol the institution which receives or la accountable to DHEW (or the lunda
<1warded for the support ol the activity, In order to proflde for the adequate discharge ol this Institutional responsibility, it is the
policy ol DHEW that no actll'lty lnl'oll'infi humat;i subjects to be supported by DHEW grants or contracta shall be undertaken unleBB
the Instlhltlonal Review Board haa reviewed and approved such activity, and the Institution haa sutmltted to DHEW a certllica•
lion ol auc:h toYiew and approval, In accordance with the requirements of Public Law 93•348, aa implemented by Part 46 ol Title
45 ol tho Corle ol Federal Regulationa, as amended, (45 CFR 46), Administration of the DHEW polid and regulation is the re·
sp0Aai~t~ii1 ,Qf
t.
TIT~~
ih• Office for Protecti?n from Research Risks, Natlone1 Institutes of Health, Bethesda, Md 20014.
QF PRQPOSAI. OR ACTIVITY
Jacqueline Fidler
3. D~C~llt.'.f~~ TttAT HUMAN SUBJECTS EITHl=:R WOUl.D OR WOUl.O NOT BE INVOL.Vf;Q
NO INDIVIDl:IALS WHO MIGHT BE CONSIDERED HUMAN SUBJECTS, INCLUDING THOSE FROM WHOM ORGANS, TISSUES,
,LUIDS, 0~ OTHER MATERIALS WOULD BE DERIVED, OR WHO COULD BE IDENTIFIED BY PERSONAL DATA, WOULD BE
INVOLVED IN THE PROPOSED ACTIVITY. llF NO HUMAN SUBJECTS WOULD BE INVOLVED, CHECK THIS BOX AND PRO•
CEEP TO ITEM 7, PROPOSALS DETERMINED BY THE AGENCY TO INVOLVE HUMAN SUBJECT$ WILL BE RETURNED.)
. t.
o•·
HUMAN SUBJECTS WOULD SE INVOLVED IN THE PROPOSED ACTIVITY AS EITHER: 0'NONE OF THE FOLL.OWING, OR
1NcLuo1Na: o
M1N0Rs, o
FETusEs,
ABORTusEs, o
PREGNANT woMEN, o-.1soNERs, 0 MENTALLY
RETARDED, 0 MENTAL.LY DISASLEO. UNDER SECTION 6. COOPERATING INSTITUTIONS, ON REVERSE OF THIS FORM,
GIVE NAlllE OF INSTITUTION ANO NAME AND ADDRESS OF OFFICIAL.ISi AUTHORIZING ACCESS TO ANY SUBJECTS IN
FACll-ITIES tlQT IJNPER DIRECT CONTROL OF THE APPLICANT OR OFFERING INSTITUTION ..
o
4. OECl.ARATION OF ASSURANCE .STATUS/CERTIFICATION OF REVIEW
~A.
l'c4
THIS INSTITUTION HAS NOT PREVIOUSLY FILED AN ASSURANCE AND ASSURANCE IMPLEMENTING PROCEDURES FOR THE
PROTECTION OF HUMAN SUBJECTS WITH THE OHEW THAT APPLIES TO THIS APPLICATION OR ACTIVITY, ASSURANCE IS
'/
HERESY GIVEN THAT THIS INSTITUTION WILL COMPL. Y WITH REQUIREMENTS OF Dlll>W Retlul•"on 4S CFR '.'6, THAT IT HA$. •
ESTABLISHED AN INSTITUTIONAL REVIEW BOARD FOR THE PROTECTION OF HUa4AN SUBJECTS.ANO, WHEN REQUESTED, r
WILL SUBMIT TO OHEW DOCUMENTATION ANO CERTIFICATION OF SUCH REVIEWS ANO PROCEDURES AS MAY BE RE·
'
qulREO,fOR 1.MPLEMENTATl~N Of THIS ASSURANCE FOR T~E PROPOSED PROJECT OR'ACTIVITY.
O a. THIS INSTITUTION HAS AN APPROVED GENERAL ASSURANCE (OHEW ASSURANCE NUMBER
OR AN ACTIVE
SPECIAL ASSURANCE FOR THIS ONGOING ACTIVITY. ON FILE WITH OHEW. THE SIGNER CERTIFIES THAT ALL ACTIVITIE~
IN THIS APPLICATION PROPOSING TO INVOL.V'E HUMAN SUBJECTS HAVE BEEN REVIEWED .IC'NO APPRovi::o BY THIS •
INSTITUTION'S INSTITUTIONAL REVIEW BOARD IN A CONVENED MEETING ON THE DATE OF
IN ACCORDANCE
WITH THE REQUIREMENTS OF THE Code ot Federal Re/lulellone on Protection ot Human Subject• (4$ CFR 46), THIS CERTIFICA•
TION INCLUDES, WHEN APPLICABLE, REQUIREMENTS FOR CERTIFYING FDA STATUS FOR EACH INVESTIGATIONAL NEW
DRUG TO BE USED \~EE REVERSE SIDE OF THIS FORM).
'
THE INSTITUTIONAi. REVIEW BOARD HAS DETERMINED, ANO THE INSTITUTIONAi. OFFICIAi. SIGNING BEl,..OW CONCURS
TH"n
'
'
llTHER
Gil HUMAN SUBJECTS WILL NOT BE AT RISK;
OR
0
HUMAN SUBJECTS WILL SE AT RISK,
'f
5. ANO 6. SEE REVERSE SIDE
7, NAME AND ADDRESS OF INSTITUTION
..
...
,:1
]ndo'chinese Refugee Foundati~
16 Rae Rd.
Chelmsford Ma. 01a24
S. TITl.E PF INSTITUTIONAi. OFFICIAi.
Dr. Hai Ba Pho· ·Coordinator
SI GN.\TURE OF INSTITUTIONAi. OFFICIAi.
t
TEl.EPHONE NUMBER
Board of Directors
(61?}
256-9359
.
'
DATE
Se tember 2
"Ew 598 (Rev . 4·75)
tNCLOSE THIS FORM WITH THE PROPOSAL OR RETURN IT TO REQUESTING AGENCY.
a1
�..
,_,I.
5. I NVESTJGATIONAL. NEW DRUGS• ADDITIONAL. CERTIFICATION REQUIREMENT
SSCTION 4f,l1 OF TITl..lf 4S OF THE Code ol F•d•r•I R•llulallon• •tatH, "Wh•r• an or11anl.sallon I• roqulr•d to pr•paro or to eubm/I a
.o•ttllloallon, , , and th• ptopoaal Involve• an lnvo•tlQotlonal 11ow dtull within lh• moonlnll ol Th• Food, Dru11 1 and Co•m•llo AOl1 th• dru•
•hall b• ldonllll•d In th• cortl/lcallon toll•thot wllh • etotomonl lhol tho 30-day delay roqulrod by 21 CFR IJ0,3(aX2) hu elapHd and th•
Food and Drull Adlnlnl•tratlon ha• not, prior to e;s;plrallon al euch 30-day Interval, roquHtod lhlJt tho apon•ot c:ontlnu• to wllhhold or to
rHttlct ua• ol th• drull In human aubjoct•; or that th• Food and Dtull Admlnl•ttotlOll ha• waived th• 30-day aplay roqulromant; provldocl,
however, that In lhooo
Jn which tho 30-doy delay lnletval ha• nolthor ea:plr•d nor boen waived, a 1tatement •hall be lotwatd•d to ,
DHEW upon tu~ eirpltatlon ·or "'1_0tl t•c•lpt ol • waiver. No cortll/cotlon •hall bo con•id•ted acpptal/I• L111tjl ouch •tat•m•nt ~· boon
iece,ved."
ca•••
L
I .. !· ... t
INVESTIGATl'!NAL. NEW DRUG CERTIFICATION
TO CERTIFY COMPLIANCE WITH FDA REQUIREM~TS FOR PROPOSED USE OF INVESTIGATIONAL. NEW DRUGS IN ADDITION TO
CERTIFICATION OF INSTITUTIONAL. REVIEJ' BOAltD APPROVAL., THE FOL.L.OWING REPORT FORMAT SHOUl-P PE USED FOR
EACH ll'IO: IATTACli ADDl.TI01'4AL. IND CERTIFICATIONS AS NECESSARY),
-~HD
p
fORNS FIL.ED:
• 1'4AME
OF
FDA 1671,
0
FDA 1572,
p
FDA 1573
IND Al'ID SPONSOR - -- -- - - - - - - - - - - - - - - - -- - - - - - - - - - - -
- OATE OF 30•DAY EXPIRATION OR FDA WA I VER
CFUTURE OATE
~EqUIRES FOL.L.OWUP REPORT TO AGENCY)
-------+--...-.·
........
---.;.';..Oo1(•L""'""'·"';"',,...;'"''.-ct-.~-.....
''
, llW!_.,.
- FDA RESTRICTION
• 1
DATE
- SIGNATURE OF INV.ESTIGATOR
b
COOPERATING INSTITUTIONS· ADDITIONAL. REPORTINu HEQUIREMENT
SECTION 41,16 OF TITL.E 46 OF THE Code ol Federal RoQul•llun• IMPOSES SPECIAL. REQUIREMENTS ON THE CONDUCTOFSTUOIES
OR ACTIVITIES IN WHICH THE GRANTEE OR PRIME CONTRA C TOR OBTAINS ACCESS TO AL.L. OR SOME OF THE SUBJECTS t
THROUGH COOPERATING INSTITUTIONS NOT UNDER ITS CONTROi,.. IN ORDER THAT THE DHEW BE FUL.l-Y INFORtt!ED, TtiE
FOL.L.Offl.NG RJPORT IS R!QUJ$TED WHEN APPL.ICAEIL.E.
USE FOL.L.OWING REPORT FORMAT FOR EACH INSTITUTION OTHER THAN GRANTEE OR CONTRACTING INSTITUTION WITH
RESPONSIBIL.ITY FOR HUMAN SUBJECTS PARTICIPATING IN THIS ACTIVITY: (ATTACH ADDITIONAL REPORT SHEETS AS
NECESSARY).
INSTITUTIONAL AUTHORIZATION FOR ACCESS TO SUBJECTS
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PROPOSAL FOR CONTINUATION OF:
INDOCHINESE SELF-HELP PROJECT
October 1, 1981 - December 31, 1981
Submitted By:
Indochinese &efQgees Foundation, Inc.
.
.
�TABLE OF CONTENTS
.·
E~ecutive
Pag~
Summary
1
Introduction
I.
2
Description of
~pplicant
Il.
Highlights of
~pplicant's
III.
Identification of Target Area and Population
5
IV.
Protram Objectives
7
v.
Methods
9
2
Experiences
2
ESL Instruction
,
9
if.
Job Counseling/ttevelopment
9
Social S'upport and Interpretive Services
10
VI.
Evaluation
11
VII.
Future Funding
12
VIII.
Budget
13
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LIST OF TABLES
Table I.
Table II.
REFUGEE POPULATION INCRF:A SES/WELFARE
DEPENDENCY
.
SUMMARY OF OBJECTIVES AND METHODS
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7
�INDOCHINESE REFUGEES FOUNDATION, INC.
EXEC UT I Vl SUMMARY
The Indochinese Refugees Foundation is a non-profit, tax exempt, Mutual Assistance Association, incorporated in Massachusetts in 1977. The
Foundation has provided a qontinued networ~ of successful post-resettlement services for the past six years in the greater Lowell and Boston
areas. During the past year the Foundation provided several services
including: ESL, job coWlseling, and various support services, wider the
Indochinese Self-Help Project. Th~ overall goal of the Indochinese SelfHelp Project is to promote refug~e self-sufficiency. This project was
funded by a grant from the Department of Health and Human Services.
This application, from the Indochinese Refugees Fowidation, seeks a
continuation from the Off ice of Refugee Resettlement to continue and expand the present lndochin~se Sell - Help Project. 'fhe expanded project
would provide: a cost effec~ive, comprehensive, network of job development and work related English c,;. lets~es that would assist the increasing
numbers of Indochinese refugees in their journey toward self-sufficiency
in the U.S.
In summary, our plan is to µrovide intensive ESL and job cowiseling/
development to at leitst 80 t~iu~ces . In additi.on, support services such
as; Information and Refer·ra 1 and e111ergency interpretive services will be
given to approxiu1ately 200 refugees. Current studies and professional
research indicated that only with such an integrated approach can we
really effect refugee iudependence.
The common language and ethnic background of the leadership of the
MAA 1 s, such as the Indochinese Refugees Fowidation, enables us to assist
Indochinese Refugees to adapt to American culture in the most meaningful way. ln the long cun, when public support is no longer available,
a refugee's own ethnic conm1unity would provide continued and lasting
support which would lead to successful socio-cultural integration and
economic self-suffi~iency within the American society.
Therefore, it is vital, as well as cost effective, that the Indochinese Refugees Foundation continue its work in the Lowell area. This
application will SUlJi>Ort the need for such services, temporarily, witil
this state's R.F.P. process is completed in December of this year.
A 11u n pru t11 u1ya n1 za t1un
· t i e Cu111ino 11we a lth o f M as~ .. G.L. , Ch . 180, Sec . 26A
fo unded o n Januar y '2.1 I f.J I/, .J11 w ·1
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�-2-
1.
DESCRIPTION OF THE APPLICANT:
Members of the Indochinese Refugees Foundation are
dedicated to providing much needed post-resettlement assistance to their fet.low countrymen. This is demonstrated clearly in their long history of work that began in
1975 and continued to the present time. At that time,
many of the Indochinese refugees of the greater Boston
area joined together to form the New England Indochinese
C01D1Dunity, later established as the Foundation.
The Foundation had the unique objective of serving
all the ethnic groups of refugees without distinction of
race, religion, language, or political background. The
present Board of Directors is reflective of this objective
as it includes Iudochine~e people and American friends
frQ.m mally differ~nt back~rounds. The objectives of the
Foundation are to promote understanding and friendship,
to encourage and facilitate refugee independence from public assistance, and to preserve and develop cultural
heritage. (see appendix I-a)
The Indochinese itefugees Foundation was 'incorporated
in Mass. on January 27, 1977, with explicit objectives to
provide social adjustment services and to develop bilingual and bicultural education programs for Indochinese refugees. The Foundation was then sranted federal income
tax exemption under section 50l(c)(3) in 1980. The articles
_ incorporation, letters of support, 1980 Annual Report,
of
and our 1980-81 tax return are appended in appendix I-b
for your review .
II.
HIGHLIGHTS OF APPLICANT'S EXPE&IENCES:
The emphasis of the services provided by the Foundation has been on the development of refugee self-sufficiency. The scope of these services has expanded since the
Foundation's inception in 1975, and are swmiarized under
the following cate~ories.
Direct Services:
-The ~·oundation, uuder the I. S. tt.P., has provided ESL
training and successfully placed over fifty refugees in
jobs or skill training programs. (appendi.x II-a)
-Job placements to an additional forty refugees (appendix
ll-b)
-Interpretation services for hospitals and other emergencies
�-3-
-Information, referral, and follow-up to over 500 refugees,
service providers, and volunteers (appendix II-c)
-Distr-ibution of clothing, furniture, and other donated
items (appendix II-d)
-Social adjustment &ro.up counseling to over 100 refugees
each month. Topics nave included: "How to apr.ly for jobs
in the U.S.A.", "Employment opportunities", 'Travel and
camnunication in the U.S.A. and in Lowell", "I.R.S. 11 , and
many more. Translated, written material is distributed
at each meeting. (appendix II-e)
·
-Printing of several newsletters in Vietnamese, Laotian,
and Cambodian (appendix II-f)
-Translation of 10 instruction sheets, developed by the
Project staff to assist refugees in helRin~ themselves
regarding: "Calling for emerfency help , Applying for
a Learner's Permit and Driver s License", '"How to apply
for energy assistance" are just a few examples of these
materials. (II-g)
-Individual and Family Life Counseling to many refugees
-Legal advocacy
Cooperative Ventures:
The Indochinese Refugees Foundation has· sought to
cooperate in all of its works in order to maximize assistance and resources available to Indochinese refugees.
In this spirit, the I.R.F. sought and participated in the
following cooperative ventures.
1)
Prior to the establishment of the I.S.H.P. in Lowell,
efforts to help Indochin~se refugees were fragmented.
Assistance given by agencies and churches were crisis
oriented - lacking coordination and long-term planning solutions. · Within three months, the I.S.H.P. coordinated the development of the Indochinese Refugees
Services Steering Conunittee. This C0111Dittee has evolved into a community based effort to define, coordinate,
and develop resources for refugees. See appendix II-h
for the Committee's Statement of ~urpose.
2)
The I.S.H.P. assisted the local C.E.T.A. consortium to
reach Indochinese youths interested in the Suromer Youth
Employment Program. The Project generated over 50 applicants for 30 placements in these jobs. The staff
then provided the follow- up necessary to ensure successful participation in the program. (appendix II-i)
3)
The I.S.H.P. has also made an agreement to prepare and
refer ten candidates to the C.E.T.A. Adult Training
Program. (appendix II-j)
�-4-
4)
The bilingual staff consulted with the COlllDlunity Health
Clinic to develop and translate lite~~ture regarding
health and nutritlon for refugees. (appendix 11-k)
5)
The l.S.H.P. coqi>erated with the local antipoverty
agency, Community Teamwork, Inc., in translating and
distributing information regarding fuel assistance,
housing, and day care programs. The bilingual staff
assisted C.T.I. in processing over 50 applications for
housing and 40 applications for fuel a~sistance, (appendix II-1)
6)
Distribution of the Orientation Packages developed by
the Orientation Resource Center. (appendix lI-m)
7)
The Foundation signed an agreement wit~ the U.S. Public
Health Hospitals to assist them in reaching Indochinese
• refugees that were without medical coverage. (appendix
11-n)
Bicultural and Bieducational Development:
The Bicultural development of Indochinese refugees and
- the conmunities they are living in is one of the most crucial roles played by the MAA's. It is crucial because it
is a role that can only be performed by the MAA's due to
its coumWlity involvement.
When the Fowidation was established in Lowell, refugees
were a fragmented, isolated population often unable to find
basic necessities of life. Because of the role models and
contacts provided by our own Board of Directors, (made up
largely of former refugees), we have been able to tap directly
into the refugee c01Dnunity's own organizations and their
leaders.
1)
Symposium - On April 10th the I.S.H.P. sponsored the
first combined Indochinese Symposium and Cultural Evening in New England at the Univers~ty of Lowell. The
day-time program featured guest speakers and three panels on Cambodian, Laotian, and Vietnamese education,
career planning, and family structure. We were fortunate to have Mr. Jesse Bunch, Executive Director of
I.R.A.C. in Washington, D.C., as our keynote speaker,
Dr. Pho Ba Long, from the Orientation Resource Center
in Washington, D.C., ·four cross-cultural specialists
from the Center for Applied Linguistics in Washington,
D.C., and a variety of educational and human service
�-5experts from Mass. The day program was well received
by nearly 300 participants from various educational,
health, and social service agencies,_.sponsors and
friends of refugees all over and particularly from
Region Ill. The Cultural Evening featured songs, dances, instrument~, and customs from Cambodia, Laos, and
Vietnam. Th~ Fdundation was able to draw on the resources of over 80 Indochinese volunteers from across
the state, to deliver this outstanding show. The Foundation was also able to raise $1,600.00 to offset costs
not covered by the grant for the program. Both the day
and evening programs were over subscribed one week before the Symposium. Over 500 people attended the Evening Program. (appendix 11-o)
2)
Board members have provided technical assistance to
emerging self-help groups.
3) · Solic·i ted donations on behalf of these groups.
4)
Sponsored the development of the Laotian Dance Troupe.
5)
Secured a paid performance for the Troupe at the Lowell
International Festival. (appendix 11-p)
6)
Sponsored a bus ride to Boston to facilitate shopping
for ethnic foods.
Cognunity Activities:
During this year, members of the Board of Directors
participated in the:
-Southeast Asian Festival
-Lowell lnternationa·l Festival by providing the Laotian
Dance Troupe
-Whole World Celebration Program sponsored by the International Institute of Boston
-The I.R.F. co-sponsored the "Buddhist Salvation Service
and Ecumenical Witness for Cambodia ~.nd its People"
Ill.
IDENTIFICATION Of TARGET AR.EA AND POPULATION:
During the past year, there has been a tremendous influx of Indochinese refugees into Massachusetts, bringing
the latest totals to over 8,000 who have resettled in this
state. It is estimated that nearly fifteen percent of those
refugees have resettled in the greater Lowell area, exhausting existing resources such ~s; jobs, housing, medical and
social services.
�-6-
The first group of Indochinese refugees brought approximately 200 Vietnamese people to the Ereater Lowell
area between 1976-79. These refugees, generally sponsored by churches and family members, were educated and
capable of resettling independently. Then, between 1979
and the present timd, an additional 800 refugees were resettled in the Lowell area, this time largely of Laotian
descent, without sponsors or relatives to help them.
The l.S.H.P. conducted a needs assessment survey in
February of 1981 with 150 Indochinese refugees who arrived in Lowell after August, 1980. The survey showed
that these new arrivals differed from the 1976-79 arrivals in that most of them are unskilled and uneducated.
Since many of the 1,000 refugees mentioned above arrived
within a six month period, their lack of skills, education, sponsors, and other social support have left them
in· the most deplorable living situations.
As mentioned, this dramatic influx of unskilled refugees put a tremendous drain on the city's resources.
The low-income housing and entry-level jobs that onca
made Lowell attractive, are now non-existent. This has
resulted in a concurrent increase in the number of refugees dependent on public assistance for survival.
As can be seen in table one, in May 1980, there were
130 refugees receiving cash and medical assistance in
greater Lowell, or 28% of the refugee population. By
May 1981, there had been a 400% increase, bringing the
total of refugees receiving public assistance to 561 or
56% of the refugee populati~n. The projection for year
end 1982 by resettlement agencies and sponsors indicated
an increase of up to 700 arrivals for greater Lowell. If
similar patterns are followed, 84% of the refugee population will be receiving public assistance next year.
�-7REFUGEE POPULATION INCREASES/WELFARE DEPENDENCY
LOtal Population
450
1000
1700
•
100-Z.
70-Z.
~eceiving Cash
Assistance
130
561
1428
Percent of Pop~lation
Receivinf Cash and
Medical ssistance
28%
56%
84'%.
400%
25C>i
Percent Increase
ln Pooulation
Percent Increase of
Refugee Population
Receivimz Ass·istance
12~0
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Many of the refugee families in Lowell live in crowded, one
and two bedroom apartments that are often without heat or water
in the winter, glass in the windows, or protection from fast increasing rents. They are often subject to medical and·financial
emergencies that are far beyond their ability to manage.
Despite our efforts to alert the cOD1Duni~y that our funding
is limited and thus the scope of service, requests for assistance
have inundated the Project. Ho$pital and health clinic staff, social service professionals, other local agency staff, and refugees
have continually called on our staff on an emergency basis.
Poor public transportation, lack of outreach, and unavailability of bilingual staff have kept the Indochinese refugees in
Lowell isolated from Boston area services. Prior to the establishment of the Indochinese Self-Help Project in Lowell, the only
service offered to the refugees were thr~e ESL classes that were
s~bcontracted to the local Adult Learning Center by the International Institute of Lawrence. The Institute of ,Lawrence was Wlable to provide case management or other support services to the
refugees.
In the Lowell area, there are three times as many Laotians
as there are Cambodians or Vietnamese. These new arrivals differ
from the 1975-76 refugees in that most of them are unskilled, Wleducated, and have little · experience in the 9-5 industrial work
pattern. Most of them do not h~ve the English skills necessary
to find employment. Without the proper preparation for employment
these refugees will inevitably beccme public charges.
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�-8-
PROPOSAL FOR CONTINUATION OF:
INDOCHINESE SELF-HELP PROJECT
NEEDS ASSESSMENT
Based on data collected during the Self-Help Project, the
700 plus refugees, who arrived between 1980-81, are generally
unskilled and uneducated. These problems are further complicated by poor health, inability to communicate, and a lack of
understanding of the new culture that surrounds them. The need
for post resettlement services is critical, for without proper
training and support, these refugees will join the millions of
alienated poor - isolated in their own communities and dependent on public assistance for their life tlme. The following
proposal for continuation calls for increased funding for the
present project in order to respond to the influx of refugees
in this area until December 11, 1981, when the Indochinese Refugees Foundation is able to secure fundi.ng on a state level.
IV.
OBJECTIVES
/
The overall objective of the Indochinese Self-Help Project
is to assist Indochinese refugees in their effort to achieve economic independence and social well being. The Self-Help Project proposes to continue and expand itq three components: ESL,
Job Development, and Social Support for an additional 3 months.
By providing these services we will addr~s~ the above menti~ned
problems with the following objectives:
a) -To increase English language skillq of Indochinese on three
levels.
b) -To equip Indochinese refugees with Engll~h Rktlls necessary
to find employment in the U.S.
c) -To enable the refugee to plan a cnreer that would remove
him/her from Welfare dependency.
d) -Seek placement in stable emplovment for 70 refugees ...
e) -To prevent social maladjustment.
f) -To increase the ability of Indochlne~e refugees to interact
more effectively with their new envt.ronment.
g) -To develop and maintain native ethni.c pride and identity.
h) -To facilitate assistance from other servtce agencies.
i) -To remove 20 refugees from Welfare dependency .
•
�-9-
METHODS
Once the continuation of the Project is approved, the present staffs' positions will be expanded to full - time. The Project Director will recruit the additional staff/consultants as
soon as possible thereafter (we have ·several cOl'll1littments for
the time period of this grant). All service components will
begin the first week.
ESL:
For the remaining three months in the Project, there will
be two classes of English conducted at the International Institute of Lowell each day for two hours each class. The ESL Instructor/Guidance Counselor will test all students within the
first week of registration with the assistance of the bilingual
staff. Students will then be placed in either Survival ESL or
Pre-vocational ESL, according to their skill level.
There will be forty students in each class which will begin October 5th and end December 25th . The ESL instructor will
conduct these classes with the assistance of the bilingual staff
for a total of 20 hours a week. The curriculum for Pre-Vocational
English will emphasize improvement in skills regarding employability. The curriculum for the Survival ESL will stress conversation
skills that will impact on the refugees' abilities to integrate
themselves into the American way of life. (See Appendix V.)
Employment:
Each student will be interviewed on a monthlj basis by the
Guidance Counselor to evaluate the student's vocational interests, experiences, and aptitude . The counselor will work with
the student to develop an individualized plan to achieve the
student's employment goals. Based on data collected from the
Guidance Counselor, the Job Developer will begin to meet with
prospective employers in order to identify and develop potential worksites. The Job Developer will analyze the labor market and seek job opportunities for the refugee students. She
will then review openings with her staff and prospective applicants will be screened by her with the assistance of the bilingual staff.
The Job Developer will then arrange an interview between
the employer and the prospective applicant. Bilingual staff
will assist the applicant in the interview. The Job Developer
will then contact the employer, to inquire if the student was
awarded the position. If so, the Job Developer and bilingual
staff will act as a resource to the em~loyer to insure successful integration of the student in hislber new job. The Job
Developer will follow-up one month after employment begins.
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4
�-10-
Social Support
Serv~ces:
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.
Since there are currently no monies available until January
l, 1982, the l.S.H.P. will maintain its lnf,ormation and Referral
service to the greater Lowell c0DD1unity, until at which time it
is hoped there will be funds available for Case Management services. The Project Director will provide t'his service with the
assistance of the staff.
Interpretation/Translation Services:
The Project Director will develop a list of available interpreters who will be contracted to deliver interpreter services. These interpreters will be assigned to assist refugees
in hospital/clinic visits and other appointments, on an emergency basis, where no alternatives can be found. The Project
Director will receive requests and refer interpreters during
oftice hours. Lists of interpreters will be distributed to
area hospitals and other key 24-hour services who will be authorized to request the interpreters services directly on an emergency basis.
The interpreter would have a voucher signed by the agency
receiving , the service and submit the voucher t~·the Project for
reimbursement. This service would be available to all area refugees and service providers . Emergency medical needs would be
the first priority for the service, followed by requests from
the Department of Social Services, Welfare, Health Clinics, etc..
The Project will provide approximately 1$ hours of interpretive
services weekly.
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�-11-
VI.
.·
EVALUATION•
The Project staff will generate the following reports for
evaluation by the Project monitor:
(a)
ESL Instruction - the ESL Instructor will prepare a
report including class attendance sheets, student
progress summaries, curriculum outlines and other
relevant materials.
(b)
Job Counseling - The Guidance Counselor will prepare
a summary of the employabi1ity of the students in the·
ESL claHs according to their level of English, past
experience and previous work history.
(c)
Job Development - The Job Developer will prepare an
an analysis of the laLor market in the greater Lowell
area and a summary of job opportunities for Indochinese
refugees. The Job Developer will also prepare a summary
of the number of refugees sent on job interviews and
on the number of job~ secured through the Project.
(d)
Social Surport and Interpretive Services: The Project
Director will prepare a summary of all the raw data
and records regarding Information, and Referral
Services, and Interpretive Services.
(e)
Bookkeeping - The Secretary/Bookeeper, under the
supervision of the Project Deirector will complete
all report~.ng forms required by the grant regarding
financial status.
(f)
The Project Director will summarize all the services
provjded by the Project to be evaluated by the Project
Monitor
�-12-
VII.
FUTURE FUNDING
The Indochinese Refugees Foundation,-'lnc. is establishing
contacts with resettlement agencies (Volags) to subcontract direct services to the refugees coming in to the area. Its staff
shall have a project•proposal ready to submit to the COD1Donwealth
IRAP office to deliver additional direct services to the refugees.
It will also continue to organize fund raising drives among the
members and the charitable organizations.
�... OBJECTIVE
PROBLEMS
(a) Vocatiorial Engiish
La::i< of English
(a) Three tracks of
work related ESL
offered 4 x year
(b) Gather existing
materials research-
for 150 refugf?es
(b) Develop curriculum
for .3 tracks
Co'-Ir.seling to
150 re:'..lgee;
(a) Registration sheet
testing results
progress reports
(b) Curriculum guide
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_.(c) Carl?er plan..."'\ing/ ·
Ali~:i.atlon
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METHODS
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�Ur'f'l Cc OF Rt:FUGEE RJ::SE'l'TLEMENT
BUDGET DETAIL
••
!. PERSONNEL CUS'l'S.
A. Full tiiue
List each position by title and salary
$
$16607. 50
See attatched schedule
B. Part time
Lil>L ecich poi:;itipn:
1) By title
:.!) Uy lioutt./w1.a: k
J) by hourly rate
C. 'l'otu.1 Pcri:;un111.:l
II.
Co~ L:;
~
16607. 50
~'ri11~u Ucudit cusl:..
Coml'utt: as a percent of 'l'otal Costs
$ 2765.
16;65 %FICN and 10% BCBS
I l l . Non-Per:..uruiu.1 Co:.. ts.
A. Oftice suvplies
B. 'I'ele1-1hu11e
·$
C, Postaye
D. 'l'ravel
2~0
E. Rent
i ' . i::quipmeut
G. Contracts
H. Others
222
25Q
125
(Interpretive Consultants
16 hrs/wk x $6=$90/wk
l'.rug1<11n Supplies
etc. etc.
I. 'l'otal Nun-Pen;ounel Col;;tb
...
1200
0
1220
l5Q
s 3750
2}122.~0
V. Indirect
co~tl;;
Vl. '!'at.al Coi:;t.::.
$23122.50
*Please note that i1, 2 00 will be contributed from yet unexpended
funds of the current Indochine s e Self-Help Project. Therefore
our ~ctual budget request is for $15, 922.50.
~·
wwwp:;swww
..
·· · ~· :
.
... . ,~
�SCHEDULE A
BUDGET DETAIL
I.
Personnel
A. Full-time positions:
P.roject Directbr
35 hrs/wk x $8/hr m$280/wk
280/wk x 13 wks. •
$ 3640.00
Guidance Counselor/ESL Instructor
35 hr/wk x $7/hr•$245/wk.
$245/wk x 13wks •
3185.00
Vietnamese Counselor/Aide
Laotian Counselor/Aide
Cambodian Counselor/Aide
35 hr/wk. x $5.50/hr ~ • $192.50@
$192.50 x 13 wks . • 2502.50@
$2502.50 x 3 positions •
7507.50
Secretary/Bookkeeper
35 hrs/wk x $5/hr •$175/wk
$175/wk x 13 wks •
2275.00
$16607.50
�I
'
••
'•
APPENDIX 1
,.
..
•
.
,
�..
.,.
AP!JENDIX 1
lucl1H.'hi nesi Refug eu
\i•th'lt•;, 11f Or~ .P1zati on a nd 1980
..
il
.·
�INDOCHINESE REFUGEES FOUNDATJON, INC.
ADVISORY COUNCIL
:•
Bruce Akashlan
Director of Operations
C.E.T.A.
100 Merrimack St,
Lowalr, MA 01852
Pa~rlcla Sul I Ivan
Aff lrmatlve Action Off lcer
CI ty Ha I I
Lowel I, MA 01852
Father Richard Conway
St, Patrick's Church
282 Suffolk St.
Lowe It, MA 01854
Francis Talty
Director
Youth Employment Training
Program
1540 Lakeview Ave.
Dracut, MA 01826
~rthur Keltz
National ~I I lance
40 Central St.
Lowell, MA 01852
of
Huslnessmon
Lyd I a Matte 'I
lnternatlonal lnstltuto
79 High St.
Lowel I, MA 01852
)
459-9031
Hoa Nguyen
~30 Skyline Dr.
Dracut MA 01826
Dave ~pe~ht
Christ Church United
I Bartlett St,
Lowel I, MA 01852
..
~ech Noun
443 Gorham St.
Lowell, MA
454 .. 3775
Ding lo
17 LI I lay Ave.
Lowe I I, MA
452-6699
Joyce Adams
Eliot Presbyterian Church
273 Summer St.
Lowe I I , MA
452 .. 3383
)
••
founded on January U, 1977.
A nun·µrolit organization
the Commonwealth of Mas:>., G.L., Ch. 180, Sec 26A
u111.Je1
�...,
t'
•
I
...
APPENDIX 11
I
t
•·
•
�INDOCn.I.::iE.SE SE:LF-HELP PROJECT
~TIJDENT
FLOW CHART
3/81 - 6/81
Students
Placed
In Jobs
Students
Initially
Accepted
CAMBODIAN
"4..A.LE
7
~LE
8
~Y.A:..E
•
Students
Currently
Attendinz
i
I
I
7
1
3
8
5
1
1
6
5
0
2
2
0
4
2
6
9
5
7
2
"4_~.:_f
7
New Students
Accepted
l
.
1
~.r:E'N.-\.VESE
Students
Unable
To Attend
6
""
8
•
Students Placed In Skill
Training Pgms
'L
'
I
2
6
l
3
v
0
2
3
27
>3
2
8
2
11
25
8
2
7
2
10
2
0
0
1
0
1
43
19
5
17
19
2·1
~..AOTL~'J
~LE
FEMALE
r<r...AIS
,
..
-
.
'
.
i
i
I
I
'
�r
I
INOOCHINESE SELF-HELP PROJECT
l
I
FOLLOW-UP OF APPLICANTS ON WAITING LIST
-I
3/81 - 6/81
Provided
Remain in
Social Support other ESL
Service*
classes
Were accepted
into class
6
..
2
..MOTIANS
2
..
.
.
25
18
5
8
MALE
Unab.le to
Attend·.
12
20
51
18
20
8
10 .
15
1
6
8
5
7
37
17
42
8
22
.
-
I
"1.ALE
2
23
22
15
0
~8
15
2
9
5
~
6
2
t
!
~ ~~~ :.E
VIE T~t-\~"4E SE
Would like to
remain on
waitimr list
-
CAMBODIANS
FEMALE
Job Placement
•
') 0
i:,
.
5
1
l
l
MALE
FEMALE
OTAL
7
0
2
5
19
81
0
.
4
3
0
3
5
0
47
19
I
')
I
l
59
..
41
'
I
.
l
i
I
*This includes delivery of donated furniture, clothing, etc , ,Information and ~eferral service, day care,
etc.
�INDOCHINESE SELF -HELP PROJECT
I~FOIU1ATION & REFERRAL
DATA
t
DEC.
1980
8
15
20
4
Housing
.
FEB.
5
Translation/
Int. Request
JAN.
5
6
16
MARCH APRIL
MAY
JUNE
JULY
AUG.
SEPT.
45
48
55
56
46
8
10
11
6
5
i·
48
6
DEC.
1981
.
Financial .
l
5
8
5
i
I
;
l
11
NOV.
OCT.
Medical
2
Welfare
3
5
3
4
3
8
5
10
5
7
Employment
5
5
4
6
30
15
21
23
20
27
2
5
3
6
g
12
8
'7
6
1
Mental
Health
1
1
~
5
Other
2
9
5
*8
*11
14
TOTAL
24
38
40
60
118
116
Education
i.
4
1
:·
2
17
·-
4
1
6
125
116
86
95
.
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Jun•' .,. ,
:'hn '1.ur l \ 11:·. '
'.tf i. lm !. n1f, t •.in .
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�INOOC.fllNESE SELF_ ttELP PROJECl
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�•
.'
APPENDIX III
•
..
�APPENDIX V
·•.
,
A
�~SL
SURVIVAL.
Objective:
To provide the language ·skills necessary for minimum
functioning here in Lowell.
.
Content:
Consumer/environmental skills, i.e.:
Personal information
Money/credit
Housing
Health
Cormnunications
Shopping (food, clothing)
Conmunity resources (welfare, legal services)
Insurance
Taxes
Emergen:c: procedures
y
Time
•
American culture, i.e.:
Customs and manners
Classroom procedures
Outcome:
Students completing ESL Survival should be able to:
Ask and answer questions related to daily living and
other subjects familiar to the client.
Understand simple statements and questions addressed
to them within their limited language scop~ and be able
to ask for clarification when necessary.
Be understood by native speakers paying close attention
after repetition and clarification, since errors in
pronounciation and gratnnar will probably be frequent.
Possess vocabulary adequate for daily living needs, but
probably inadequate for complex situations or ideas.
Read essential forms, numbers, labels, signs and simple
written survival information.
Fill out essential forms and write name, address,
phone number and make emergency requests .
•
�ESL PREVOCATIONAL
Objective:
To provide students wifh language and skills necessary
for getting and keeping a job, an orientation to the
American job market, expectations about work in the
U.S., and.the ability to 4eal with the application and
interview process without extensive assistance, and
with work•related interpersonal interactions. Only
clients who wish and have the.'ability to get, keep,
or advance in a job will be serviced, and their ability
will be determined by an English Placement Test (Level 2
Content:
Language skills with an
Pronounciation
Aural understanding
American idioms
Informal language use
emphas~s
on:
Prevocational skills and information, i.e.:
Job finding/seeking
Interviewing
Filling out applications and forms
Career explo~ation
Employer expectations
Employee rights and responsibilities
Salaries and fringe benefits
Assessing marketable skills
Interpersonal relationships in a work setting
Giving and taking instructions
Cultural work norms
Outcome:
Students who complete ESL Prevocational should be able
to demonstrate the skills necessary to acquire and
maintain employment and potentially advance on the job,
such as the ability to:
Complete forma
Give and take instruction
Interpret a pay check stub
Cormnunicate sufficiently in a job interview
Communicate sufficiently with coworkers
•
'
.
�.'
•
,.
APPENDIX VI
..-.. . .
~ ··---'I"-
�DIVl~lON
J<.JHN
of PLJ\N NINC~ C6 DEVELOPMENT
r KENNEDY ClVK , l .TNTl~l)
· I.\ )'V-J l'.1.1. . ~ J\,')l')t\<. '1U&ETT8' 01852 • (617) 454 -8821
1
September 14, 1981
Ms. Jacqueline M. Fidl er , Pro ject Director
Inda-Chinese Refugees Foundation , Inc.
Lao-Hmong Conununity of Massachusetts, Inc.
79 High Street
Lowell, Massachusetts 01852
Dear Ms. Fidler:
This letter is to express my personal support of the Inda-Chinese
Project as outlined i n your abstract proposal ·accompanying your recent
letter.
The objectives and methods of your organization in assisting the
700 plus Inda-Chinese refugees within the City of Lowell are most worthy
and encouraging. The ser vices to be provided would most certainly
f
assist the Inda-Chinese refugees in obtaining and maintaining a decent ..'
standard of living for themselves and their children.
In closing, I commend · your organization for their relentless
effort to address the needs of the Inda-Chinese refugees in a caring,
professional manner. Therefore, I support their endeavor in trying
to secure additional funding and for their innovative direction .
.~ r/~
Milinazzo
'•
JLM:fc
.·
�Christ Church United in Lowell
I Uurllclt Street
l.owell, Ma.ssachusetls Ull52
'l'elepbune 459-11631
John J. Adam~. l'uswr
David L. Specht, Sludenl Assuc:iule
Deidre Scoll, Seminuriun
Nancy J. Sager, &crelury
Seµte111ber II, lYGI
Robert E. Henderson, Sexwn
Richard G. Chadwick, Orgunisl
und Choir Direc:Jor
Jo Whom It May Concern:
This is an unsoliciteJ letter uJ n~ cu11u11e11c.lcttion in support of the important work being
done by the lndoChinesc Seit-Itelµ 1-'roject in Lowell. My name is David Specht. and l
work as Minister to tt1t· Cu11u11unity Jl Christ Church United in Lowell.
During the past year, Lowell fldS, LI'.> you ctre 110 doubt aware, become the new home for
nearly a thousand lnJuLh i 11e~e re fu<Jl:l~ :-. . Un I ortund te ly, the 111djori ty of these refugees
were brought into our co111111unity IJy d sµo11sori11y dyency that wps, for the most part. illequipped to adequately resettle the111. Tiie result has been an ongoing pattern of crisis
situations which have demanded respo1bes from churches. Unmet needs in the areas of
medical attention, housing and food, fuel assistance, employment and conflict resol ution
·· have presented themselves 111ost reyuldtly to us (here dt Christ Church).
While we have been steadfast in uur· Je~1re to he ot help in situations such as these, ·.
more often than not, we lldve souyllt ass ·istdnce fro111 Jacqui Fidler and her staff at the
IndoChinese Self-He 1p Project. Here Wl! have co111e tu deµend upon the Project 1 s translation
services. sensitivity to cultural nuances, and solid relationships with conrnunity services.
In short. we have found t11e Project to be an extre111ely reliable and accessible resource
to which we can turn for expertise ctnd assistance 111 addressing refugee crises. The
essential' ·nature of their service is underscored by the fact that they are. in our .
experience, the only Lowel 1-area resource equipped to provice the community with these
case-management services.
··
··
In addition to this service, the lndoChinese ~elt-Helµ ProJect has taken the lead in
facilitating the organization dnd e111µowen11ent of the three IndoChinese ethnic communities through the supµort and resourcing of their gatherings and the nurturing of
their own indigenous let1J(~ rship. They hu. ve also been dctive and founding participants
of a co111111unity wide cudlition of churches, tlyencies ctnd individuals concerned with the
challenge of lndoChinese refugee resettlement in Greater Lowell (Greater Lowell IndoChinese
Services Stee ring Couunit tee).
For all ot these reaso11:;, l otier tilts letter as dll expression of my endorsement of the
Se1f-Help Project as it seeks fu11ui11g tl1<lt will allow it to continue and expand its
resource offering~ to lndoChinese in t~e Lowell area duri~~ the upcoming year. Please do
not hesitate to contact me for further feedback on the variety and quality of services
they offer to our new lndoChinese neiyhbors. We would be lost without their help.
Si nee rely,
j).w"4 L. SyJxr
Udv1Ll L. Specht
Mi111ster to the Community
�JAME<; M . SHl\NNON
PITH 01ST•UCT. MA<;.' 4CHUSl!TT9
1.24 C•lf- BUii.DiNA
WASHINGTON, 0 C. 20!1 ;
(202) U!-341 I
COflilMtn"f!f:•
ctongrr~~
WAYS AND ME.ANS
aJ8COMM1TTn''t•
of tbt ll nittb ~tatr~
Pl9TllttC'T CW'l"~•r
I 1 l.AWRD«:I! STWU'T
l.Aw11ntc1t. MAIS. 01F
(1117) 1183-!~13
•oust of l\tprtUtnt11tit'ltl
Hl".Al.TH
TRAD!".
8n«l1'ttqton, 19.C.
U4 MIDOl.IC ST"C'.n
~~515
LowaU..
MAS9.
01~~7
(817) 459-010•
l...:~·~.M""g·
(617) 862-•847
(
.
.• 1981
.Jacquel1.ne M. ·trl1 'l' , o'l'<) I •)il .
1-"nc:lochinesE> Rt-> fU@'.P· ,.. l~011 nrht 1 , . l ,,..
T9 Hi~ St-r-< 1
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f ~ 'JWf' 11
iJPl'lr
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l\h
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th€ I lE-•fY,-l]'t,mont • f "0,-.-J ('l]
'"
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lonP 'Ill i• ~h f'nr Tndo~l 1i flt'8< ..... 1 w,., ..,~ ·, n + t ,.
1
' -1ppreciate v 1t 1r
· 1nt
(:!.<' 1 ;
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to PXT•T'Pf~f' TT\Y suppr1f" ',,,. :vnur of f rt:.•
p] ea::;"" rt(.. not hes:H·..,
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l
(j'Jrf~:vl'lm<'d
o/ L/b<',ia / .J:,,,,,~Ji<.-e6 .
l k~IOll
Mary Jane England, M . D .
C.ommis~io111·1
I ,o\\t•ll ,
.·
Eclward Raynard, Ar.SW
Rt·~l111111I
111
I .ow1·ll !\rl'a I )f1j,.,
IOil 1\11•1 rimaf'k .,1..-t'I
~'""
11 11\t.CI
·l!"i·I Hllfi I
Barham Boustani
· An•11 Din-11or
l>lrt•dor
June JO, 1981
TO WHOM IT MAY CONCERN:
. During recent conversation with Ms. Jackie Fiddler, Director of the
Indochinese Self-Help Project, we learned that nwnbers of Indochinese
families in have been steadily growing in Lowell. Since the focus of
the project is to assist people in obtaining job training and empl01ment, we are in full support of its continuation.
·
.......
The Department of Social Services sees families regularly whose functioning is severely deteriorated. lack of a regular, sufficient income is a major contributing factor to many families in trouble. We
view the Self-Help Project as a means of preventing unemployment and
eventual family disruption of the Indochinese residents of U>well.
We look forward to a supportive, cooperative relationship with the
Indochinese Self-Help Project.
Sincerely,
~~~ft-~~
Irene Prashker
Program Development Specialist
j!.._j 'h<-~
Linda Andelman
Assistant Program Develop. Speciallst
.·
�CoMMUNITY
g
EAMWORK.
9Nc.
DOWNTOWN MULTI-SERVICE CENTER
2 28 CENTRAL STREET
LOWELL, MA. 01852
459-6161
June 1, 1981
Ms. Jackie Fidler
Indochinese Self-Help Project
79 High Street
Lowell, Ma.
01852
Dear Jackie:
I want to express my ;qipru·i <it i.un !' or a 11 Lhc help your organization
provided to our Ftw l J\s sis t m1cc-- Pro gr am rh is winter.
Your help in transl<tti.nt, lei ten; and i11terpreting for applicants was
invaluable for C.T.1 . anrl its cli1~nls.
\-Je could not have served . the
Indochinese conunun ity w i t hout rhe help of your trans la tors.
the need for IndochirH~~;e t.rans lat ors is evidc' nt, and we are grateful
that we could cal 1 011 y our uqv rn i :~ at i()n. We hope that translation
services wi 11 be ava i: ah le in tlw rut u n•
We also hope that ii CT T.
not hesitate to call .
can hL· of s ervice t~ o you that you will
Sincerely,
(7/)
-~'·
.
).l._(.
_
'- -/
,/ ,~ .
Claudine Langlois
.,OPPOlJUNITY THROUGH COMMUNITY ACTION''
�Ll 1WELL lJENERAL HOSPITAL
Ll )WI .LL. MASSACHUS~TT S 01~54
April 3, 1981
Couununity Health Services
121 Church Street
Lowell, MA 01852
Ms. Jacqul!1i111.; Fidll!r
Project Direclur
The lnttrnutionul Lni:>Litute
79 High SL n~e l
Lowell, MA 01~52
Deur Ms.
~idler:
I would like to express my gratitudt for the services
you have µrovid~d me in the past few weeks. As you know
I have been involved in planning an inservice for the
Lowell Community Health Center clinic staff on the subject of meeting the health care needs of the Vietnamese ,
Cambodian and Laotian people; a growing population group
in Lowell. Your suggestions for possible speakers were
excellent, and I did eventually contract with one of these
·people to come and speak at the instrvice.
Also your w1llingness to share written materials that
you have on this subject was greatly appreciated. I have
been able, with your help, to establish a heal.thy file on
this subject for our staff's reference.
I am tage r to attend the Indochinese symposium next
Friday and am sure it will prove to be another fruitful
experience. The symposium comts at just the right time
and actually several· staff members of the clinic will be
attending bl!i:>ides myself.
Lastly I wanted Lo thank you for the translations
which you provided fo~ our clinic, the . infant feeding
guide. This will certainly be a great aid in improving
communic~tion with . this population group •
...----....-~-------...
.-
�LOWELL GEN!.,f{i\L 111 1st·J'l 1
\!
Ms. JCJC!jllll 1 Il l 1'idlc· 1·
Projecl Di1· LLi..01
Apr i l 3 , l (J K I
Tht.: v L-' i L1 1 i Ly and accessi bi l i Ly u f your services
for our cli11ic hus L>1.:1.:11 a welcome relief t:,o the frustration wl: hav L f e l L i11 providing heal Lh care for the
Indochiriest.:.
l louk 1 o rwunl Lo continuing co11Lw..: L wi Lh your
agency and Jo hope LhaL an expansion of services will
be possible in the near future, so that perhaps a
translaLing ~<2rvict.: u1uy be offered. Thls is sowething
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Proposal for Continuation of Indochinese Self-Help Project, 1981
Subject
The topic of the resource
Community organization
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Proposal for Continuation of Indochinese Self-Help Project for the time period of Oct. 1, 1981 to Dec. 31, 1981.
Creator
An entity primarily responsible for making the resource
Fidler, Jacqueline
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
1981
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
48 p.; 28 x 21.5
Language
A language of the resource
English
Khmer
Vietnamese
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b12_f08_i001.PDF
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
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b0e8a978d3ee0b8b25e4d98121667a96
PDF Text
Text
PLACEMENT TESTING PROCEDURE,' ESL II
After the class attendance had stabilized, on or around the third
week, Friday mornings from 9-10 a.m. were set aside for individualized testing.
The tests used were from the Boston International
Institute and were called placement tests , of which there were
three.
All students started with test I, and after successfully passing it (with a minimum score of 16 out of a possible 18), went on
to tests II and Ill .
A few students passed tests I and II on the
first attempt, but most students needed to take each test several
times before successfully passing them.
Tests were taken on Friday,
corrected by the teacher over the weekend, and passed back to the
students on Monday with corrections to study and directions as to
whether they should retake that test on the following Friday, or
move on t o the next level test.
Material tested at all three levels was grammatically and conversationally based, material that we were in the constantly on-going
process of studying.
Students completing all three levels of testing
were given materials for the GED examinations to work on individually.
With the exception of two students, all students showed progress on
their test scores.
They also received a great deal of personal sa-
tisfaction at watching themselves advance at their own rate, without
peer competition
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Placement Testing Procedure for ESL II, [1981]
Subject
The topic of the resource
Community organization
English language--Study and teaching
Lowell (Mass.)
Nonprofit organizations
Social service
Description
An account of the resource
Summary of the ESL II placement test procedure for students who sucessfully passed ESL I placement test. There are three tests in total.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1981]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1p.; 28 x 21.5
Language
A language of the resource
English
Type
The nature or genre of the resource
text
Identifier
An unambiguous reference to the resource within a given context
uml1_b03_f15_i005
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Documents
-
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5ca459f2c0c88d1e764849b510499755
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of women looking at fabric, [1982-1983].
Description
An account of the resource
Photograph of women at tables looking at fabric. A sticker with the word "Supervisor" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Lowell Lingerie curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 20.2x25.2
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i003
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
Subject
The topic of the resource
Black-and-white photography
Lowell (Mass.)
Clothing factories
Clothing workers
Occupational training
Language
A language of the resource
English
1980-1989
Lowell Lingerie Company
Photographs
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d082ad72868a67c7adf7c91ccd603065
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of two women looking at lace, [1982-1983].
Subject
The topic of the resource
Black-and-white photography
Lowell (Mass.)
Clothing factories
Clothing workers
Occupational training
Description
An account of the resource
Photograph of two women at a table looking at lace. A sticker with the word "Lace Cutter" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Lowell Lingerie curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 20.2x25.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i002
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Lowell Lingerie Company
Photographs
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6374f3960bf3aa90348c76471319c4b9
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of two women handling cloth and a bag, [1982-1983].
Subject
The topic of the resource
Black-and-white photography
Lowell (Mass.)
Clothing factories
Clothing workers
Occupational training
Description
An account of the resource
Photograph of two women handling cloth on a table. A sticker with the word "Service Girl" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Lowell Lingerie curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 20.2x25.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i007
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Lowell Lingerie Company
Photographs
-
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PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of two women at a table with a Singer sewing machine, [1982-1983].
Subject
The topic of the resource
Black-and-white photography
Lowell (Mass.)
Clothing factories
Clothing workers
Occupational training
Description
An account of the resource
Photograph of two women at a table in front of a Singer sewing machine. One women is sitting in front of the machine and the other woman is leaning over the sitting woman's shoulder. A sticker with the words "Floor Lady" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Lowell Lingerie curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 25.2x20.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i013
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Lowell Lingerie Company
Photographs
-
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d43a342a5438a8470accc95c7e416e34
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�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of two women and a man looking at cards and presents during a Christmas and New Year celebration, [1982-1983].
Subject
The topic of the resource
Color photography
Holidays and celebrations
Gifts
Lowell (Mass.)
Description
An account of the resource
Photograph of Elise Martin, Khamsone Silavong, and an unknown woman looking at cards and presents during a Christmas and New Year celebration.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 8.9x13
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f06_i014
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Photographs
-
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fa4e55bd98de43d72a822ea85921396e
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of two people looking at clothing, [1982-1983].
Subject
The topic of the resource
Black-and-white photography
Lowell (Mass.)
Clothing factories
Clothing workers
Occupational training
Description
An account of the resource
Photograph of two people looking at clothing. A sticker with the word "1st Floor Supervisor" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Lowell Lingerie curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 25.2x20.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i004
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Lowell Lingerie Company
Photographs
-
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e6f12f52492876dfd887b23dbd2c9e89
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of three young children smiling, [1981].
Subject
The topic of the resource
Black-and-white photography
Lowell (Mass.)
Photography of children
Description
An account of the resource
Photograph of three young children smiling. Indochinese Refugees Foundation, Inc. name and address is affixed to the bottom of the print.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1981]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 10.8x12.7
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f05_i002
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Photographs
-
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1c3521ebbec01d0d516776d9e90fbd00
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of the outside of the Personnel Office, [1982-1983].
Subject
The topic of the resource
Bedford (Mass.)
Black-and-white photography
Description
An account of the resource
Photograph of the outside of the Personnel Office. A sticker with the words "Personnel Office" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Bedford Glen Hotel curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 25.2x20.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i031
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Bedford, Massachusetts
1980-1989
Photographs
Stouffer's Bedford Glen Hotel
-
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9450caa8c1b29dbd5de0055420299874
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of the outside of the ladies room, [1982-1983].
Subject
The topic of the resource
Bathrooms
Black-and-white photography
Lowell (Mass.)
Description
An account of the resource
Photograph of a door opening into the ladies' room. A sticker with the words "Ladies Room" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Lowell Lingerie curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 20.2x25.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i011
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Lowell Lingerie Company
Photographs
-
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b4c0f952b2caef9febba92e299d9294a
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of the Hub Hosiery building, [1982-1983].
Subject
The topic of the resource
Black-and-white photography
Lowell (Mass.)
Clothing factories
Description
An account of the resource
Photograph of the Hub Hosiery building on 12 Perkins Street where the Lowell Lingerie Company was housed. A sticker with the words "Lowell Lingerie Co" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Lowell Lingerie curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 25.2x20.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i009
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Hub Hosiery
Lowell Lingerie Company
Photographs
-
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of poker chip dish dollies, [1982-1983].
Subject
The topic of the resource
Bedford (Mass.)
Black-and-white photography
Description
An account of the resource
Photograph of several poker chip dish dollies. A sticker with the words "Poker Chip" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Bedford Glen Hotel curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 20.2x25.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i032
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Bedford, Massachusetts
1980-1989
Photographs
Stouffer's Bedford Glen Hotel
-
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PDF Text
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�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of china storage area, [1982-1983].
Subject
The topic of the resource
Bedford (Mass.)
Black-and-white photography
Description
An account of the resource
Photograph of a storage area with shelving for dishes and poker chip dish dollies. A sticker with the word "China" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Bedford Glen Hotel curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 20.2x25.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i034
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Bedford, Massachusetts
1980-1989
Photographs
Stouffer's Bedford Glen Hotel
-
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PDF Text
Text
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Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of cafeteria serving area and tables, [1982-1983].
Subject
The topic of the resource
Bedford (Mass.)
Black-and-white photography
Description
An account of the resource
Photograph of cafeteria serving area and tables and chairs. A sticker with the words "Employee Cafeteria" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Bedford Glen Hotel curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 20.2x25.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i030
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Bedford, Massachusetts
1980-1989
Photographs
Stouffer's Bedford Glen Hotel
-
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PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of an ice machine, [1982-1983].
Subject
The topic of the resource
Bedford (Mass.)
Black-and-white photography
Description
An account of the resource
Photograph of an ice machine with one lid open. A sticker with the word "Ice Machine" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Bedford Glen Hotel curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 20.2x25.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i022
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Bedford, Massachusetts
1980-1989
Photographs
Stouffer's Bedford Glen Hotel
-
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PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of a woman writing on a clipboard, [1982-1983].
Subject
The topic of the resource
Black-and-white photography
Lowell (Mass.)
Description
An account of the resource
Photograph of a woman writing on a clipboard. A sticker with the words "Calling For Mech." is affixed to the bottom right corner of the print. This photograph was most likely a part of the Lowell Lingerie curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 25.2x20.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i040
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Lowell Lingerie Company
Photographs
-
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62331720cb2feef895f982d244ab4289
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of a woman working at a table, [1982-1983].
Subject
The topic of the resource
Black-and-white photography
Lowell (Mass.)
Clothing factories
Clothing workers
Occupational training
Description
An account of the resource
Photograph of a woman working at a table and looking at her hands. A sticker with the word "Labels" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Lowell Lingerie curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 25.2x20.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i008
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Lowell Lingerie Company
Photographs
-
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PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of a woman using a sewing machine, [1982-1983].
Subject
The topic of the resource
Black-and-white photography
Lowell (Mass.)
Clothing factories
Clothing workers
Occupational training
Sewing
Description
An account of the resource
Photograph of a woman using a sewing machine at a table. A sticker with the word "Stitcher" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Lowell Lingerie curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 20.2x25.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i001
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Lowell Lingerie Company
Photographs
-
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2766095633a1db95bbe5f602956d01fd
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of a woman speaking to people seated at a table, [1982-1983].
Subject
The topic of the resource
Black-and-white photography
Bedford (Mass.)
Occupational training
Description
An account of the resource
Photograph of a woman gesturing at a flip chart and speaking to a group of people sitting at a table. A sticker with the word "Teacher" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Bedford Glen Hotel curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 25.2x20.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i006
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Bedford, Massachusetts
1980-1989
Photographs
Stouffer's Bedford Glen Hotel
-
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1fd800a22fffcd0444cea23771aa7866
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of a woman seated at a desk and talking on a phone, [1982-1983].
Subject
The topic of the resource
Black-and-white photography
Lowell (Mass.)
Description
An account of the resource
Photograph of a woman seated at an office desk with paperwork and talking on a rotary dial telephone. A sticker with the words "Production Manager" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Lowell Lingerie curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 20.2x25.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i038
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Lowell Lingerie Company
Photographs
-
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8bf4ad4974491d65fd3d2a07e92683a9
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of a woman seated at a desk and talking on a phone, [1981].
Subject
The topic of the resource
Black-and-white photography
Lowell (Mass.)
Description
An account of the resource
Photograph of a woman seated at an office desk and talking on a rotary dial telephone.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1981]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 12.6x8.6
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f05_i001
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Lowell, Massachusetts
1980-1989
Photographs
-
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b1f0ad3cc2eb1874208dbf97471e02f1
PDF Text
Text
�
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Indochinese Refugees Foundation, Inc. Collection, 1957-1996
Creator
An entity primarily responsible for making the resource
Indochinese Refugees Foundation, Inc.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection, 1957-1996. UML 1. Center for Lowell History, University of Massachusetts Lowell, Lowell, MA.
Description
An account of the resource
The Indochinese Refugees Foundation, Inc. (IRF) provided services to Southeast Asian refugees that were resettling in Lowell, Massachusetts during the 1980s, due to the ramifications of the Vietnam War and the Khmer Rouge. This collection includes detailed reports, financial records, correspondence, and resources that reveal the extent of the IRF’s work assisting refugees and its members’ involvement in the Lowell community. <br /><br />View the collection finding aid for more information, <a href="https://libguides.uml.edu/uml1">https://libguides.uml.edu/uml1</a>.<br /><br />Part of the collection is accessible on this site. <br />-------------------- <br />SEADA would like to thank the following individuals for their work in making this collection available online: Monita Chea, Soumeng Chea, Christian Hernandez, Julia Huynh, Sam Kong, and Vivien Zhuo.
Relation
A related resource
<span>The collection finding aid, </span><a href="https://libguides.uml.edu/uml1" target="_blank" rel="noreferrer noopener">https://libguides.uml.edu/uml1</a><span>.</span>
Dublin Core
The Dublin Core metadata element set is common to all Omeka records, including items, files, and collections. For more information see, http://dublincore.org/documents/dces/.
Title
A name given to the resource
Photograph of a woman reaching for dishes, [1982-1983].
Subject
The topic of the resource
Bedford (Mass.)
Black-and-white photography
Silverware
Description
An account of the resource
Photograph of a woman in a kitchen reaching for stored dishes. A sticker with the word "Steward" is affixed to the bottom right corner of the print. This photograph was most likely a part of the Bedford Glen Hotel curriculum.
Source
A related resource from which the described resource is derived
Indochinese Refugees Foundation, Inc. Collection
Publisher
An entity responsible for making the resource available
Indochinese Refugees Foundation, Inc.
Date
A point or period of time associated with an event in the lifecycle of the resource
[1982-1983]
Rights
Information about rights held in and over the resource
UMass Lowell Library makes this material available for private, educational, and research use. It is the responsibility of the user to secure any needed permissions from rightsholders, for uses such as commercial reproductions of copyrighted works. Contact host institution for more information.
Format
The file format, physical medium, or dimensions of the resource
1 photograph; 25.2x20.2
Language
A language of the resource
English
Type
The nature or genre of the resource
Image
Identifier
An unambiguous reference to the resource within a given context
uml1_b20_f04_i017
Coverage
The spatial or temporal topic of the resource, the spatial applicability of the resource, or the jurisdiction under which the resource is relevant
Bedford, Massachusetts
1980-1989
Photographs
Stouffer's Bedford Glen Hotel